
Cincy Gutter Boys LLC
About us
In business since 2006, we offer gutter cleaning, gutter repair & installation, roofing, and gutter guards. 13 years later, we have over 10,000 regular customers and continue to develop services with our partners to provide comprehensive service for your home. We are fully insured with general liability and workman's comp. We run from 8-18 employees depending on the season.
Business highlights
Services we offer
& More! , Box Gutter Repairs, Gutter & Downspout Installation, Gutter Guards, Gutter Repairs, Roof Installation, Roofing Repairs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
12% | ||
4% | ||
1% | ||
2% |
Filter reviews by service
"Hello [Member Name Removed], Thank you for reaching out to us. The average gutter cleaning takes 30-45 minutes with one technician. The crew that was out to your home was a 2 man crew, which is why the job went a bit quicker than normal. The cleaning was also completed by one of our most experience technicians. In addition, all prices are confirmed prior to a technician coming out and are listed on the job order you are sent a day ahead of time, in addition to being communicated on the phone when you book. When you called the office right after the cleaning was completed, you expressed that you did not believe that they had cleaned under the gutter guards. We do offer a 30 day warranty for the cleaning, so we immediately offered to send someone back out free of charge to double check and make sure everything was done up to our standards. You initially agreed and then called back later stating you did not want someone to come back out and did not want to pay the bill. Unfortunately once a service has been completed, we will not zero out an invoice. We will of course make sure that the service was completed as it should have been as our goal is to positively impact every customer. You are still within your warranty window as of right now, so if you would like us to send someone back out to make sure everything was done properly we would be more than happy to. Please let us know if you have any other questions or concerns."
"Hello [Member Name Removed], thank you for reaching out to us. We do guarantee our work and all gutter cleanings do have a 30 day warranty. It does not look like you reached out to us until a few months after the cleaning was complete. Had you reached out to us within the warranty period, we would have been happy to send out another crew to double check that all the gutters were properly cleaned. In addition, it does look like we had a 2 man crew on your job that day. Based on our tracking software it looks like the crew arrived to your home at 11:27am and finished the job at 12:51. We normally say that a cleaning will take 30-45 minutes with one technician, so with two technicians it will take a bit less time. If you have any further questions or concerns, please feel free to reach out to our office."
"Hello [Member Name Removed], Thank you so much for leaving us a kind review. We look forward to working with you in the future! Best Wishes, Cincy Gutter Boys"
Licensing
State Contractor License Requirements
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