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Jay-Kem Inc

271 S Clay St
1.00(
1
)

Jay-Kem Inc

271 S Clay St
1.00(
1
)

Installation & refurbishing of spas & swimming pools

"I’ve never in my life worked with a company with such poor communication. I can’t count how many times in the past year I’ve called only to be met with “we’ll take your number and have Dean give you a call back.” Dean hasn’t returned a single call, and it seems no one else can provide any information. Don’t be stupid like us-TAKE YOUR BUSINESS ELSEWHERE. Spring of 2020, Jay-Kem came out to take a look at our liner and repairs that needed made to our liner track. They provided a verbal estimate, and we were told to get in touch toward the end of the season, and they would replace our liner before closing our pool. Around July 2020, I contacted Jay-Kem about scheduling the repairs and getting our liner ordered. I was told several times on several calls that they would have Dean give me a call, only to never receive one, and then finally we were told it was too late and it would have to be done the following year because they couldn’t get liners in due to COVID. No one had even been out to measure at this point. After several more calls and months to try and get measurements done we finally received liner cost estimates in November 2020. We responded to that email with our liner choice and asked how they preferred we pay. After no response for several days, I called and was told we would receive an invoice. Two months later at the end of January 2021, we still hadn’t received an invoice. I called and spoke to John who told us they required $1,000 to get it ordered and wouldn’t accept full payment until they came to install. We paid the down payment and never heard another word from them. We began calling again in the Spring of 2021 to ask if they ever received our liner or placed the order for it, and of course, we were told again “we don’t know, we’ll leave a message for Dean to call you back.” After no call back, I called a week later to ask the same question, and was told they had the liner, but couldn’t give an estimate on when it would be installed, but “THEY’D TAKE MY NUMBER DOWN FOR DEAN TO CALL ME.” What a joke. A month or so later we’re in June and we receive our first call ever FROM Jay-Kem to tell us they’d be out in a week to do our liner-I reminded them of the repairs that needed made as well. The date rolls around, and they sent one young man (this is a 33,000 gallon in ground that needed metal sheeting repairs) who worked a day and a half removing our liner, and no one has been back in 7 days. They’ve left us in the middle of summer with a drained pool, with no liner, repairs to be made, zero communication, and a steel/concrete in ground pool exposed to the elements. Furious doesn’t begin to cover it. On Friday when no one showed up to work, we called and were told they were having a metal piece fabricated that would be done the following Monday or Tuesday. When no one called or showed up by Tuesday, we called again and were told they would be out Wednesday. Guess who never showed up Wednesday? Seriously, don’t be stupid like us. Take your business elsewhere. We certainly will never work with the company again, and hope our unfortunate time with them is over soon. A little communication and professionalism would’ve gone a long way."

Shelby M on July 2021

Installation & refurbishing of spas & swimming pools

"I’ve never in my life worked with a company with such poor communication. I can’t count how many times in the past year I’ve called only to be met with “we’ll take your number and have Dean give you a call back.” Dean hasn’t returned a single call, and it seems no one else can provide any information. Don’t be stupid like us-TAKE YOUR BUSINESS ELSEWHERE. Spring of 2020, Jay-Kem came out to take a look at our liner and repairs that needed made to our liner track. They provided a verbal estimate, and we were told to get in touch toward the end of the season, and they would replace our liner before closing our pool. Around July 2020, I contacted Jay-Kem about scheduling the repairs and getting our liner ordered. I was told several times on several calls that they would have Dean give me a call, only to never receive one, and then finally we were told it was too late and it would have to be done the following year because they couldn’t get liners in due to COVID. No one had even been out to measure at this point. After several more calls and months to try and get measurements done we finally received liner cost estimates in November 2020. We responded to that email with our liner choice and asked how they preferred we pay. After no response for several days, I called and was told we would receive an invoice. Two months later at the end of January 2021, we still hadn’t received an invoice. I called and spoke to John who told us they required $1,000 to get it ordered and wouldn’t accept full payment until they came to install. We paid the down payment and never heard another word from them. We began calling again in the Spring of 2021 to ask if they ever received our liner or placed the order for it, and of course, we were told again “we don’t know, we’ll leave a message for Dean to call you back.” After no call back, I called a week later to ask the same question, and was told they had the liner, but couldn’t give an estimate on when it would be installed, but “THEY’D TAKE MY NUMBER DOWN FOR DEAN TO CALL ME.” What a joke. A month or so later we’re in June and we receive our first call ever FROM Jay-Kem to tell us they’d be out in a week to do our liner-I reminded them of the repairs that needed made as well. The date rolls around, and they sent one young man (this is a 33,000 gallon in ground that needed metal sheeting repairs) who worked a day and a half removing our liner, and no one has been back in 7 days. They’ve left us in the middle of summer with a drained pool, with no liner, repairs to be made, zero communication, and a steel/concrete in ground pool exposed to the elements. Furious doesn’t begin to cover it. On Friday when no one showed up to work, we called and were told they were having a metal piece fabricated that would be done the following Monday or Tuesday. When no one called or showed up by Tuesday, we called again and were told they would be out Wednesday. Guess who never showed up Wednesday? Seriously, don’t be stupid like us. Take your business elsewhere. We certainly will never work with the company again, and hope our unfortunate time with them is over soon. A little communication and professionalism would’ve gone a long way."

Shelby M on July 2021


Aquarama pool and spa

26409 S. 104th Ave
No reviews yet

Aquarama pool and spa

26409 S. 104th Ave
No reviews yet
45 years of experience

10-12 Employees. No subs. No travel charge. Free estimates. Costs determined by the job. Aquarama Pools has over 30 years experience in designing and building standard and custom inground swimming pools. Many shapes, sizes and options are available, so call today to set up your free estimate on your backyard resort and start having some fun in the sun. Please go to our gallery at: Aquaramaillinois.com

10-12 Employees. No subs. No travel charge. Free estimates. Costs determined by the job. Aquarama Pools has over 30 years experience in designing and building standard and custom inground swimming pools. Many shapes, sizes and options are available, so call today to set up your free estimate on your backyard resort and start having some fun in the sun. Please go to our gallery at: Aquaramaillinois.com


Barrier Reef Pools, LLC

165 Evans Way
5.00(
1
)

Barrier Reef Pools, LLC

165 Evans Way
5.00(
1
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Our one piece in-ground fiberglass swimming pools are constructed using only the most proven gel coats and vinyl ester resins available. This, combined with an average thickness that is greater than industry standards, allows us to produce what we believe is one of the strongest and most reliable in-ground fiberglass swimming pools on the market today. Our confidence in our fiberglass swimming pools is backed by our Lifetime Warranty, in addition to a 10 year non-prorated internal finish warranty.

Our one piece in-ground fiberglass swimming pools are constructed using only the most proven gel coats and vinyl ester resins available. This, combined with an average thickness that is greater than industry standards, allows us to produce what we believe is one of the strongest and most reliable in-ground fiberglass swimming pools on the market today. Our confidence in our fiberglass swimming pools is backed by our Lifetime Warranty, in addition to a 10 year non-prorated internal finish warranty.




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Install Above Ground Pools questions, answered by experts

You should always check your user's manual for the weight capacity of your pool enclosure. In most cases, it is not safe for someone to walk on their enclosure. Professional pool installers will have more experience in repairing enclosure roofs and how to scale them without risking injury.

Small animals, particularly rats and mice, like to burrow inside pool heaters. To keep them out, seal any entry points with caulk or steel wool. Then, place mothballs inside or around your pool heater. As a final measure of protection, you can cover the pool heater in hardware cloth or wood paneling to further block entry points.

The best way to heat a swimming pool depends on your pool and location. Those living in sunny environments may find that a solar-powered heater works just fine, but you may need something more reliable, like a gas or electric heater if it’s often cloudy where you live. When in doubt, try a few lower-cost options first to see if they meet your needs before going all in on a more expensive heater.

The regulations for pool fence heights vary by state, so be sure to research what the legal, minimum height is in your area before purchasing or installing a fence. Though every region is different, generally a pool fence must be at least 4 and ½ feet high. If you’re unsure whether you need a fence around your pool, and how high that fence should be, contact a local pool enclosure expert to help you successfully, and safely, move forward.

Yes, with proper heating or cooling systems and energy-efficient glazing.

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The Ferdinand, IN homeowners’ guide to above ground pool installation services

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