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Verified Reviews for Decorative Concrete Service pros in Yorkville, IL
*The Angi rating for Decorative Concrete Service companies in Yorkville, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Decorative Concrete Service needs.
*The HomeAdvisor rating for Decorative Concrete Service companies in Yorkville, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Decorative Concrete Service needs.
Last update on November 23, 2025
Find Decorative concrete pros in Yorkville

West Chicago Concrete
West Chicago Concrete
We offer only the best in quality workmanship and professional courtesy. We specialize in all phases of commercial and residential landscaping. We are committed quality work and outstanding results & are strongly involved in local community activities. We look forward to working with you!
"They suggested a design that turned to be an excellent choice .We love it and so do our neighbors. We recommend this company "
Salvador T on November 2025
We offer only the best in quality workmanship and professional courtesy. We specialize in all phases of commercial and residential landscaping. We are committed quality work and outstanding results & are strongly involved in local community activities. We look forward to working with you!
"They suggested a design that turned to be an excellent choice .We love it and so do our neighbors. We recommend this company "
Salvador T on November 2025

Laffey Concrete, LLC
Laffey Concrete, LLC
With over 20 years experience in the concrete industry, Laffey Concrete, LLC is your industry expert in concrete flat work including, patios, sidewalks, driveways, concrete slabs, tear out and replace, additions, decorative concrete, stamp concrete and more. Contact us and we get the job done. We pride ourselves on our professionalism and attention to detail. As a family owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today we look forward to working with you! 630-688-4528 or at [email protected]
"We engaged Laffey Concrete for our home addition project after soliciting quotes from four different concrete companies. We ultimately chose Laffey Concrete because Travis struck us as a genuinely friendly and trustworthy individual. Although their estimate was not the lowestâ  landing in the middle rangeâ  Travis's demeanor left a positive impression on us. The initial phase involved laying the foundation, which they completed satisfactorily and passed inspection. However, once the concrete cured, we noticed that one side was uneven. Travis explained that they had "forgotten the level," but they managed to rectify the issue using epoxy filler. Additionally, we discovered that one of the workers had stepped into the slurry coat multiple times before it had set, leaving unsightly shoe prints throughout the crawlspace. Moving on to the second phase, which included the patio and concrete steps, we placed our trust in Laffey Concrete's claimed "expertise." Unfortunately, we were met with disappointment. After the completion of the patio and steps, we quickly observed that the steps were uneven, poorly finished, and marred by pockmarks and indentations, with the corners left unrefined. After the first rainfall, we were dismayed to find water pooling on the patio right in front of the steps. When I sent a photo to express my concerns, Travis assured me that the water would dissipate and that the area would eventually drain, but it never improved. After following up, he finally agreed to come by and assess the situation. He acknowledged that the pitch was incorrect and promised to fix it, which required tearing out about a third of the patio to achieve the proper slope. I often wondered why this issue wasn't addressed from the outset. Both my wife and I reached out to Travis multiple times regarding the condition of the steps. His responses were sporadic, filled with excuses about delays and reasons for not addressing the issues promptly, yet the subpar quality of the steps remained unresolved. Since then, several other concrete companies have evaluated Laffey Concrete's work and expressed disbelief at the quality we received."
John F on September 2024
With over 20 years experience in the concrete industry, Laffey Concrete, LLC is your industry expert in concrete flat work including, patios, sidewalks, driveways, concrete slabs, tear out and replace, additions, decorative concrete, stamp concrete and more. Contact us and we get the job done. We pride ourselves on our professionalism and attention to detail. As a family owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today we look forward to working with you! 630-688-4528 or at [email protected]
"We engaged Laffey Concrete for our home addition project after soliciting quotes from four different concrete companies. We ultimately chose Laffey Concrete because Travis struck us as a genuinely friendly and trustworthy individual. Although their estimate was not the lowestâ  landing in the middle rangeâ  Travis's demeanor left a positive impression on us. The initial phase involved laying the foundation, which they completed satisfactorily and passed inspection. However, once the concrete cured, we noticed that one side was uneven. Travis explained that they had "forgotten the level," but they managed to rectify the issue using epoxy filler. Additionally, we discovered that one of the workers had stepped into the slurry coat multiple times before it had set, leaving unsightly shoe prints throughout the crawlspace. Moving on to the second phase, which included the patio and concrete steps, we placed our trust in Laffey Concrete's claimed "expertise." Unfortunately, we were met with disappointment. After the completion of the patio and steps, we quickly observed that the steps were uneven, poorly finished, and marred by pockmarks and indentations, with the corners left unrefined. After the first rainfall, we were dismayed to find water pooling on the patio right in front of the steps. When I sent a photo to express my concerns, Travis assured me that the water would dissipate and that the area would eventually drain, but it never improved. After following up, he finally agreed to come by and assess the situation. He acknowledged that the pitch was incorrect and promised to fix it, which required tearing out about a third of the patio to achieve the proper slope. I often wondered why this issue wasn't addressed from the outset. Both my wife and I reached out to Travis multiple times regarding the condition of the steps. His responses were sporadic, filled with excuses about delays and reasons for not addressing the issues promptly, yet the subpar quality of the steps remained unresolved. Since then, several other concrete companies have evaluated Laffey Concrete's work and expressed disbelief at the quality we received."
John F on September 2024

Beto Brito Corporation
Beto Brito Corporation
Chicago and Surrounding Suburbs! We specialize in concrete work, including creative concrete projects, patios, stamped concrete, sidewalks, stairs, and more! Please note: We do not offer patching or repair services. Our goal is to provide long-lasting, high-quality work, and temporary fixes don’t meet our standards for durability and customer satisfaction.
"Superb job. Needed cement garage floor removed and replaced. Great price, Great work. Prompt, professional and fast. Definitely will use for any other cement/concrete work I have"
John C on October 2025
Chicago and Surrounding Suburbs! We specialize in concrete work, including creative concrete projects, patios, stamped concrete, sidewalks, stairs, and more! Please note: We do not offer patching or repair services. Our goal is to provide long-lasting, high-quality work, and temporary fixes don’t meet our standards for durability and customer satisfaction.
"Superb job. Needed cement garage floor removed and replaced. Great price, Great work. Prompt, professional and fast. Definitely will use for any other cement/concrete work I have"
John C on October 2025
SS Construction
SS Construction
Hello! We’re SS Construction, a trusted masonry company dedicated to delivering high-quality craftsmanship and reliable service on every project. With years of experience in brickwork, stonework, concrete, and repair, we take pride in building strong, beautiful, and long-lasting results for our customers. Whether you need new construction, restoration, or custom masonry design, we handle each job with attention to detail and professionalism. Our goal is simple — to exceed your expectations with honest communication, fair pricing, and quality work that stands the test of time. No project is too big or too small — we treat every client like family. Contact us today to bring your vision to life!
Hello! We’re SS Construction, a trusted masonry company dedicated to delivering high-quality craftsmanship and reliable service on every project. With years of experience in brickwork, stonework, concrete, and repair, we take pride in building strong, beautiful, and long-lasting results for our customers. Whether you need new construction, restoration, or custom masonry design, we handle each job with attention to detail and professionalism. Our goal is simple — to exceed your expectations with honest communication, fair pricing, and quality work that stands the test of time. No project is too big or too small — we treat every client like family. Contact us today to bring your vision to life!

Semper Fi Land Service Inc.
Semper Fi Land Service Inc.
**We are no longer accepting New Business for the remainder of the Summer**Our goal at Semper Fi Land Service Inc. is to deliver great service, quality work, and to build long lasting business relationships. Professionalism plays a great part in how we run our business. We focus our efforts on understanding your property, responding quickly, and ensuring all services are performed to your expectations. Our business is based on customer satisfaction achieved through meticulous landscape services. Investing in quality landscaping is one of the most cost-effective ways to raise your property's marketability. Award Winning.
"From start to finish Robert and his team were incredible..He listened to what my thoughts were and he brilliantly came up with a beautiful landscape package..They were punctual and paid attention to detail, hence is why I hired a fellow military veteran..I highly recommend Semper Fi for all of your landscaping needs; you won’t be disappointed!!"
Katherine T on September 2020
**We are no longer accepting New Business for the remainder of the Summer**Our goal at Semper Fi Land Service Inc. is to deliver great service, quality work, and to build long lasting business relationships. Professionalism plays a great part in how we run our business. We focus our efforts on understanding your property, responding quickly, and ensuring all services are performed to your expectations. Our business is based on customer satisfaction achieved through meticulous landscape services. Investing in quality landscaping is one of the most cost-effective ways to raise your property's marketability. Award Winning.
"From start to finish Robert and his team were incredible..He listened to what my thoughts were and he brilliantly came up with a beautiful landscape package..They were punctual and paid attention to detail, hence is why I hired a fellow military veteran..I highly recommend Semper Fi for all of your landscaping needs; you won’t be disappointed!!"
Katherine T on September 2020
R and R Concrete Solutions
R and R Concrete Solutions
Concrete leveling, resurfacing, epoxy flooring and more in the Northern Illinois area! R and R Concrete Solutions is a family owned and operated business serving the north central Illinois area. We specialize in raising settled concrete and installing a new decorative concrete coating to existing concrete. We work on driveways, patios, porches, sidewalks, steps, stoops, garage floors, basement floors, shop floors, show room floors, and more. We provide free onsite estimates and are fully insured. We provide a solution for concrete problems and at a fair competitive price. We have a good referral history which generates a lot of business for us. Give us a call today to see what we can do for you or your business. * Slabjacking/ mudjacking/ concrete leveling * Epoxy Garage Flooring * Decorative Coating options for porches, patios, sidewalks swimming pools, garage floors, basement floors etc * Decorative Concrete * Wood Look Concrete * Pressure Washing / Sealing
"Very happy with the end results and they had to raise it a lot."
Donna H on August 2019
Concrete leveling, resurfacing, epoxy flooring and more in the Northern Illinois area! R and R Concrete Solutions is a family owned and operated business serving the north central Illinois area. We specialize in raising settled concrete and installing a new decorative concrete coating to existing concrete. We work on driveways, patios, porches, sidewalks, steps, stoops, garage floors, basement floors, shop floors, show room floors, and more. We provide free onsite estimates and are fully insured. We provide a solution for concrete problems and at a fair competitive price. We have a good referral history which generates a lot of business for us. Give us a call today to see what we can do for you or your business. * Slabjacking/ mudjacking/ concrete leveling * Epoxy Garage Flooring * Decorative Coating options for porches, patios, sidewalks swimming pools, garage floors, basement floors etc * Decorative Concrete * Wood Look Concrete * Pressure Washing / Sealing
"Very happy with the end results and they had to raise it a lot."
Donna H on August 2019

Mr. Handyman of Naperville
Mr. Handyman of Naperville
Mr. Handyman is a local family-run business owned by us, Al and Cathy Lins. Chris is our project ,Kevin is our bookkeeper/office assistant here at our local office. Mr. Handyman is your one-stop shop for a wide range of home maintenance and repair solutions. We opened our doors in 2001 in the Aurora/Naperville area. We have since branched out to the Tri-Cities area with our office now located on Randall Road in Geneva. We thrive on customer satisfaction and guarantee all of our work. All of our technicians have a minimum of 20 years experience as carpenters and tradesmen. Mr. Handyman does not subcontract. All of our technicians are employees of the company, fully bonded and insured. Our pledge at Mr. Handyman is "On time, done right." No project is too small. Services range from: - bathroom, kitchen and basement remodeling - repair work such as tile floors, ceilings, doors, windows, carpentry, electrical, odd jobs, even Christmas lights and more - maintenance services such as caulking, grout, drywall, gutter cleaning, winterizing, etc. In addition to the residential services offered, Mr. Handyman services a large amount of commercial businesses in the area. Hiring Mr. Handyman for residential and commercial work means you are hiring specialists for reliable work and you only have to make one call to do it all! Our Handyman services save time from the first phone call, e-mail, Facebook message or walk-in visit to scheduling work through project completion. We would love to hear from you! Al and Cathy
"Repaired 2 pieces of vinyl siding which loose and high up. The technician did very good job. Would hire them again for more projects."
Theresa K on June 2020
Mr. Handyman is a local family-run business owned by us, Al and Cathy Lins. Chris is our project ,Kevin is our bookkeeper/office assistant here at our local office. Mr. Handyman is your one-stop shop for a wide range of home maintenance and repair solutions. We opened our doors in 2001 in the Aurora/Naperville area. We have since branched out to the Tri-Cities area with our office now located on Randall Road in Geneva. We thrive on customer satisfaction and guarantee all of our work. All of our technicians have a minimum of 20 years experience as carpenters and tradesmen. Mr. Handyman does not subcontract. All of our technicians are employees of the company, fully bonded and insured. Our pledge at Mr. Handyman is "On time, done right." No project is too small. Services range from: - bathroom, kitchen and basement remodeling - repair work such as tile floors, ceilings, doors, windows, carpentry, electrical, odd jobs, even Christmas lights and more - maintenance services such as caulking, grout, drywall, gutter cleaning, winterizing, etc. In addition to the residential services offered, Mr. Handyman services a large amount of commercial businesses in the area. Hiring Mr. Handyman for residential and commercial work means you are hiring specialists for reliable work and you only have to make one call to do it all! Our Handyman services save time from the first phone call, e-mail, Facebook message or walk-in visit to scheduling work through project completion. We would love to hear from you! Al and Cathy
"Repaired 2 pieces of vinyl siding which loose and high up. The technician did very good job. Would hire them again for more projects."
Theresa K on June 2020

LANDSCRETE INC
LANDSCRETE INC
Landscrete Inc. is a family owned and operated business. We have been in business for more than 10 years specializing in concrete and Pavers. You can count on Landscrete for speedy reliable service when you need it most. No job too big or too small. We offer affordable solutions for everyone. Our company is licensed, bonded & insured. Our Concrete and Paver experts are highly skilled and have all undergone rigorous training. Please do not hesitate to call us for a free estimate A list of services is provided.
Landscrete Inc. is a family owned and operated business. We have been in business for more than 10 years specializing in concrete and Pavers. You can count on Landscrete for speedy reliable service when you need it most. No job too big or too small. We offer affordable solutions for everyone. Our company is licensed, bonded & insured. Our Concrete and Paver experts are highly skilled and have all undergone rigorous training. Please do not hesitate to call us for a free estimate A list of services is provided.
ARMORED FLOORS INC
ARMORED FLOORS INC
Armored Floors Inc. is a Plainfield based business offering the ultimate in decorative and protective concrete floor and decorative wall coating systems since 2005. Our mission is to be the “best of breed” in this industry by providing the highest quality and attaining 100% customer satisfaction at the most competitive price. We provide you with a professionally installed, custom epoxy flooring system, concrete polishing and staining along with different aspects of concrete repairs. Armored Floors systems are installed in residential, commercial, and industrial environments to increase the look and durability of any concrete surface. We have a system to suit any of your flooring needs. Give us a call today
"Armored Floors did a great job, floor looks wonderful. Tammy was a pleasure to work with. This is the second time using them, I had my garage done and liked it so much I had them back years later to do my pool house. I would recommend them to friends and and family."
BART S on April 2023
Armored Floors Inc. is a Plainfield based business offering the ultimate in decorative and protective concrete floor and decorative wall coating systems since 2005. Our mission is to be the “best of breed” in this industry by providing the highest quality and attaining 100% customer satisfaction at the most competitive price. We provide you with a professionally installed, custom epoxy flooring system, concrete polishing and staining along with different aspects of concrete repairs. Armored Floors systems are installed in residential, commercial, and industrial environments to increase the look and durability of any concrete surface. We have a system to suit any of your flooring needs. Give us a call today
"Armored Floors did a great job, floor looks wonderful. Tammy was a pleasure to work with. This is the second time using them, I had my garage done and liked it so much I had them back years later to do my pool house. I would recommend them to friends and and family."
BART S on April 2023

Perry's Decorative Concrete and Painting
Perry's Decorative Concrete and Painting
My husband and I started this business from scratch in 2017, with having 10+ years of knowledge and skills in the industry and take great pride in our work. We listen to our customers wants and needs and always deliver beyond their expectations. We have yet to have an unsatisfied customer. Give us a chance, you will not be disappointed.
"Excuse me while I leave a very detailed review. I don’t want what happened to us to happen to anyone again: If I’m being honest, I don’t know why Ron does what he does. He complains about it a lot. Complains about past employees, complains about repairs, complains about past clients a lot (red flag) and generally talks a lot. How they respond to reviews also says a lot about the type of business they run. Perry’s was originally hired to paint our kitchen cabinets. On the first day of the project we decided to also have them paint our main floor and a couple spaces up stairs as well. Ron asked for the opportunity, claimed this particular week was free to do that. We were already in the process of getting quotes to do it, so we decided to use them. Figuring it would make more sense to use one company. By day 2 of our project, I started to have serious regrets about hiring Perry’s. I was hearing a lot of excuses as if the project was already being delayed before it had even really started. By day 3 I was learning new information about my cabinets that were removed on day one, that sounded shady. On immediate removal of the cabinets we learned that one cabinet had an issue. By day three, 3 were broken? Maybe this was due to a lack of communication, but weird news like this kept happening. A member of the staff was let go, while at my house. Regardless of why, it was talked about in an unprofessional manner the remainder of the day with me present. Not really something I wanted to be involved with. THEN at 7pm at night, that exact member that was fired RETURNED to my house to explain what had happened. He stated the foreman tried to fight him in my backyard TWICE!! He also stated that he was about to call the police, as he felt that threatened by Ron and couldn’t get out of our backyard. I was obviously not around during that confrontation. He mentioned some other unsavory things that he thought, and were apparently said. But to be honest, I did not ever care to ever hear both sides. It made me extremely uncomfortable that that person returned to my home in the first place, and was all very much not OK. I didn’t bring it up to Perry’s at all until our project was complete because I didn’t want to hear him go on about it. On day 3, I was also told that by day 4 the painting of the walls would be complete. However, nothing was taped out, spaces upstairs that were discussed for paint hadn’t been touched so I was skeptical. Paint splatters were in all over our house: wood floors, granite and appliances. Ron said, “don’t worry it can come off with a credit card”. What?! By the end of day 3 I had scheduled a cleaning company to come for the next week to clean what I knew would be likely more of a paint mess. By the start of day 4 I just wanted my cabinets back regardless of the finish and for Perry’s to just leave so I could hire another professional to fix it. I wanted to avoid being home the entire day, even though I work from home. I was no longer sure how to approach the situation, and the foreman seemed increasingly unhinged. Spoiler, the painting of the walls was not finished. Day 5, I stayed on trend of avoiding Ron and crew. By the end of the day the boxes of the cabinets were still not finished, entire portions were not touched. The upstairs areas that were to be painted were half done. The original agreed date for the cabinet doors to be finished was day 5, Friday. Of course, they were not completed. We were then assured, that by Tuesday they would be ready (they were “curing” in their shop) and everything would be complete by Tuesday. Tuesday rolls around, Day 6, for those counting. And I chose to be around. Fearing that if I wasn’t I’d come home to more excuses as to why the project was still going. I can NOT make up how unfortunate of a day their last day on our project was. As I am working upstairs, I hear sudden yelling and panic in my kitchen. I come downstairs to a broken copper pipe originally connected to my fridge. One worker jumps into action, runs to turn off our water. While Ron worries more about yelling at another worker who apparently was the reason for the break. I grab a towel, and begin to help the worker who turned my water off as there is a literal flood happening in my kitchen at the moment. The worker who stopped the flood has, “seen this before”, knows exactly what to do and got right on it. Thank goodness! I stepped outside with my dog, trying my very best to just calm down - as I am not over reacting at all (because at this point I’m dead inside lol). While I’m outside trying to escape this NIGHTMARE, Ron comes out talking about, honestly who knows. I was more focused on not freaking out at the moment. The worker who broke my pipe came out after him, and Ron lays into him with me right there. Ron fires him on the spot, and tells him to leave and that he’s not getting paid. Ron tries talking to me after that incident, and I am just silent. What does one female in a house alone with this madness do? I mean, really? The worker who knew how to fix the issue, did just that, he fixed it. About an hour later, Ron comes to me stating that the screws that were in the cabinets when he took them out, no longer work. He has to “run out and get bigger ones”. Being in autopilot mode, I just say “whatever you have to do”. Later in the day, the hinges that once fit perfectly, no longer did according to Ron. So they had to get creative in putting them back, AKA drill more holes in the cabinets. All the while, I’m hearing and physically witnessing Ron spray paint our cabinets doors with a can of spray paint. Huh? But they were in a shop “curing” for the last 6 days. Shouldn’t they be complete? Whatever. Some point toward the end of the day, Ron’s wife Erika calls me. Who for all intent purposes is a nice lady and the sole reason I hired Perry’s. She seemed professional, and on top of things. At moments when we weren’t sure if the project would ever be done, she seemed like an assuring source. In our call she wanted to knock $200 off the final price because the hinges, or mistakes? I don’t really know. All I really heard was her specifically ask us not to leave a bad review. Being that this call happened while Ron was still in my house I didn’t feel I could be honest. The guy had clearly displayed poor reactionary behavior. She also stated that Ron thought I was upset. Uhhh OK. Yes, who wouldn’t be upset? But other than avoid, and be silent I hadn’t been disrespectful or given any negative feedback. Finally, 6pm rolls around, and Ron’s “done”. We do a 20 second walk through, I guess where I was to approve or disapprove the work done? He apologized a lot for the shotty work. My only objective was for him to leave at that point. The minute he did I took all the photos included in this review, which of course are time stamped. The very next day I emailed Erika with 68 photos showing how bad the work was. Including a photo showing the bottom of our oven being broken? My husband called to speak with her and ask for money back as this is not the work we agreed on. She responded by laughing, and as a business stated that Ron said I was rude and “tried his best”. She claimed the cabinets were in bad shape, and that’s why they look how they do - yet no one ever mentioned that that would change the outcome til of course now. She focused on one cabinet knick (yet there are MANY, again I sent 68 photos, all different parts of the kitchen) and said that she stands by the quality of work in these photos and that any marks or imperfections are our fault - something you will see repeated in other bad reviews. All in all, I feel like I got duped with Perry’s. The quality of work was not there, literally at all and the professionalism lacked. By the end of it, I started to just feel uncomfortable and sad. I don’t know how they have any good reviews. But I will say, the bad reviews that exist, were almost to a “T” what I experienced. I have reported them to the BBB, and will continue to inform others on their poor performance. I will say, when the walls w"
Jen J on December 2021
My husband and I started this business from scratch in 2017, with having 10+ years of knowledge and skills in the industry and take great pride in our work. We listen to our customers wants and needs and always deliver beyond their expectations. We have yet to have an unsatisfied customer. Give us a chance, you will not be disappointed.
"Excuse me while I leave a very detailed review. I don’t want what happened to us to happen to anyone again: If I’m being honest, I don’t know why Ron does what he does. He complains about it a lot. Complains about past employees, complains about repairs, complains about past clients a lot (red flag) and generally talks a lot. How they respond to reviews also says a lot about the type of business they run. Perry’s was originally hired to paint our kitchen cabinets. On the first day of the project we decided to also have them paint our main floor and a couple spaces up stairs as well. Ron asked for the opportunity, claimed this particular week was free to do that. We were already in the process of getting quotes to do it, so we decided to use them. Figuring it would make more sense to use one company. By day 2 of our project, I started to have serious regrets about hiring Perry’s. I was hearing a lot of excuses as if the project was already being delayed before it had even really started. By day 3 I was learning new information about my cabinets that were removed on day one, that sounded shady. On immediate removal of the cabinets we learned that one cabinet had an issue. By day three, 3 were broken? Maybe this was due to a lack of communication, but weird news like this kept happening. A member of the staff was let go, while at my house. Regardless of why, it was talked about in an unprofessional manner the remainder of the day with me present. Not really something I wanted to be involved with. THEN at 7pm at night, that exact member that was fired RETURNED to my house to explain what had happened. He stated the foreman tried to fight him in my backyard TWICE!! He also stated that he was about to call the police, as he felt that threatened by Ron and couldn’t get out of our backyard. I was obviously not around during that confrontation. He mentioned some other unsavory things that he thought, and were apparently said. But to be honest, I did not ever care to ever hear both sides. It made me extremely uncomfortable that that person returned to my home in the first place, and was all very much not OK. I didn’t bring it up to Perry’s at all until our project was complete because I didn’t want to hear him go on about it. On day 3, I was also told that by day 4 the painting of the walls would be complete. However, nothing was taped out, spaces upstairs that were discussed for paint hadn’t been touched so I was skeptical. Paint splatters were in all over our house: wood floors, granite and appliances. Ron said, “don’t worry it can come off with a credit card”. What?! By the end of day 3 I had scheduled a cleaning company to come for the next week to clean what I knew would be likely more of a paint mess. By the start of day 4 I just wanted my cabinets back regardless of the finish and for Perry’s to just leave so I could hire another professional to fix it. I wanted to avoid being home the entire day, even though I work from home. I was no longer sure how to approach the situation, and the foreman seemed increasingly unhinged. Spoiler, the painting of the walls was not finished. Day 5, I stayed on trend of avoiding Ron and crew. By the end of the day the boxes of the cabinets were still not finished, entire portions were not touched. The upstairs areas that were to be painted were half done. The original agreed date for the cabinet doors to be finished was day 5, Friday. Of course, they were not completed. We were then assured, that by Tuesday they would be ready (they were “curing” in their shop) and everything would be complete by Tuesday. Tuesday rolls around, Day 6, for those counting. And I chose to be around. Fearing that if I wasn’t I’d come home to more excuses as to why the project was still going. I can NOT make up how unfortunate of a day their last day on our project was. As I am working upstairs, I hear sudden yelling and panic in my kitchen. I come downstairs to a broken copper pipe originally connected to my fridge. One worker jumps into action, runs to turn off our water. While Ron worries more about yelling at another worker who apparently was the reason for the break. I grab a towel, and begin to help the worker who turned my water off as there is a literal flood happening in my kitchen at the moment. The worker who stopped the flood has, “seen this before”, knows exactly what to do and got right on it. Thank goodness! I stepped outside with my dog, trying my very best to just calm down - as I am not over reacting at all (because at this point I’m dead inside lol). While I’m outside trying to escape this NIGHTMARE, Ron comes out talking about, honestly who knows. I was more focused on not freaking out at the moment. The worker who broke my pipe came out after him, and Ron lays into him with me right there. Ron fires him on the spot, and tells him to leave and that he’s not getting paid. Ron tries talking to me after that incident, and I am just silent. What does one female in a house alone with this madness do? I mean, really? The worker who knew how to fix the issue, did just that, he fixed it. About an hour later, Ron comes to me stating that the screws that were in the cabinets when he took them out, no longer work. He has to “run out and get bigger ones”. Being in autopilot mode, I just say “whatever you have to do”. Later in the day, the hinges that once fit perfectly, no longer did according to Ron. So they had to get creative in putting them back, AKA drill more holes in the cabinets. All the while, I’m hearing and physically witnessing Ron spray paint our cabinets doors with a can of spray paint. Huh? But they were in a shop “curing” for the last 6 days. Shouldn’t they be complete? Whatever. Some point toward the end of the day, Ron’s wife Erika calls me. Who for all intent purposes is a nice lady and the sole reason I hired Perry’s. She seemed professional, and on top of things. At moments when we weren’t sure if the project would ever be done, she seemed like an assuring source. In our call she wanted to knock $200 off the final price because the hinges, or mistakes? I don’t really know. All I really heard was her specifically ask us not to leave a bad review. Being that this call happened while Ron was still in my house I didn’t feel I could be honest. The guy had clearly displayed poor reactionary behavior. She also stated that Ron thought I was upset. Uhhh OK. Yes, who wouldn’t be upset? But other than avoid, and be silent I hadn’t been disrespectful or given any negative feedback. Finally, 6pm rolls around, and Ron’s “done”. We do a 20 second walk through, I guess where I was to approve or disapprove the work done? He apologized a lot for the shotty work. My only objective was for him to leave at that point. The minute he did I took all the photos included in this review, which of course are time stamped. The very next day I emailed Erika with 68 photos showing how bad the work was. Including a photo showing the bottom of our oven being broken? My husband called to speak with her and ask for money back as this is not the work we agreed on. She responded by laughing, and as a business stated that Ron said I was rude and “tried his best”. She claimed the cabinets were in bad shape, and that’s why they look how they do - yet no one ever mentioned that that would change the outcome til of course now. She focused on one cabinet knick (yet there are MANY, again I sent 68 photos, all different parts of the kitchen) and said that she stands by the quality of work in these photos and that any marks or imperfections are our fault - something you will see repeated in other bad reviews. All in all, I feel like I got duped with Perry’s. The quality of work was not there, literally at all and the professionalism lacked. By the end of it, I started to just feel uncomfortable and sad. I don’t know how they have any good reviews. But I will say, the bad reviews that exist, were almost to a “T” what I experienced. I have reported them to the BBB, and will continue to inform others on their poor performance. I will say, when the walls w"
Jen J on December 2021
The Yorkville, IL homeowners’ guide to decorative concrete services
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