Get matched with top bird control service pros in Aurora, IN

"4 out of 5 stars"

"TruGreen provided transparent pricing and quality workmanship when treating my property for bed bugs. Their technicians were professional and thorough, ensuring every area was treated to eliminate the infestation. I appreciated their attention to detail and how they followed up to ensure the problem was resolved. I'll definitely be using their services again if needed."

"it went very well, he was very thorough and provided top notch services."

"Excellent service"

"This provider received a rating of 5 from me for bed bug treatment in 2015. When we discovered bed bugs last month, we decided to use them again. In the interim, ABES had been bought by OPC Pest Services. This time, we were first introduced to Kemuel, whose job was obviously to sell us. He left us under the impression that the treatment would be comparable to what we received in 2015, though the cost was to be $750. compared to $325. He led us to believe that we would have to leave for a few hours after the treatment to avoid breathing the fumes from the pesticide. The great news was that it could be done today. He left us with his phone number, in case we had any further concerns. A short time later, the technician Brock appeared with his approximately 1-gallon sprayer filled with Sterifab (Isopropyl Alcohol). He invested less than 45 minutes, largely spraying around seams on our sofa, loveseat, and queen mattress. Highly unprofessional. Much more to say, but I'm out of space."

"The company representative showed up at the house and did a survey. He shared pictures of locations he felt were problematic. He recommended replacing the 15 year old garage door strips as there was evidence that mice had gnawed their way through. He said he would replace the strips with a rodent proof design strip and since my doors were old he would also have to replace a metal track so the rodent free type would fit. He gave me what I thought was a high estimate and he explained that the labor on the garage doors and supplies would be $1500.00. The remainder of his work(setting traps, etc. was $1000.00. I asked that he itemized the work and he said he couldn't do it. I agreed nonetheless with the promise that he could get the job done in one half day and he would provide itemization and follow up to go over what they did. He called and said all the parts had arrived and we were ready to go. We set a date. At the time of his visit to create an estimate, I offered to leave a deposit. He stated that I would be billed after the work was done to my satisfaction. After we agreed on the date to do the project, I arranged access into the house as I was unable to be there. In the week leading up to the work date he texted me multiple times about leaving a check or giving them my credit card number as they wanted to be paid on the day of the work. Although I found that contradictory, with his assurance of returning the day after job completion to go over this, I left a check in the full amount. Then the misrepresentations began to escalate. He called me and texted me late in the morning they were to complete the work. They were not able to even complete the work unrelated to the garage doors in the time they were there which, I remind you, was over have the cost of my estimate. He failed to bring the correct size devices he had promised and said he would have to return. More importantly, he said that the firm that he ordered the garage door supplies from could not deliver them that day because my doors were obsolete. He said he could order the garage door supplies from another source. At this time I asked him very obvious questions--such as, "why wasn't this researched prior to the installation day". He couldn't answer but interestingly he said that the new supplies were less expensive and required a lot less time to install. As a result of this new information, I asked him the difference in material costs and labor and they were both significantly less. I asked him to give me a new estimate. He called his boss and they said it would cost the same. At this point I told the worker to wait to hear from me as I was going to get a new estimate for the garage doors. I told him not to take the check I had left him and to meet me in a few days to go over the work already accomplished and I would pay him for that if completed. He did not take my check as requested. He was very evasive of setting up a follow up but continued to call and text about the money owed for the work they allegedly did. After multiple annoying texts I asked him to meet and the day was not convenient for him. I asked what day worked for him and he did not respond for 6 days. In that text he again emphasized that I needed to send my money and since there was no guarantee he'd show up I did not. Nonetheless, I told him either of the 2 days he had free were fine with me. I then told him that the rodent free floor drain they had placed had holes that were too small. As a result the condensation that dripped from the pvc pipe into their drain turned into a minor flood in my basement. His next text said that his boss did not want to do any more work for me and that I didn't have to pay them anything. So now I have no idea what they did or didn't do. Obviously, I will try to find a more transparent vendor and eventually the job will be done. I simply wanted to advise future customers seeking help with pests to realize that my experience with them lacked professionalism(didn't order the correct supplies), honesty, and responsiveness. This especially after all their guarantees. Thank you."

"Had them install the baits around Mom's house. I was unsure this was a good thing --- drawing the termites close to the house that had once already been infected. At one point I had an issue with one of the bait traps that they promptly replaced. But I noticed a LOT of termites on that bait. I requested a report. They said they'd give me one. NEVER GOT ONE. In fact, I had asked for updates / reports every time they made an inspection. They said they'd give me one. NEVER RECEIVED ANY REPORTS ABOUT THEIR OBSERVATIONS. NEVER RECEIVED ANYTHING BUT A BILL. So today I called and said I would not be renewing because of that, and they didn't even TRY to keep me as a customer. They simply said we'll have the bait traps removed. They quickly ended the conversation. WOW. So I guess I made the right decision to drop them. So now I STILL do not know anything about what is happening on my property with regard to termites. I would never ever recommend them. Ever. I'm sad about that, because I wanted to employ a local company for this issue, and now I'm going to have to submit to the bleeping national chains. Really, why couldn't they at least have given me a report after inspection??? Now I have to go find another company to give me honest input."

"Michael Lyday was the technician and was very professional and courteous. He set a trap and returned the next morning to find a female raccoon. He also found she’d been nursing and captured two kits in the crawl space. He told me to tell him if I heard anymore sounds which I did when he returned the following day. He captured two more kits and told me to call him again if I heard any more sounds. There weren’t any more and I was impressed that he still called to follow up. I was completely satisfied with his humane methods of removing the animals from my property."

"Alex Lockstead of Eaton Inspections came highly recommended from a family friend and proved to be the best professional decision we made in our home buying process. Alex is extremely responsive and easy to work with, but more importantly he is incredibly meticulous and skilled at his craft. The quality, thoroughness, and detail of his inspection and corresponding documentation was absolutely astounding. We inspected two different homes with Alex, and both realtors commented to us how markedly better Alex's work and process was than others they regularly work with in their careers. The peace of mind afforded with Alex is worth every cent. He saved us from buying what would have been a financial nightmare of a home. When we found our second home during the Covid pandemic, we knew we wanted no one but Alex to inspect it, and literally wrote our inspection period terms around his schedule. Alex worked with us to safely inspect it and was extremely respectful and sensitive of the homeowner's safety and comfort. Alex delivered his impeccably detailed report and made time to host a debrief call and was available with follow up calls and texts as needed to help us assess our home. You can't put a price on having someone you can trust as you make the biggest financial decision of your life, but you can choose Alex at Eaton Inspections and that is pretty darn close!"