COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS
KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL
(1) We did not receive the Consumer Rights Pamphlet, required by law.
(2) Tri- R- Construction led us to believe he had a crew of people working for him but all we ever saw was one carpenter and the owner.
(3) Tri ?R- Construction came into our home and totally gutted our kitchen. The problem was they did not have the corner cabinet they needed to get the job started. The vender that Tri-R bought the cabinets from instructed the Tri R carpenter on how to install the cabinets without the corner cabinet .The Tri ?R carpenter refused to install cabinets so this left us without a kitchen for over two months. I also forgot to mention they pulled up all the flooring too, you can only imagine the mess and inconvenience it was to us. We also were forced to eat out every day and night for over two months, at great expense to us. They left the basement a total mess with wood chips all over everything. (Pictures available) On several days the carpenter called in sick and admittedly said he was suffering from a hangover.
(4) Tri-R Construction removed my kitchen faucet, r/o faucet, garbage disposal and water lines to my dishwasher. Then they reinstalled all new kitchen faucet, r/o faucet, garbage disposal, water lines to my dishwasher, water lines to my refrigerator, and toilet. As per the contract all work was to be performed by a licensed plumber. I checked with the State Of Illinois and Tri-R-Construction nor the owner of Tri ?R Construction are licensed plumbers or licensed plumbing contractors. I contacted two licensed plumbers who both concurred that the plumbing was not to code and would cause us problems down the road. As it stands now the plumbing needs to be redone because food just sits in the garbage disposal and doesn?t go down the drain. The drain needs to be lowered about 5 inches.
(5) Tri-R-Construction installed new hardwood floors. I had over 70 wood planks that had to be replaced because of improper installation or because they were scratched or dented by Tri-R Constructions flooring contractors. I had to hire an outside contractor to repair the floors. Tri-R signed a document that allowed another contractor to repair his work and deduct the amount of money owed off Tri-R- Constructions bill.
(6) Tri-R- Construction installed a new front door. The door was improperly installed and kept rubbing against the frame and some of the paint came off. During the winter cold air and snow would come through the door. Once again the owner finally agreed to let me get a different contractor to repair the door properly. The owner signed a document to allow another contractor to repair his work and deduct the amount of money off Tri-R Constructions bill.
(7) We paid for quartz countertops Caesar stone 3100. We were told by Tri- R that his supplier could not get the quartz any more. The Tri- R told us that the quartz and the granite countertops were the same amount of cost. We were in a time crunch because of the holidays so we took the granite countertops. The countertop was ordered incorrectly and we had to wait again. The new countertop came in with the wrong sink, but we settled and took it anyway. Much to our surprise granite was half the price of quartz. We paid for quartz so we expected a price adjustment. The vender told me that the Tri-R refused to buy the quartz, even though that?s what we were quoted. It was because of the cost, not because he could not get the product. The vender billed the Tri-R for the remake of the second countertop because the Tri-R ordered it incorrectly. I got a letter from the vender of the countertop company that informed me that Tri-R-Construction did not pay their bill and that if I did not pay the bill they were going to put a lien on our house. I paid the bill, and have now paid for the countertops twice.
(8) We waited and waited for Tri-R- Construction to finish the kitchen. All we got were excuses. He kept asking for more money but the job was not finished. We obviously are not going to use this contractor for the bathrooms.
(9) I now have to hire a new contractor to finish the kitchen. With all the money I have laid out to fix his incompetent work, plus all the money I have paid out for the products that he was supposed to pay for, it turns out that Tri- R- owes us money. This kitchen project is costing me way over budget.This company has cost us more time, money and grief. This contract was signed 5/28/14 and is still not done. As of 7/9/2015 we got Tri-R to pay us a very inadequate amount of money thanks to our lawyer. This company left us with a giant mess to clean up.
(10) If you think I am just a complainer, please read the reviews from another unhappy customer on the BBB web site. 5/15/2015"},"url":"https://www.angi.com/companylist/us/il/dundee/tri-r-construction-and-remodeling-reviews-2347964.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Country Living Construction Group, Inc.","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Roger A."},"reviewBody":"John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the problem. Unfortunately, it didn't fix it and John came back to go for a more drastic repair. He made several recommendations for the repair and we liked his approach so much that we asked him to look at a few other handyman things that needed to be done e.g. install cove molding, caulk behind a kitchen countertop, and finish a wood panel for us. Well, the leak has been fixed, the drywall has been patched, the molding installed, the countertop affixed more securely and caulked, the wood panel finished, and a bathroom cabinet modified. Everything looks great and still works great after several months. We're also in the process of purchasing a fixer-upper house which John Michael graciously "inspected" and provided valuable advice on how to remodel. We're definitely using him for that work. "},"url":"https://www.angi.com/companylist/us/il/lake-bluff/country-living-construction-group%2C-inc-reviews-180282.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"AMERICAN COUNTER REFINISHERS","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Ann W."},"reviewBody":"Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage that he was able to sand out. He then sanded the countertop that had lots of scratches to a nice matte finish (he asks you up front if you want a shiny or matte finish). I also had a damaged spot on an edge that he was able to repair and fill in. My sink and counters looked brand new when he was done. It's unbelievable! As a matter of fact, someone stopped by later in the day and asked if I got new countertops! Frank told me how to take care of my counters and keep them beautiful for a long time. I am very happy with the service I received and would highly recommend Frank. "},"url":"https://www.angi.com/companylist/us/il/elgin/american-counter-refinishers-reviews-429263.htm"},"position":10}]}
Countertop Repair reviews from real Angi homeowners in Lincolnshire, IL
The owner gave me excellent advice on how I could take care of sealing my countertops. Very honest and helpful. I would use his services for future projects. He really knows his trade!
All work was done as scheduled. All work was coordinated with the installation of the countertop.
Kathleen D.
5.0
04/2016
DTK installed new granite countertop, backsplash, and sill for my bathroom. They arrived on time, verified work to be done, secured undercount sink to counter, cut hole for faucet, installed and sealed in about 45 minutes. Very professional and dependable and will be using again in the future.
Apb.
1.0
09/2015
COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL (1) We did not receive the Consumer Rights...
Roger A.
5.0
07/2013
John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the...
Ann W.
5.0
06/2013
Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage...
Welcome to Stress-Free and High-Quality Remodeling. A great remodeling experience doesn’t happen by accident—it starts with choosing the right company that offers excellence through expert project consultants, professional designers, dedicated project managers, master installers, on-time project completion, and a 3-year project warranty. Our smooth, simple, and innovative approach ensures that every step of your remodeling journey is enjoyable, fulfilling, and frustration-free. From design to management to installation—we do it right. No exceptions. If you're ready to successfully complete your kitchen, bathroom, basement, or home remodeling project, schedule your in-home consultation with one of our friendly team members at 847-809-3355.
"Good experience very satisfied with results V"
Evelyn D on September 2025
Welcome to Stress-Free and High-Quality Remodeling. A great remodeling experience doesn’t happen by accident—it starts with choosing the right company that offers excellence through expert project consultants, professional designers, dedicated project managers, master installers, on-time project completion, and a 3-year project warranty. Our smooth, simple, and innovative approach ensures that every step of your remodeling journey is enjoyable, fulfilling, and frustration-free. From design to management to installation—we do it right. No exceptions. If you're ready to successfully complete your kitchen, bathroom, basement, or home remodeling project, schedule your in-home consultation with one of our friendly team members at 847-809-3355.
General contractor with expertise in multiple categories including full gut rehab, windows, doors, siding, bathrooms, kitchens, additions and more! Over 40 years of industry experience allows us to start and finish any project efficiently, effectively, and on budget.
"This company is reliable. They are professional and trustworthy. They work really hard to please the customers. Definitely we will call them back."
Eva D on May 2023
General contractor with expertise in multiple categories including full gut rehab, windows, doors, siding, bathrooms, kitchens, additions and more! Over 40 years of industry experience allows us to start and finish any project efficiently, effectively, and on budget.
"This company is reliable. They are professional and trustworthy. They work really hard to please the customers. Definitely we will call them back."
Titan Builders' impact in Chicago's remodeling market is largely due to our driving ambition to be the area's most client-focused company. According to Michael Dreier, our Founder and President of Titan Builders, "Our primary mission is to be a multi-faceted, modern, and innovative company. A total solution company that provides 5 star service to our customers irrespective of the size of the project". Titan Builders' perspective comes from years of working closely with our customers, so listening to them and their needs helped shaped our mission. That, along with a highly experienced team that have been in the remodeling industry for many years, positions us as a leader in Chicago's remodeling market. “Team Titan”, as we call ourselves, strives to consistently deliver results for our clients by providing quality workmanship and total integrity, regardless of the size or complexity of the project. We also believe that the success is not in the completion of the work, but in the client's overall positive experience as we help bring their remodeling ideas “to life” in their homes. Looking to the future, Titan Builders will be a continued leader in the home remodeling market, adopting new ways to engage and connect with both new and previous clients. With today's technology and a more sophisticated, educated customer, we are setting the bar even higher in terms of product and service, and we're proud of it! We are the finest group of professionals...our sales force, craftsmen, our staff, and our leadership are dedicated to achieving the highest results for our valued clients.
"Everything went great! The Titan team did a complete gut rehab of my 1929 bathroom. Challenging demo with all the concrete, but they’re pros. The guys were on time, polite, and offered good advice on the design when needed."
Stacey S on September 2025
Titan Builders' impact in Chicago's remodeling market is largely due to our driving ambition to be the area's most client-focused company. According to Michael Dreier, our Founder and President of Titan Builders, "Our primary mission is to be a multi-faceted, modern, and innovative company. A total solution company that provides 5 star service to our customers irrespective of the size of the project". Titan Builders' perspective comes from years of working closely with our customers, so listening to them and their needs helped shaped our mission. That, along with a highly experienced team that have been in the remodeling industry for many years, positions us as a leader in Chicago's remodeling market. “Team Titan”, as we call ourselves, strives to consistently deliver results for our clients by providing quality workmanship and total integrity, regardless of the size or complexity of the project. We also believe that the success is not in the completion of the work, but in the client's overall positive experience as we help bring their remodeling ideas “to life” in their homes. Looking to the future, Titan Builders will be a continued leader in the home remodeling market, adopting new ways to engage and connect with both new and previous clients. With today's technology and a more sophisticated, educated customer, we are setting the bar even higher in terms of product and service, and we're proud of it! We are the finest group of professionals...our sales force, craftsmen, our staff, and our leadership are dedicated to achieving the highest results for our valued clients.
"Everything went great! The Titan team did a complete gut rehab of my 1929 bathroom. Challenging demo with all the concrete, but they’re pros. The guys were on time, polite, and offered good advice on the design when needed."
Super Service Award winning company on Angie's List! J. Home Construction Services, Inc. has been upgrading and improving homes around the Chicagoland area for over 20 years. We are family owned and operated. We can guarantee we will get the job done to your satisfaction! We provide free project estimates upon appointment. Additional DBA - J Home Inc. Additional fax - (847) 818-1134. Give us a call today we look forward to servicing you!
"The transformation of our master bath is truly exceptional. Under John's leadership, the crew was always on time and was able to complete the job in a very reasonable timeframe, and within our budget. We were kept completely informed throughout the project, including the issues and problems that inevitably pop up. The quality of the work was exceptional. We are so pleased with the results and look forward to working with John and J Home again!"
Steven J on August 2025
Super Service Award winning company on Angie's List! J. Home Construction Services, Inc. has been upgrading and improving homes around the Chicagoland area for over 20 years. We are family owned and operated. We can guarantee we will get the job done to your satisfaction! We provide free project estimates upon appointment. Additional DBA - J Home Inc. Additional fax - (847) 818-1134. Give us a call today we look forward to servicing you!
"The transformation of our master bath is truly exceptional. Under John's leadership, the crew was always on time and was able to complete the job in a very reasonable timeframe, and within our budget. We were kept completely informed throughout the project, including the issues and problems that inevitably pop up. The quality of the work was exceptional. We are so pleased with the results and look forward to working with John and J Home again!"
Chicagoland's Reliable Home Improvement Company servicing the City of Chicago and most suburbs. We specialize in full remodels of kitchens, bathrooms, condos and basements. We do not offer repair work or partial remodels. Celebrating 25 years in business.
"Miro redid our kitchen and half bath and we're thrilled with the results. We got a few quotes and ultimately went with Homewise Remodelers because the price was reasonable and Miro was so thorough in walking us through our options. He helped us select cabinets and worked through several versions of the kitchen layout until we were happy with it--we were easily able to swap out cabinet layouts and finishings, like adding a farmhouse sink. His crew were reliable, on-time, and respectful of our property throughout the remodel and we appreciated their attention to detail. They solicited our input on decorative details and were quick to fix things we didn't like, e.g., the location of kitchen cabinet pulls. We felt they treated our home as they would their own. The project even wrapped up a few days early. We would absolutely recommend Homewise Remodelers and choose them for future projects."
Shelby K on April 2025
Chicagoland's Reliable Home Improvement Company servicing the City of Chicago and most suburbs. We specialize in full remodels of kitchens, bathrooms, condos and basements. We do not offer repair work or partial remodels. Celebrating 25 years in business.
"Miro redid our kitchen and half bath and we're thrilled with the results. We got a few quotes and ultimately went with Homewise Remodelers because the price was reasonable and Miro was so thorough in walking us through our options. He helped us select cabinets and worked through several versions of the kitchen layout until we were happy with it--we were easily able to swap out cabinet layouts and finishings, like adding a farmhouse sink. His crew were reliable, on-time, and respectful of our property throughout the remodel and we appreciated their attention to detail. They solicited our input on decorative details and were quick to fix things we didn't like, e.g., the location of kitchen cabinet pulls. We felt they treated our home as they would their own. The project even wrapped up a few days early. We would absolutely recommend Homewise Remodelers and choose them for future projects."
ONE CALL CAN SOLVE ALL YOUR HOUSE PROBLEMS Professional Handyman Services, Kitchen & Bath Remodeling, Plumbing, Electrical, Carpentry, Tiling, Flooring Insured Bonded Guaranteed LIVE PHONE HELP Mon-Fri 8-5 email chat after hours... Chicago Home Repair License #2209943
"Excellent work and friendly service. Will use again."
Diane D on September 2025
ONE CALL CAN SOLVE ALL YOUR HOUSE PROBLEMS Professional Handyman Services, Kitchen & Bath Remodeling, Plumbing, Electrical, Carpentry, Tiling, Flooring Insured Bonded Guaranteed LIVE PHONE HELP Mon-Fri 8-5 email chat after hours... Chicago Home Repair License #2209943
"Excellent work and friendly service. Will use again."
Anix, Inc. is a General Contractor and a family owned, operated, designed and built company for Illinois. We pride ourselves in High Quality Craftsmanship from New Construction to Remodeling to Handyman services. When we come out to your home to give you an estimate, we will speak to You regarding your thoughts and ideas and then design a custom layout for You. Unlike a big company, where you deal with a salesman, who has no real construction experience, then deal with an array of others, you are not familiar with, and who may not fully understand your ideas, I will stay on the job until it is finished to your satisfaction, being done properly and in a timely manner. I will not tolerate anything, but quallity from the people, who work for my company. We use just licensed subcontractors. Since we are a small company you will pay less with us. We don't have any large overheads. You will receive high quality craftsmanship at a lower cost to you. On a typical job, you can save up to 30% the same work at a more affordable cost. And because we are a small company, you may have to wait a week or two for a construction starting date. The sooner you schedule your free estimates and make your decision, the sooner we can begin working. We're located in a Northwest Suburbs of Chicago.We're Licensed, Bonded and Insured. Your satisfaction is my goal and your happy smile, when you see the finished project, is what I strive for. Please, feel free to contact us with any questions or for an additional information. http://www.anixbuilders.com
"Joe and his team are very professional, polite, considerate, prompt and efficient."
Marie O on August 2023
Anix, Inc. is a General Contractor and a family owned, operated, designed and built company for Illinois. We pride ourselves in High Quality Craftsmanship from New Construction to Remodeling to Handyman services. When we come out to your home to give you an estimate, we will speak to You regarding your thoughts and ideas and then design a custom layout for You. Unlike a big company, where you deal with a salesman, who has no real construction experience, then deal with an array of others, you are not familiar with, and who may not fully understand your ideas, I will stay on the job until it is finished to your satisfaction, being done properly and in a timely manner. I will not tolerate anything, but quallity from the people, who work for my company. We use just licensed subcontractors. Since we are a small company you will pay less with us. We don't have any large overheads. You will receive high quality craftsmanship at a lower cost to you. On a typical job, you can save up to 30% the same work at a more affordable cost. And because we are a small company, you may have to wait a week or two for a construction starting date. The sooner you schedule your free estimates and make your decision, the sooner we can begin working. We're located in a Northwest Suburbs of Chicago.We're Licensed, Bonded and Insured. Your satisfaction is my goal and your happy smile, when you see the finished project, is what I strive for. Please, feel free to contact us with any questions or for an additional information. http://www.anixbuilders.com
"Joe and his team are very professional, polite, considerate, prompt and efficient."
Founded in 2007, DTG Services, LLC specializes in general contracting and complete demolition and remodeling of kitchens and bathrooms as well as flooring, painting, electrical, plumbing and other home improvement services. Located in the Northwest Suburbs of Chicago, please call us for location and service details. DTG Services, LLC prides ourselves on outstanding quality in workmanship, group products and good customer service. Our mission is simple, provide the best possible service at the most competitive low price with outstanding attention to detail and efficiency.
"Well. Daniel is very knowledgeable and skilled at home restoration.His work is top notch! His assistant did a great job as well. They are both also very personable."
Leslie S on July 2025
Founded in 2007, DTG Services, LLC specializes in general contracting and complete demolition and remodeling of kitchens and bathrooms as well as flooring, painting, electrical, plumbing and other home improvement services. Located in the Northwest Suburbs of Chicago, please call us for location and service details. DTG Services, LLC prides ourselves on outstanding quality in workmanship, group products and good customer service. Our mission is simple, provide the best possible service at the most competitive low price with outstanding attention to detail and efficiency.
"Well. Daniel is very knowledgeable and skilled at home restoration.His work is top notch! His assistant did a great job as well. They are both also very personable."
Formerly know as G & G Furniture and Cabinet Restoration - Same Ownership since 1976 - We specialize in Refacing/Painting & Restoration of cabinets. All of our cabinets include custom doors, stain colors, paint colors, and finishing options. We also specialize in full Kitchen & Bath Remodeling, Counter Tops, Interior Doors, and all trim including crown molding.Tell us what you want to spend, and we will work out a plan to meet your budget.
"They worked with me to achieve a wonderful ending result. It turned out beautiful."
Lynda C on July 2025
Formerly know as G & G Furniture and Cabinet Restoration - Same Ownership since 1976 - We specialize in Refacing/Painting & Restoration of cabinets. All of our cabinets include custom doors, stain colors, paint colors, and finishing options. We also specialize in full Kitchen & Bath Remodeling, Counter Tops, Interior Doors, and all trim including crown molding.Tell us what you want to spend, and we will work out a plan to meet your budget.
"They worked with me to achieve a wonderful ending result. It turned out beautiful."
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."
Amanda S on November 2023
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."
Amanda S on November 2023
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FAQs for countertop repair projects in Lincolnshire, IL
The average cost to hire a handyman ranges from about $40 to $140 per hour. Average project cost ranges between $180 and $700, but the cost per hour and per project depends heavily on the type, size, and complexity of the project. The pro’s experience level and your location also factor into how much a handyman charges per hour or per project. You can also expect to pay higher rates or additional fees for emergency services, or around periods of high customer demand, like holidays.
There are several countertop options available to fit your lifestyle and needs.
Granite countertops are durable and come in a variety of colors.
Soapstone countertops are prone to scratches and best in smaller kitchens.
Marble countertops are less durable than granite but a good option for busy kitchens.
Slate countertops are stain-resistant, making them easy to clean.
Limestone countertops must be sealed often to prevent scratches.
Acrylic countertops cost less than granite while still providing durability.
Laminate countertops are the most affordable but chip and fade faster.
Wood countertops need monthly sealing to maintain.
The cost to install countertops is $3,105 on average. This project cost can range from $400 to $8,500, depending on the material, edging, and countertop size.
Laminate countertops are generally the most cost-efficient, ranging from $8 to $27 per square foot. On the other hand, slate countertops are considered more luxurious and range from $30 to $90 per square foot. There are also countertop materials priced between those two, including stainless steel, granite, Corian, and wood.
Do you have any before and after photos of your work?
How long have you been doing this kind of work?
Do you clean up and dispose of waste when the job is finished?
Yes, you should hire a handyman who’s licensed, certified, and insured, if possible. States have different requirements for handyman licensing, registration, and certifications. If licensing is required in your area, you may pay more for a licensed handyman with experience than one who is not licensed or certified, but you’re likely to get a better end result for your project. Be sure to check our state licensing tool to review the local handymen guidelines.
The Lincolnshire, IL homeowners’ guide to countertop repair services
From average costs to expert advice, get all the answers you need to get your job done.
Concrete is highly durable, making it ideal for kitchens and bathrooms, and relatively affordable. This guide covers concrete countertop costs and everything you need to know.
The cost of terrazzo countertops is based on several factors, including installation, materials, and size. Read on to find out what to know about pricing.