Get matched with top roofers in Clayton, IN

"On March 18, 2021, a hailstorm hit my roof. I was not aware of this damage until someone suggested that I have it inspected. I contacted my insurance company who sent out an adjuster who contracts with them. This adjuster works in the state of Indiana and was familiar with the regulations in the area. The adjuster inspected the roof and determined that replacement was required. He put together an estimate based on normally used pricing guidelines for roof replacement in the area. After obtaining several contractor quotes, I selected EADS Roofing to do the roof replacement. EADS accepted the estimate from the adjuster, and I signed a contract for that amount plus some skylight repairs and an upgrade to the shingle quality. I was told that EADS would not change the price without issuing a Change Order. In their contract was a clause which did allow them to adjust the price to conform to local regulations. Since the adjuster was familiar with Indiana regulations, I did not see this as an issue. The contract stated that the gutter screens on my buildings would be removed and reinstalled. Funding was included in the contract for this. EADS also told me that they would repair any damage caused by their roofers, though some damage to landscaping was to be expected. I signed the contract with EADS on August 17, 2021. EADS also asked me to sign a release for them to represent me to my insurance company. I declined to sign this release as the insurance company was paying me directly for the claim. Only one Change Order was ever written. This order reduced the contract cost because I had a separate contractor remove and reinstall the lightning protection system on my house. Work began on the roof on September 9, 2021, and was completed September 10, 2021. While the work was going on, I observed the roofers bending the gutter screens out of the way instead of removing them as was in the contract. Upon completion of the work, I noticed that the gutter screens were bent out of place and the bottom edge of the shingles were wavy as a result. Upon closer inspection, I saw that the screens were so mangled that they would not function properly. I contacted EADS and they agreed that the screens would have to be replaced. They told me they would have to check on material and labor availability and get back to me when repairs could be made. I called EADS almost weekly after that. First, I was told labor was not available, then materials were not available, then no response or “I’ll check and get back to you”. In early March 2022, I finally got the EADS Production Manager to come to look at the house. His solution was to go back to the insurance company to see if they would fund the repairs. After some delay, EADS sent a revised estimate to my insurance company on April 5, 2022 (but not to me). When I got the revision from my insurer, I found that EADS had not requested a supplement for the gutter screens, but had rewritten the entire contract, raising the total cost by 69%. I did not see that they sent any written explanation for the increase. By now, the spring tree blossoms were starting to fall. Since I have a lot of trees around my house, gutter screens are essential to keep the gutters working. On May 5, 2022, I told EADS they would not have to repair the gutter screens and to send me a final invoice for the work that was done. I promptly contacted another contractor who replaced my gutter screens within a week at a cost that was 23% of what was in the EADS revised cost. I continued to call EADS weekly to ask them to send a final invoice. After I told my insurer that I was not letting EADS repair the gutter screens, the insurer refused the revised estimate from EADS. EADS then sent another revised cost claiming math errors on the first revision. This second cost showed a 38% increase over the original contract. My insurer negotiated with EADS and got them to agree to remove the costs for the gutter screen work that was not performed. The insurer then approved the cost revision and reimbursed me for the difference. On June 24, 2022, I received a final invoice and work completion notice from EADS. This amounted to a 16% increase over the original contract (which had included the work not performed and the shingle upgrade). EADS has sent me a receipt of my payment."

"Justin Wiyrick, my sales pro, came out to the house, and showed us an incredible product. Took the time to tailor the experience for us, answering all questions. Very highly recommend! Justin Finton, my installation coordinator, was a super clear about communication and what to expect during the process. His team started at 8 am sharp and were done by lunch time! A+++++ crossed the board! 100/10!"

"Perfect couldn’t of done better"

"Wholesome business, went ABOVE AND BEYOND for our roofing needs. Indy Rooftops has spent several hours on the phone with my insurance to make sure they pay every dollar owed against the claim. We all know insurance companies can be slime balls in keeping their end of the bargain, but Indy Roof tops has a great legal footing to ensure insurance are held liable for their expenses. They are super easy to work with, communicates easily and clearly via text which is a millennial’s dream for project management. When I do call, they instantly answer the phone no matter the hour- out of this world customer service! 100% recommend, so glad they knocked on our door after a hail storm, would never have known about the work needing done and now we will have a safe home for another 20+ years."

"David and his crew were very professional. David's bid was much lower than another bid we had, and my kitchen is beautiful! I would recommend David and his crew for any kitchen remodeling project!"

"The crew got the job done right and installed everything that was promised on the estimate They uploaded photos to my phone so I could track their progress and make sure all materials used were as promised They cleaned up the job site extremely well!"

"Thomas did a fantastic job on our exterior painting project. He replaced a lot of rotten/delaminated wood. He cleaned up everything after he was done and the house looks great!"

"Fast installation, great crew."

"I had originally called as I had some storm damage and needed them to look at a couple shingles. When they came out, they assured me they didn't need to go up onto the roof at all and told me I had some nail pops and the obvious shingles that were missing. I was quoted for the work (just under $1000) and had to put $500 as a deposit. fast forward to the day they came out. Not only did they bring a shingle not even close but when the project manager was up on the roof told me that I had way more going on up on the roof and they highly recommend replacing the whole roof due to water damage and condition of shingles. At this point I did my due diligence and shopped around after getting the quote for a full roof replacement. I got quotes from 4 other companies who all came up quite a bit lower (material costs across the board were lower), and the icing on the cake was the fact that EVERY SINGLE ONE asked me the question why didn't the first company go up on the roof at first as they all agreed I needed to replace it. So, if Cochran would have just went on the roof in the first place I wouldn't have had to even put the original deposit in which they didn't even fix issues as it needed replaced and so I paid essentially $500 for them to caulk a couple place and not just go on the roof THE FIRST TIME and find the issue up front... I called to let them know I was going with another company who was a much lower quote for the exact same work, and they didn't even offer a refund (ethical thing to do since they didn't even go on roof at first) and even admitted that they should have just gone on the roof the first time when I asked them to! If you are looking for a quote from this company, all I have to say is just avoid or be careful."

"Extremely pleased with the re-roofing of back chamber addition (what I call that section of this elderly cottage, back chamber). I was concerned beforehand that there might be issues since this is in no way "typical" situation. Rojas knocked it out of the ballpark. Deeply satisfied with workmanship and how Team Leader Michael made all this come together. (Sales Manager Patrick and expert Freddy, thank ya'll too!)"