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"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"Larry and his crew were very professional. I appreciated his suggestions which made the job even better. He was always here when he said he would be and the finished basement is beautiful."

"What can I say about Dan and crew? If there were six stars, I would have given them all of those! Our powder room job was also flooring for the hallway and laundry room, plus a utility sink. It was a total gut job in the bathroom. Dan could not have been nicer, quoted us a more than fair price and the job was finished in record time. He was very responsive to any questions we had (ok mostly me). Also, his workers (2) were fantastic. I'm not sure if I should name them, so I won't. They were efficient and professional, asked questions when needed and cleaned up the site and their work space (our garage) every single day. They treated our home with care, as well as our old appliances and new fixtures. We could not have been happier with all of it."

"I selected Prime Bath originally because of their quick response to my inquiries. Their representative Kevin came right out to the house within days. He was well prepared to discuss my needs and find solutions. I had some unusual requirements. I was looking to have a large, walk-in Handicapped shower installed in the corner of a medium-sized master bath. I was specific with how I wanted it and was told there would be no problem meeting my needs. I was impressed with the level of professionalism that day and was very satisfied to sign a contract for the work at the agreed-upon price. It took a few or so weeks to get the work scheduled but not an unreasonable amount of time. Kevin was always available for updates. When the crew of two did arrive they were very courteous and conscientious. Mats on the floor and a minimum of noise and dust. In less than two days I had a beautiful, professionally installed shower built to my exact specifications. A few days later Kevin contacted me to check to make sure I was completely happy with the job. I cannot recommend Prime Bath highly enough. They are the best contractors of any kind I've ever dealt with and would call them again for any bathroom work I would have done in the future. Thank you Kevin, the crew and all the folks at Prime Bath. It has been a real pleasure."

"Fantastic experience. They did a great job. From initial contact to completion was under 2 weeks. Highly recommend."

"Dean and his team were great to work with. They understood our vision with our basement reno from the beginning and made it a realty. Their crew was very professional, always communicated well and does really good work. They also were the lowest quote out of the three I received! Great quality and value."

"Jeff had done beautiful work at my parents house so I was excited to use him for a kitchen remodel in my first home. He is always friendly, professional, and responsive. He can handle any kind of issue that may arise, such as the need to move an unexpected vent. For our kitchen he tore down a pantry closet and the soffit, installed new flooring, cabinets, backsplash, shelving, range hood, lighting. He has great recommendations and his attention to detail is impeccable. We highly recommend Jeff and his team for your project!"

"I was highly impressed with Geoff and his team. They were very detail-oriented and knowledgeable in all areas. Geoff is extremely customer-centric and strives for excellence. We are already planning our next project for October."

"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."

"Great work done by this team. They worked with me to make sure my bathroom project was handled right start to finish. Christian and Joe were very communicative and responsive and I would recommend them to anyone looking to do kitchen or bath work in their home"