Get matched with top water and smoke damage repair specialists in Mitchell, IL

"They got in, got out and provided detailed results. Answered questions and very knowledgeable. Would definitely use again and highly recommend."

"Great job"

"This will be the first of many reviews I submit for Pride Restoration/Jim Seubert/Armored Public Adjusters. One of the WORST decisions I've ever made was trusting this company, it's owners and subcontractors. When I say this was a nightmare, I'm not exaggerating. After a house fire, this project was riddled with absolute ineptitude on the part of management and the workers, shifting the blame constantly, delays that resulted in me being displaced from my home for over a year and a half. I'm still displaced and the stress and strain it's put on me and my family has been profound and unrelenting. Jim Seubert stayed on the job until the insurance money was in his hands and then left me high and dry. Delay after delay, not taking responsibility, blaming everyone including the City of Edwardsville for his ineptitude. It became necessary to involve counsel to even begin to straighten this mess out. The legal termination of Pride Restoration came to a head when one of their subcontractors became so aggressive with me, shouting and coming at me in my front yard, that a neighbor felt it necessary to call for police intervention. Thank God for the new contractors (who will receive glowing reviews soon) who had to go in, assess and repair almost everything that Pride Restoration touched, incur expenses of professional engineers simply to remedy the damages done by Pride Restoration. This ALL came at my cost, draining all savings/retirement money, since Pride Restoration received the insurance payout. Per their contract, subcontractors were to be paid by them for their work, which he hasn't done and subsequently, I'm now being sued. This nightmare hasn't ended yet as we continue to find out more each day. Please....if you have a fire or water damage, do not use this company. Do your homework. Especially if you are a single woman, it seems that we are the targeted prey for companies like this. Interestingly enough, because I've been vocal about my experience, multiple people have contacted me stating almost the exact thing happened to them. As this pattern emerges, I will continue to share these experiences so that the marginalized and vulnerable have all the information. After a horrendous event such as a fire/house explosion, where we lost everything, it is a vulnerable time where one doesn't make decisions well due to the trauma and shock. Jim Seubert presented himself as a public adjuster and the company as someone who would advocate on my behalf. Not only did that not happen but quite the opposite. This is exactly the time when a reputable and honorable company would walk you through this event with compassion instead of taking advantage of vulnerable people in vulnerable moments. I've lived here 30+ years. Many friends/acquaintances continue to ask why I'm not back in my house yet. When I share the story, they are horrified and incensed that this type of greedy behavior still goes on in our town. Many want the name of the company who treats people so poorly. I'm happy to provide them with that information."

"They came in were very knowledgeable in water removal and made me feel at ease during a horrible disaster. Great company and great people"

"Terrific and the communication was good. The pricing was very flexible and reasonable. I trust their judgement."

"Pride was hired to mitigate and restore our house after a fire. This was on 09/07/2022. They completed the mitigation phase and did a thorough job, but the invoice submitted was significantly higher than the insurance company estimate. We then contracted with Pride's owner (Jim) to act as Public Adjustor to try to resolve that difference. Everything seemed to go off the rails after that. The insurance certainly contributes to the delays and differences in the cost estimates, but Pride hasn't really done anything to restore our house. It has now been a year and the only thing done is we had windows delivered - not installed, just delivered. Lack of communication and no progress toward any resolution unless I push for something to happen. It seems to be all about getting more and more money from the insurance company. I was told early on funding would not become an issue. One year later we are no closer to being able to move in. I definitely would NOT recommend."

"I hired Smoke Services (owner Mike Marler) to repair my home after a fire on 2/15/2024. Weeks after he did finally bring in an outside company to get my wiring/electrical repaired. We attempted to touch base with him on multiple occasions in regards to roof, drywall, exterior repairs to the home to include painting, getting a dumpster placed on site so that we could clean up. We were constantly given the run around or entirely ignored. It was finally set that the drywall would be completed on a Monday, the day came and went and the work was not done, bo word about it. A few days later, rubber mulch was bagged in trash bags from our playground, without word or quote regarding the action. It had been stated Directly to Marler that we would be doing the outside clean up ourselves to save money as it was not even in the estimate given to us/him from the insurance company. The estimate that clearly stated that he was to reach out to them for consent and approval of items not listed within the initial estimate. This never happened though. I terminated our working relationship via email. Marler then proceeded to enter my home(illegal trespass) the next day via key code and place a fan in my home attempting to change me to do so. After we discovered that he had been in the home we sent a second email reconfirming that he was terminated from the job. He then proceeded to call and text from my front door wanting to know why the door code was changed while acknowledging that we terminated the relationship. He has submitted a bill to us that is astronomically inflated for work that was never approved, and even done foolishly, like scooping mulch by hand for 48 hours, (so he claims). There is also removal of product listed on invoice that is currently sitting at my residence. I hired Smoke Services (owner Mike Marler) to repair my home after a fire on 2/15/2024. Weeks after he did finally bring in an outside company to get my wiring/electrical repaired. We attempted to touch base with him on multiple occasions in regards to roof, drywall, exterior repairs to the home to include painting, getting a dumpster placed on site so that we could clean up. We were constantly given the run around or entirely ignored. It was finally set that the drywall would be completed on a Monday, the day came and went and the work was not done, bo word about it. A few days later, rubber mulch was bagged in trash bags from our playground, without word or quote regarding the action. It had been stated Directly to Marler that we would be doing the outside clean up ourselves to save money as it was not even in the estimate given to us/him from the insurance company. The estimate that clearly stated that he was to reach out to them for consent and approval of items not listed within the initial estimate. This never happened though. I terminated our working relationship via email. Marler then proceeded to enter my home the next day via key code and place a fan in my home attempting to change me to do so. After we discovered that he had been in the home we sent a second email reconfirming that he was terminated from the job. He then proceeded to call and text from my front door wanting to know why the door code was changed while acknowledging that we terminated the relationship. He has submitted a bill to us that is astronomically inflated for work that was never approved, and even done foolishly like, scooping mulch by hand for 48 hours, (so he claims). There is also removal of product listed on invoice that is currently sitting at my residence."