ARC Locksmith Service

Did a great job. I called and left message around 830 this morning. Hot callback by 9. Service man showed up at 11, replaced party and cleaned it all up, done by 1130. Great service, very friendly clean cut. Did a great job.

Everything was great!

He was able to fix the deadbolt, but the handle had a spring that was broken and it was unrepairable. He arrived on time, was professional, cleaned up after himself, was pleasant and explained things so it was easily understood by a layman. I was very pleased and will use him again. We will replace the handle on our own.

The initial interaction went well. Quick and responsive. However the key template he used couldn't be copied by 4 different locations without a special order key. I tried to contact them twice to figure out a solution that didn't involve me paying $10 per special order key and he never returned my calls. I've called a second company to rekey the house.

ARC rekeyed all the locks iny new home - 16 in all. They were professional and did quality work. The price seemed fair at about $100 for two locks and $15 for each additional. They also repaired several deadbolts and strikeplates so they operated smoothly.

Great. Very nice and professional

I called ARC and they came out the next morning. They technician was very prompt and efficient. We had 12 locks, and he was finished in an hour or a little less. He was very nice and professional. We will be using them whenever we need this type of service again!!

I called each time to make appointments and Tony called me back in a couple hours. They came out to the house the next day. After explaining which locks needed to be keyed they went right to work. On the first appointment one lock needed to be replaced. It didn't take them very long to complete the work. The interaction I had with Tony when I called and the employees who did the work was great. I hold ARC Locksmith in high regard and would definitely call again for any locksmith work!

Great. I appreciated being able to make appointments very soon after I called. They were on time both times. They worked quickly and did a good job. They were friendly and helpful when I asked them to do a couple things that were not on my original list because it was a newly purchased house. Cost first visit $195 and second visit $104. Date of first visit was 7-10-17 and second visit was 8-11-17

Ron did an exceptional job.. Very friendly and knowledgeable. He took the time to do the job right. Highly recommend !

He was prompt and did a very good job

It went very well.

Better than expected. He was highly professional and friendly and prompt. The price was very fair.

The ARC rep did a great job. In the midst of movers bringing all of our stuff in, he was able to re-key the locks, and add a deadbolt. He also confirmed that another lock was broken and went out to get a replacement part. He was very nice, efficient, and was patient when I had to deal with mover issues. He discussed various options with me before doing the work, and then did exactly what I wanted. Would recommend ARC to anyone needing locksmith service.

Tony was great! He gave me a quote on the phone. He was very friendly, professional and arrived as promised (within 30 minutes of my call). Quickly got me into my car with no damage to my vehicle. I hope I don't need lock-out services again, but if I do, ARC will be the one I call. Tony also mentioned that he can make extra vehicle keys -- a service I may contact him for in the future.

Perfectly. Our front door lock was wiggling in its setting and the deadlock required a hip-bump to lock. The garage deadbolt also required a hip-bump. I was certain we would be told we needed new locks, but was pleasantly surprised when Rom, the repair man, said he could fix it. And he did. I've never been more pleased with a repairman. Rom is not only a professional who knows what he's doing, but he was fun to be around.

Tony was amazing. He is located out in Lake St. Louis and was willing to come to Florissant on a Saturday! I had locked myself out of my brother's house while dog sitting and HAD to get back in. Tony arrived as soon as he could and had me back in the house in 3 seconds flat. No exaggeration, this guy is good at what he does. To top it all off, he drove me from my house to my brothers as a courtesy so I could drive my other car home. Phenomenal customer service! Hopefully, I won't lock myself out again, but I would call Tony in a heartbeat. Hire this guy!

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I called in the morning and even though it wasn't an emergency, Tony came to my home to do the work the same day. My vehicle needed a specific device to program the remote. I found that not many places have it. Tony had the device and he also had the remote I needed in stock. Even the dealers in town didn't have it in stock! The work was done very quickly, professionally and cheerfully (even though it was after 5pm). He was even patient with my husband who was extremely curious about the whole process! I felt that the charges were very reasonable for the work  I was getting done - it was just a bonus that he entertained my husband for a while! :-)  I wouldn't hesitate to use ARC again.

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Our front door latch came apart suddenly one evening. The locksmith at first thought he would have to replace the
whole mechanism but he was able to fix it by taking it apart and putting the screws back in that had fallen out. He
saved us a lot of money. Maybe other vendors would have been so honest. I really appreciate honesty from a service vendor.

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