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There are 3 highly-rated local septic tank services.

Recent Septic Tank Service Reviews in Fort Wayne

  • Service Plus Heating Cooling Plumbing
    5.0
    They completed part of the job and came out at the end of the week to complete due to the fact we were waiting for information from our home warranty company. The young men were very courteous, knowledgeable, on time and very efficient. We will definitely use this company again.
    - Peter V.
  • Shankster Bros
    5.0
    We had an insane amount of rain one evening and noticed our yard by the septic was flooding. We had just moved in a few months beforehand and have never had a septic. So, we paniced! I called Shanksters that night around midnight once we started hearing strange gurglings from our sinks and toilets. The friendly operator assured me we would be fine until morning so we didn't have to pay extra for middle of the night emergency call. That was nice of her, we thought. They arrived frst thing in the morning. Deduced we needed a new pump. So they pumpeed out tank to avoid any overflowing while the pump wasn't running. They told us they had a bunch of calls due to the rain, so they went to town to get apump and on a couple of more calls (fine with us..). They came back that afternoon and replaced the pump. I paid them and left. They left me the brochure for the pump, I was looking it over, and looked it up online. It was about $100. Pumping the septic was $300. Something smelled fishy and I felt I had overpaid for their services. So, I called them and said as much.  Also, stange gurugling was still happening. So, they came back out, and we found we had yet another septic tank. The guy apologised for the over pricing (I don't know if it was an accident or on purpose) and offered to pump our other tank out at no extra charge. I thought that sounded fair. I'm not against anybody making a profit, but that was just a bit much. I'm glad that I called and expressed my displeasure. They were all very nice. I would hire them again, but will definatly be aware of pricing next time!!
    - Amy H.
  • Shankster Bros
    5.0
    The float alarm went off for our septic tank on a Sunday. This alarm indicates that our septic system is no longer discharging and that the level in the tank is rising.   Our local septic tank cleaner does not do repairs, but they indicated that since our pump has been going for over ten years, they suspected it was time to replace the pump. Early Monday morning I called Shankster Plumbing and was greeted by a pleasant and efficient lady.  She told me what the potential problems might be and approximately how much those corrections would cost. The estimate was for replacing the pump  was about $1000.   I was told that Steve would call me later that morning to confirm what the problems might be and he did.  A little bit after noon, he came to our home, asked appropriate questions, and had me turn off the circuit breaker controlling  the septic tank.  Steve then opened and checked our septic tank.  He discovered that it was simply an issue of our floats becoming loose.  He reattached the floats.  This was obviously the easiest fix we could have imagined, and we appreciated his honesty.  I was charged travel time and an hour's labor.  Everything about Steve Shankster and his company was professional: polite, timely response, knowledgeable, honest, and fair. Would absolutely recommend this company.
    - ELIZABETH H.
  • Shankster Bros
    5.0
    The owner contacted me right away & performed the service & answered my questions.  They are a very good service to work with.
    - Brent L.
  • Shankster Bros
    5.0
    They were extremely efficient. I called on a Monday and they came out on Tuesday and then were able to fix the problem within a half hour. They did an excellent job for me.
    - Steven T.
  • Shankster Bros
    5.0
    This was the first time I had the septic tank cleaned. I called for a price and date for service. They asked if it was an emergency situation. It was not and they were there next day within the time window stated. The service man asked what size tank it was and, to be honest, I wasn't sure but thought it was 1250 gallons. He asked how many people lived in the house, and after determining it was just my wife and me, he charged for a 1000 gallon tank. I inquired as to the use of septic maintenance products. He said he really could not tell any difference between those treated and those that were not. He said the best thing to do was routine cleaning every 2-3 years. All in all, tis company was professional, prompt, and punctual. I will use them again and would recommend them to anyone in the area.
    - Rahrer D.
  • The Golden Rule
    5.0
    Arrived as promised. Price was reasonable. Did a good job. I would recommend this organization. This is the second time I have used this organization.
    - Jonathan C.
  • The Golden Rule
    5.0
    Non-emergency basis. I called and left a voice mail that I wanted the septic tank pumped when their schedule permitted. They returned the call a couple of hours and said they would be out the next day. The next day, they arrived, pumped the tank, and left the bill in the door. I have used them several times over the 28 years I have lived in this house for septic pumping and they have always performed flawlessly.
    - Jeffrey C.
  • The Golden Rule
    5.0
    It had been 10-years since we had our Septic Tank cleaned out. Oh how time flies. We weren't having problems, but didn't want to have any either. Golden Rule was running behind and had a breakdown earlier in the week. I was in a crunch and had to have it done that day but didn't care when. He showed up late in the day, and still managed to do the job for us. A very good job. Very professional, price was reasonable I think and gave us some good advice. I would and will use these guys again.
    - Steve M.
  • The Golden Rule
    5.0
    The owner had informed us of the extra cost of an after hours service, but under the circumstances it was not an unreasonable charge. When he arrived, it turned out the location of the septic access was not where I was told when buying the house, but the owner was able to quickly find the tank and dig out the access panel. The service was performed with professionally and great patience as I used this opportunity to learn more about what I should know about septic systems (being a former city dweller). There were no extra or surprise charges for the service, everything was as verbally quoted. While he was there, he cleared the pipe between the house and septic tank which actually saved me money (sorry Roto-Rooter) and I won't hesitate to call Golden Rule again in the future.
    - Michael B.
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Septic Tank Services in Fort Wayne

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