Smoke Services Restoration, Inc.

I hired Smoke Services (owner Mike Marler) to repair my home after a fire on 2/15/2024. Weeks after he did finally bring in an outside company to get my wiring/electrical repaired. We attempted to touch base with him on multiple occasions in regards to roof, drywall, exterior repairs to the home to include painting, getting a dumpster placed on site so that we could clean up. We were constantly given the run around or entirely ignored. It was finally set that the drywall would be completed on a Monday, the day came and went and the work was not done, bo word about it. A few days later, rubber mulch was bagged in trash bags from our playground, without word or quote regarding the action. It had been stated Directly to Marler that we would be doing the outside clean up ourselves to save money as it was not even in the estimate given to us/him from the insurance company. The estimate that clearly stated that he was to reach out to them for consent and approval of items not listed within the initial estimate. This never happened though. I terminated our working relationship via email. Marler then proceeded to enter my home(illegal trespass) the next day via key code and place a fan in my home attempting to change me to do so. After we discovered that he had been in the home we sent a second email reconfirming that he was terminated from the job. He then proceeded to call and text from my front door wanting to know why the door code was changed while acknowledging that we terminated the relationship. He has submitted a bill to us that is astronomically inflated for work that was never approved, and even done foolishly, like scooping mulch by hand for 48 hours, (so he claims). There is also removal of product listed on invoice that is currently sitting at my residence. I hired Smoke Services (owner Mike Marler) to repair my home after a fire on 2/15/2024. Weeks after he did finally bring in an outside company to get my wiring/electrical repaired. We attempted to touch base with him on multiple occasions in regards to roof, drywall, exterior repairs to the home to include painting, getting a dumpster placed on site so that we could clean up. We were constantly given the run around or entirely ignored. It was finally set that the drywall would be completed on a Monday, the day came and went and the work was not done, bo word about it. A few days later, rubber mulch was bagged in trash bags from our playground, without word or quote regarding the action. It had been stated Directly to Marler that we would be doing the outside clean up ourselves to save money as it was not even in the estimate given to us/him from the insurance company. The estimate that clearly stated that he was to reach out to them for consent and approval of items not listed within the initial estimate. This never happened though. I terminated our working relationship via email. Marler then proceeded to enter my home the next day via key code and place a fan in my home attempting to change me to do so. After we discovered that he had been in the home we sent a second email reconfirming that he was terminated from the job. He then proceeded to call and text from my front door wanting to know why the door code was changed while acknowledging that we terminated the relationship. He has submitted a bill to us that is astronomically inflated for work that was never approved, and even done foolishly like, scooping mulch by hand for 48 hours, (so he claims). There is also removal of product listed on invoice that is currently sitting at my residence.

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