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Verified Reviews for Septic Tank Service pros in Mattoon, IL

*The Angi rating for Septic Tank Service companies in Mattoon, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Septic Tank Service needs.

*The HomeAdvisor rating for Septic Tank Service companies in Mattoon, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Septic Tank Service needs.

Last update on October 09, 2025

Find Septic tank pros in Mattoon

Avatar for McDonagh & Sons Plumbing & Sewer Inc
McDonagh & Sons Plumbing & Sewer Inc
4.1(
69
)
Septic System - Install or ReplaceSeptic System - Install or Replace - For BusinessSeptic System - Repair+3 more

Serving Mattoon, IL and surrounding areas

In business since 2010

Free estimates

Emergency services offered

"Great.  They were there first thing in the morning, explained everything they did and answered all of our questions.  Diagnosed the cause of the problem which another plumber could not do.  Have had no problems since.
"
Recommended by96%of homeowners
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Wolff Trucking & Septics, Inc.
4.8(
5
)
Septic System - Install or ReplaceSeptic System - Repair

Serving Mattoon, IL and surrounding areas

In business since 1981

Free estimates

At, Wolff Trucking & Septics, Inc., we pride ourselves on being the best septic company in the area. We have built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. \nBeing a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let us get started!

Response time10 hrs
Response rate96%
Recommended by100%of homeowners
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Avatar for Choice Home Warranty
Choice Home Warranty
4.0(
5,678
)
Septic System - Install or ReplaceSeptic System - Install or Replace - For BusinessSeptic System - Repair+3 more

Serving Mattoon, IL and surrounding areas

In business since 2008

Emergency services offered

Credit card accepted

"I had to pay an $85 service call fee (on top of monthly Choice Home Warranty subscription) to have a guy literally look at the outside of the tank and tell me it was just the burner."
Recommended by81%of homeowners
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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Septic System - Install or ReplaceSeptic System - Install or Replace - For BusinessSeptic System - Repair+3 more

Serving Mattoon, IL and surrounding areas

In business since 1971

Credit card accepted

"The technician emptied the freezer, which was in the basement, to work on the part that needed repair. Then he neglected to put anything back into the freezer, including a turkey I had bought for Christmas and a rack of ribs. Two days after he left, I went out of town for two weeks. The turkey actually exploded and spewed its liquid all over everything, which had to be discarded. I let AHS know and they couldn't even bother to call me or follow up on this. I'm considering not renewing my contract with them because of the quality (or lack thereof) of many of the providers they send."
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+2

Recommended by65%of homeowners
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Rigg Excavating And Rural Septic Systems, Inc.
New to Angi
Septic System - Install or ReplaceSeptic System - Install or Replace - For BusinessSeptic System - Repair+3 more

Serving Mattoon, IL and surrounding areas

In business since 1980

Free estimates

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

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Septic Tanks questions, answered by experts

Yes, septic tank companies must be licensed in most states and municipalities to perform services like installation, alteration, repair, and pumping. Since laws vary by location, it's crucial to check local requirements.

Hiring an unlicensed professional can lead to poor work, code violations, and significant fines. Always verify that your chosen company is properly licensed and fully insured to avoid liability. You can use tools like Angi’s contractor licensing search to check a pro's credentials.

It's also helpful to understand the difference between licensing and certification. A license is a legal requirement to operate, while certifications are voluntary. Credentials like the “Angi Approved” badge indicate that a business meets extra standards, such as passing a background check and maintaining a high rating.

Cisterns can be used as septic tanks, but septic tanks can’t be used as cisterns. This is because cisterns need to meet FDA standards for drinking water, but septic tanks aren’t required to meet those standards since they are only used for wastewater.

While not strictly necessary for your septic system to operate, septic tank risers are a highly beneficial and wise choice for homeowners. They provide easy access to your tank, which makes regular maintenance, inspections, and addressing issues significantly easier and less labor-intensive. By eliminating the need for repeated excavation to locate the tank, risers can save you money, labor, and energy in the long run. This easy access allows you to proactively manage your septic system, addressing potential problems before they become costly and ensuring the system's longevity. Additionally, some local regulations may require risers, and installing them can help you avoid potential fines or penalties.

Wells typically replenish at a rate of about five gallons per minute, but several variables can influence how quickly they refill. A deep well will take more time to replenish than a shallow one. The replenishment rate can be slowed by issues such as leaks, damage, a faulty well pump, or a clogged well screen. Other factors, such as the surrounding geology, regular precipitation, and proper maintenance, also affect the recovery rate.

There are three layers of wastewater in a septic tank: scum (solid waste that floats to the top of the wastewater), liquid (the relatively clean liquid wastewater in between the two other layers), and sludge (solid waste that falls to the bottom of the wastewater). The buildup of sludge is one of the main reasons septic tanks need to be pumped. If the tank is more than 1/3 of the way full with a combination of sludge and scum, it’s time to call a pro for pumping.

The Mattoon, IL homeowners’ guide to septic tank services

From average costs to expert advice, get all the answers you need to get your job done.

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