Get matched with top gate repair pros in Phoenix, IL

"We had an issue with the installation and they came out and fixed it and responded very quickly when something went wrong."

"Installation was fine but the fence has worn in 5 years and the gates are out of alignment. We requested an inspection and repair at our cost 2 weeks ago. We followed up with office and asked owner to respond to fix the problem. We have not received a response since the inspection by Alex. Alex was very nice and professional, but the lack response by the office as a return customer is concerning."

"Ben is very professional and has great attention to detail. He is also very good with keeping you informed with telephone calls He removed an existing fence and installed a new pressure treated shadowbox fence for me. He did this for significantly less than other fence companies. He also repaired a ventilation problem in my attic with a logical method that no other repairman I called had. This also saved me hudreds of dollars. I would not hesitate to recommend him to a friend and would call him again without hesitation."

"Americana did excellent job installing our fence. Our sales representative was Mike Joudeh and he was very honest and caring. The girls in the office were amazing as well as our installation team. From beginning to ending everything was perfect. I would highly recommend Americana to anybody who needs a fence . Great job."

"At first I received two quotes, 1 from Aspen Fence and 1 from Golden Fence. In hind site I should have used Golden Fence. (sorry Golden Fence)
I picked Aspen Fence because their proposal looked to be more professional, so I justified the extra $250 that they were because of that.
The problem was that I had two gates on the project and Golden Fence included 4x6 posts on BOTH gates and Aspen didn't include any  larger posts on either gate. I spoke with Jeff at Aspen and he wanted to charge me extra for adding the larger posts and I had to twist his arm to up-size the posts at ONE gate for no extra charge.
Then Jeff called me 12 hours before his guys were going to show up and asked me if I got the permit when I was under the impression he was getting the permit so I had to pay extra for that and I had to pull favor with the village to expidite it thru the system.
Then when the guys showed up the asked my wife "where do you want us to put the dirt from the holes". WHAT??? Since when does a contractor give you a price to make holes and a mess and ask you where to put the spoils? I've been in construction and construction project management for 30+ years, I've NEVER had a contractor ask me where to put the trash and spoils they generate. You make it you take it! So I called Jeff to ask him his thought on that and he said "well we never take the dirt away, we usually spread it around the property where the customer wants it". He told me he would charge me extra to take the dirt away ($7/hole) and I had something like 22 holes so he wanted to charge me another $150 to take his trash away.
I informed him he should've spelled that out on his quote and he said I was the first to have a problem with it.
Needless to say I wasn't blown away with the whole "Aspen experience" and I would caution anyone considering using them. If you're getting a bid from them NAIL THEM DOWN IN WRITING about EVERYTHING!!!! Time, duration, drawings, details, permits, spoils, layout........
The workmanship was fine and they did come back out to fix some things free of charge but I just wanted to share my experience.
Good luck and God bless to you all.
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"They were proficient, professional, extremely courteous and helpful. They provided excellent workmanship. I was extremely satisfied with the overall result of all the repairs they did. The owner even did courteous follow up to ensure that I was satisfied with everything. I would highly recommend them."

"Had taken over management of owner occupied 3 flat apartment building. Recently leased apartment to new tenant. Found that work done on master bathroom by someone hired by owner less than two years ago was faulty. A leak in bath room in apartment above had been discovered and fixed, but who ever owner hired to do repair on water damage to this bathroom apparently never replaced wet wall board, just painted and tiled over!
Also about time I was getting quotes for repairing this bathroom, I replaced the old drop-in stove top in the apartment with a new one. However the old unit had knobs in front, while new one had controls on top. This left a open cutout in front of cabinet.
Tom had been out of town when I first started getting quotes, and I had almost decided on an other provider. However, he offered to meet me at the building at my convenience (I am only there once or twice a week) to see what was needed and give me a quote on the spot.
He showed up on time. When I showed him the main 'job' - the master bath- I gave him minimum information. His answers as to what probably happened and what would be needed, depending on extent of hidden damage was spot on. I also liked his suggestions as to how he would fix the problems.  As we went through the apartment I ask the tenant to show us anything else she felt needed to be 'fixed/adjusted'.  Tom gave good answers to the few items she pointed out., and, while honest, did not put me into any bind or make apartment owner seem bad.
After we left the tenant, Tom explained to me what he would do, and how long he expected to take. I also went into more detail about 'prior' fix with him at that time, though it appeared he easily was able to see what had happened. Tom gave me expected time to do all the fixes, and price. I was impressed that he just about promised all could be done in one day without disrupting tenant to any major degree.  Also, he would be able start within a reasonable time frame, which was important to me.
Tom came out and did the work with in  the next week. While I was not able to be there at the time, I reviewed the work he did several days later. He did a very good job. Also, important to me, the tenant was also pleased and complemented his professionalism. He did quality work, timely, and at a very reasonable price.
I am going to use Tom for future jobs as needed at the building. Not only I will recommend him to others, but here are some projects in the near future I am planning at my own home about which I will be contacting him.

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"This company was not honest with me when they came out to do an estimate. They showed us a board that would supposedly match the ones we had damaged but we later found out that they would have been too thin. We also felt rushed in the decision making process, as the man kept insisting that we had to get it done right away. When he quoted the price, he asked us if we were claiming it on of our insurance and what deductible we had and we mistakenly told him five hundred dollars, the estimate he gave us was eleven hundred dollars, obviously the price plus the deductible. We decided these men wouldn t be the right people to do our job and we were really glad we made this decision because the people we did have complete the work only charged us six hundred and eighty five dollars total."

"Rick was very professional and timely. He came out on the morning he said he would and replaced and repaired the posts as discussed during his initial estimate visit. He was in contact with us through the entire process. I would certainly recommend him to all of my family and friends. Great guy to work with!"

"I used them through Angie’s List offer on a daily deal thing and it was $99 for three hours. He certainly seemed very good at what he does. He seemed to know what he was doing. I get the feeling that whatever I needed to be done around my house if it needs to be fixed then I call him and he would know how to do it. There was a bit a problem like he arrived late because his GPRS was wrong and came an hour late. He was obviously very rushed. Even though I purchased the three hour deal he was here only for two hours and me basically I said to go-a-head as he was obviously so rushed to get to the next job even though I didn’t have anything else to be done around the house. From that perspective I think that there were many customers who responded to the Angie’s List deal and sometimes it creates too much work but he was very nice guy. His wife who does all the phone work and everything was very professional as well. Even though it wasn’t his fault he came late."