"Tim was very responsive & job was scheduled two days after initial contact. Tim & a helper arrived at the scheduled time & quickly started work. Job was completed in approximately a half hour & the issue with a very slow kitchen drain was completely resolved. Tim did an excellent job of describing the work. The cost was very reasonable & I would definitely hire Drains, Inc again."

"Flawless execution! Professional crew of well-trained people! For not that much more than someone quoted to mill my pipes, Illinois Sewer replaced my bad pipes then installed a pipe in pipe liner. I couldn’t be happier. These men are number!!!!"

"Horatio and his team took my "sump pump turns on every minute, don't know where all this water is coming from" issue to their heart which is heartwarming to experience. They diagnosed the problem by spending like 4 hours at my place and when we could not figure out the exact cause, they did help narrow it down to being either a broken intake pipe or high water table. They also put a temporary reroute for ground water to rule out any issues with the sewer line which is the case sometimes. They replaced one of my broken sump pump too for a reasonable price."

"He did a great job going over my questions and explaining the water heater, checking the plumbing and making suggestions for the future."

"The work was done in three parts over a period of several months this past summer/fall. We live in house orignally built in 1940 and due to the exceedingly heavy rainstorms we have had over past two summers we found that the foundation was no longer able to keep the water out. First we had the back foundation wall dug out, fully re-tarred to prevent water coming in about half way down the wall and dribbling down, and the soil replaced in one long day. About two months later an internal drainage trench was installed along base of the foundation on the west and north sides of the house and hooked into an existing sump pump on the east side of the basement. All of this work was accomplished in one day also. Soon thereafter a drain was installed in a west side window well and attached to the drainage pipe. The first and second parts of the work was overseen by the same foreman. He was very professional and kept us informed throughout. His crew worked seemingly without stop and meticulously cleaned up the work areas. The window well drain work was took about 4 hours from start to finish and work area was thoroughly cleaned up. Since the work was completed we have not had experienced the extended torrential rains that prompted these repairs in the first place and that would put all of this work to the test. However, weekly sump pump activity reports indicate that ground water is being moved away from the foundation on a regular basis and most importantly is that the basement is dry. All of the people we came into contact with on the phone, and as the work was proposed and performed were friendly, answered questions readily, and worked efficiently."

"I had the pleasure of of working with Josue on a drain tile project. He was easy to work with and managed good crew well"

"The pipe breaking and being fixed we felt was very gracious on their part. Other than that, so far, so good on everything else. There is some dirt up that they said would go down over time."

"I had a leak in the pipe connecting toilet to sewer. Four Season came and replace my old corroded cast iron piping with PVC piping, and also replaced the old toilet with a new one."

"LUIS WAS PROFESSIONAL FROM THE MOMENT HE WALKED THRU THE DOOR TO ASSESS THE PROBLEM AND GIVE ME A WRITTEN QUOTE. HE AND HIS TEAM WERE PUNCTUAL, SHOWED A STRONG WORK ETHIC AND CLEANED UP EACH DAY OF THE PROJECT. I WAS AMAZED AT THE AMOUNT OF WORK INVOLVED IN INSTALLING A SUMP PUMP, REPAIRING A WATER SEEPAGE PROBLEM OF MANY YEARS. I FEEL THAT I GOT MORE THAN A FAIR PRICE FOR THE AMOUNT OF WORK ENTAILED! I WOULD CERTAINLY RECOMMEND LUIS LOZANO AND LA WATERPROOFING TO ANYONE. DANYA GATTONE"

"Outstanding. Very professional team - knowledgeable, hard working, responsive, practical. Work included putting in a French drain & sump pump as well as carbon fiber support for bowing concrete block walls."