"Mike, the service tech was absolutely the best. He was polite, through and knowledgeable. He found the problem to be a leaking booster pump after testing the sump pump. The booster pump was installed less than a year ago by the sprinkler company and they were called to make repairs or replace. The service charge was all I had to pay. Believe me I was having nightmares about the cost of a new sump pump and back-up battery. I know who to call if I need any other sewer or drain service."

"Chris was informative, helpful, and friendly! He responded to my service reque6within minutes, and in under an hour, he was at my home to help! I would highly recommend using him for your plumbing needs!"

"Tankless water heater went on the fritz last Monday. Submitted HomeAdvisor request for quote and Rob called almost immediately. Took some pictures of the old unit and plumbing and had an all in reasonable estimate. They came out next morning (to the city no less) and installed new unit in a few hours, explained everything and tested and was within estimate. Very knowledgeable and professional. Have great hot water on demand. Wife is very happy as our old Eternal tankless struggled ever since we moved in 3 years ago. Very happy with the recommended Navien and installation from RA."

"I called around 2pm with no heat since the prior day, and they arrived the same day around 4:30pm. They listened to the description of the problem and started testing first the pilot, thermostat, the power to the furnace, the power to the aquastat, and all that was testing correctly. It was actually needing a new aquastat (I have a boiler for radiators throughout the house).  Since Shawn does not work on many boilers (mostly furnaces), he called another person who knew boilers and used FaceTime and his phone to show the part to the expert, and took pictures of the aquastat to take to the supply house.
They needed to get the part, and called me from the supplier to approve the purchase of the aquastat.  They replaced it and also changed the thermostat (to a replacement I already had) and room position which also needed to be done.
They cleaned up what they worked on, did everything to my satisfaction and charged a very fair labor price over the cost of the part.
I would recommend them highly for furnace and boiler problems.
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"Joe the plumber has 30 years of experience. He is friendly and knowledgeable. He explained what had to be done and the installment was done quickly."

"Kyle. I think his name was, was fantastic. He wasn't comfortable with diagnosis s ok he called for 2nd opinion that was confirmed. He took a step further and did a water test and it was fine. He started looking at fairly new water heater. He then noticed a old water filter sitting on water heater leaking. Thanks to him his free estimate turned out saving me at least $1200. Thanks Kyle"

"My toilet was leaking from the base after every flush.   I called Charlie's Plumbing after consulting Angie's list and seeing the excellent reviews on his previous services.  He agreed to come out the next day to analyze my problem.   Charlie and his partner (I'm sorry I forgot his name) showed up in the given time frame, removed the toilet, and immediately diagnosed the problem.  He explained to me that my floor was too low for the base of the toilet causing water to seep out when the toilet was flushed.  He explained he could temporarily fix the toilet, but unless i had a valve put in to raise the toilet to floor level, I would experience the problem again in the future.  We agreed that he would pick up the valve needed and return the next day to install it.  He showed up the next day, took time to sodder the valve so it fit perfectly.  He explained the whole process to me while he was doing it tand completed the job without a hitch.  Both he and his partner were friendly, and took the time to explain everything to me who knows nothing about plumbing.  I found Charlie and his partner to be very nice  guys, very knowledgeable and confident about their plumbing skills, and reasonable in their plumbing rates.  Charlie also said he works in heating, and I intend to have him service my heater unit in October.
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"They didn't merely complete the job, they made sure that I understood the work being done and the reason for it. I'd been ripped off by plumbing "technicians". Anthony is a real life plumber who knows his stuff, and, is extremely honest and trustworthy. Hard to find that combination these days."

"The salesman and the installers were prompt . The installers were neat and also were receptive to detail that was required in our bath remodel. So Happy with the end result ."

"Harmond helped me over video link to test the components in my broken refrigerator. The testing confirmed that it was the compressor that had failed. I purchased a new refrigerator because I decided it was not worth the cost to replace the compressor."