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"TR Miller Heating, Cooling & Plumbing I think an obvious first step for the company is to be more upfront with pricing. By offering an upfront cost of $79 to assess a plumbing issue seems reasonable. To then have a minimal price that starts at $494 for something as simple as a 45 minute repair seems very unfair. It is similar to a bait and switch--reasonable to ridiculous. I was very specific in my needs--which was to connect two 1" water pipes 4 3/8" apart. I even forwarded a pic before anyone from TR Miller came out to the residence. The explanation from the manager was inadequate and false. Manager stated pricing was based on 50% going to the technician, 40% for overhead, and 10% profit. While I have already gone through the manager's exaggerated pay rate for the technician repair at roughly $250 per hour, Glassdoor site shows a technician hourly salary ranging from $20-$33 per hour. Even at an hourly rate of $50 per hour, a 40 hour per week technician would be at an annual salary of $100k per year-- which is probably closer to reality for pricing. With inflated non-factual pricing to start for labor and then factoring your overhead and profit off of an inflated labor rate, you literally are overinflating pricing by a large margin. Very unfair for a homeowner enticed to use your service which supposedly starts at $79. Will continue to be dissatisfied with my experience with TR Miller. You are a predatory company taking advantage of people. Based on my math, you would have still had great and more fair margins for a 45 minute job charging $250 for the job."

"They came out when they said they would, and did a wonderful job."

"This was one of the best service experiences I've had. Gabriel was excellent. He was polite, respectful of my home, explained the service thoroughly and answered all my questions. A pleasurable experience from start to finish. Highly recommend. Will be sure to tell friends and family about this service for their air system needs. Thank you!"

"Start with expert knowledge and great service on my A/C and furnace. Marcus Mechanical customer care and attention to detail are awesome. They were so helpful and got the job done in no time!"

"Fair pricing, quick response time and fast service!"

"They got the job done and happy with the plumbing work. I had to regrade the trench and uncover a most buried window well."

"We hired Juan to installed new subway backsplash and remove old peel & stick backsplash from kitchen. Juan mentioned he was a little busy but will be able to take the job on and complete it on a timely manner. Juan installed the backsplash on a Friday evening after 4pm and worked until about 10pm to get the backsplash completed. Juan returned on Sunday after noon to complete the tile work after allowing mortar to dry. However, the issue was Juan did not wipe up access mortal and/or cleaned off the tile. Juan left drops of mortal on our floors (which we had just cleaned from Stanley Steamer). Juan left a few pieces opened-no tile is in those cracks. Juan left the tile backsplash with streaks from the sponge. And Juan did not apply border of caulking to the edges. Juan left tile with streaks and clumps of mortal around our cabinets, on tile and on the wall. After discussing these concerns with Juan he mentioned I was criticizing his work and his integrity. Juan mentioned he has not had a dissatisfied customer who have complained about his work. I mentioned to Juan my OCD kicked in and when we hire someone to do the work the expectation is to complete the work to customers satisfaction and clean up after you have completed your task for the day! Juan mentioned he will return to ensure we are satisfied and complete the work and neither less to say I received a text from Juan stating he will return $100 off the bill that was paid to us and he does not want to work for us! Bad customer services and not acceptable for any customer Very Disappointed"

"My technician was very polite, explained everything that was going on with my furnace and what needed to be done.Overall Mr Marvin was awesome if I had my own rating scale I would rate him a 10â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸"