Get matched with top home security system pros in Normal, IL

"SafeStreets Home Security was a lifesaver! They had to troubleshoot my 3 floor townhouse unit, requiring many trips up and down the stairs. Finally determined that I needed an entire new alarm system but had all the parts and equipment available. Helped me program the app and set my security codes."

"ADT’s system is fantastic! The security features are top-of-the-line, and the home automation integration is so convenient. I love being able to control everything from my phone. The customer service team is also very helpful. 10/10!"

Swinderman Engineering Services is Central Illinois’ leading Technology Installation Company. We handle all of your low voltage cabling and custom installation needs from Home Theater to Surveillance Camera Systems to Access Control.\n

"All processes are coordinated by the owner ( Marco). He is responsive, professional, expert in his field, transparent, has competitive pricing, uses the most advanced systems, and customer oriented. Marco personally makes sure all aspects of the security system (sensors/cameras/monitoring/applications) are working seamlessly before project completion. He was a pleasure to work with and his associates were top notch."

SEICO is your complete source for all your security needs. Whether it�s Access Control Systems, indoor and outdoor CCTV surveillance, photo ID, burglar/fire alarm or just alarm monitoring, we have the right product to meet your needs, at an affordable price. SEICO has been protecting commercial, industrial and financial businesses since 1972.\nSEICO is a member of the Prairie Technology Alliance.\n

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

At Impressive Home Security, Inc., we are dedicated to providing the highest level of customer service and satisfaction in all areas of our business. We will design a user-friendly security system that meets your specific needs and fits your budget. \n\nAs an authorized dealer of a national brand like GE Security, we are able to combine competitive pricing with local service to provide you with the protection and peace of mind that you deserve. Give us a call for a free security analysis!\n\nServing all of Central Illinois: Bloomington, Champaign, Peoria, Decatur, Springfield

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"It went great!  From Travis the sales person to Noah the installer I couldn't have asked for a more professional and through team to deliver my home security needs.  We just bought a new house in a neighborhood that's up and coming but there's still an element that we want to protect our home and valuable from.  Security One helped us find a system that we could monitor while we're away and that would make my girlfriend feel safe when I'm not a home.  We highly recommend them especially Travis and Noah.  Ask for them by name!
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"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."