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Otto-Matic Water Specialists is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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"They are replacing my water heater."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Some water after 1st repair, they came back and fixed it. Now no water!"

"Excellent service real craftsman.. They responded immediately and helped me with a real headache and serious situation of having no water in my rural home. They were recommended by another trusted local independent businessman and it was sure the best solution. I canâ  t think Tim enough for the prompt service and sticking with me to get it resolved. With winter weather right around the corner it was a dire situation to have a well pump problems and I have been rescued. Thank you"

DelVon Hardaway is the professional you are looking for when a home or business energy analysis is required. More and more this is becoming a valuable tool across the country. Everyone needs a current energy audit, so do not hesitate to call DelVon Hardaway for your energy savings analysis.

Better Bids, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.\n