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  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon13
    Verified plumbing services reviews

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Avatar for Five Star Bath Solutions of Rockford
Five Star Bath Solutions of Rockford
5.0(
57
)
Shower Install or ReplaceBathtub Install or Replace

Serving Lena, IL and surrounding areas

Approved

In business since 2023

Free estimates

Warranties offered

Five Star Bath Solutions of is the top-of-the-line bathroom remodeling company. We've earned this title by using advanced technology, custom products, and attention to customer service. Using innovative software, Five Star Bath Solutions professionals will deliver a detailed estimate for your bathroom renovation project at an affordable price. We believe in setting standards for how projects are estimated, installed, and completed and passing that value on to you.

Shower remodel
Full bathroom remodel
Before and after
Before and after
Before and after

+11

Response time3 days
162 neighbors recently requested a quote
Recommended by7%of homeowners
Avatar for Neli Virtual Appliance Repair
Neli Virtual Appliance Repair
4.2(
676
)
Refrigeration System - Install or ReplaceRefrigeration System - Install or Replace - For BusinessRefrigeration System - Repair or Service+1 more

Serving Lena, IL and surrounding areas

Approved

In business since 2016

Free estimates

Warranties offered

NEW! Appliance Consultation – Just $35\nGet expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one.\n\nVirtual Appliance Diagnosis and Repair - Just $45\nService Description:\nDiagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat.\n\nHow It Works:\nBook online at nelihome.com or call 833-876-0900\nConnect with a tech through our video platform\nDiagnose or fix the issue in real time\nGet expert advice and confidence in your next steps\n\nWhat’s Included:\nReal-time video guidance from a certified technician\nDiagnosis of the issue OR full repair (when possible)\nStep-by-step guidance using your smartphone or tablet\nSafe, contact-free service - no one in your home\nFlexible scheduling—appointments available daily\n\nPerfect For:\nAppliance fixes\nHVAC troubleshooting\nDIY-savvy homeowners\nSaving time and money on service calls

Additional Photos
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+2

Response time1 day
Recommended by87%of homeowners
Avatar for Mid America Basement Systems
Mid America Basement Systems
3.8(
67
)
Sump Pump - Repair or Replace

Serving Lena, IL and surrounding areas

Approved

In business since 1990

Free estimates

Warranties offered

Got water in your basement? Dealing with a leaky foundation or a wet crawl space? At MidAmerica Basement Systems, we've got you covered. We offer effective solutions to dry out your wet basement, fix your crawl space, and restore the structural integrity of your home. We also specialize in installing seamless gutters to redirect water away from your foundation and provide expert concrete repair to fix cracked walkways, patios, and more. Call us today to find out how we can help! We look forward to earning your business.

Crawl Space Before
Crawlspace After
Crawlspace in Progress
Taking care to keep the space clean.
Before Concrete Leveling

+41

Response time1 day
107 neighbors recently requested a quote
Recommended by76%of homeowners
Mad City Windows & Bath - Madison
New to Angi
Bathtub Install or ReplaceShower Install or Replace

Serving Lena, IL and surrounding areas

Approved

In business since 2001

Free estimates

Credit card accepted

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area.\n\nToday, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

Avatar for AOM Remodeling and Restoration
AOM Remodeling and Restoration
4.6(
52
)
Bathtub Install or ReplaceBathtub Install or Replace - For BusinessShower Install or Replace+2 more

Serving Lena, IL and surrounding areas

In business since 2012

Free estimates

Emergency services offered

Offering interior/exterior painting, drywall repair, kitchen remodels, bathroom remodels, cabinet refinishing, tile work, hardwood/laminate flooring and many more services throughout the Midwest. All projects are performed by trained and certified employees of AOM. Accurate job completion time frames and punctual start times. A site manager is assigned to your project and will remain with the project throughout the duration of the project. Providing Quality Work with a Professional Staff and Complete Customer Service. All of our jobs come with a warranty and set pricing assurance. Flexible payment options are available checks, cards, paypal and cash are accepted.

Kitchen accent
picture 1
picture 2
tan and white trim room
blue and white trim room

+5

Recommended by90%of homeowners
Avatar for Crawlspace / Basement Waterproofing Solution
Crawlspace / Basement Waterproofing Solution
4.4(
256
)
Sump Pump - Repair or Replace

Serving Lena, IL and surrounding areas

In business since 1998

Free estimates

Credit card accepted

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."
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+13

Recommended by90%of homeowners
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Plumbing questions, answered by experts

You should replace your toilet at least every 25 years. While toilets are pretty sturdy appliances, they don’t last forever. Even if you aren’t ready to invest in the cost of a bathroom remodel yet, just replacing your toilet will help freshen up your space and keep your bathroom functioning.

Copper pipes are the safest type of pipe for carrying drinking water because they won't leach chemicals into your drinking water. However, for the best water quality, you should use copper pipes with lead-free joint material. The next best options for carrying drinking water are CPVC and PEX pipes.

If you use copper pipes for drinking water, you should check your water’s pH level. If it has a pH value lower than seven, you'll need to balance your water acidity with a purifier to avoid corrosion that could affect your drinking water quality. 

The most common places for water leaks in a home are the fixtures we use most often: the kitchen and bathroom sinks, the showerhead, and the toilet. These components all contain moving parts and O-rings that prevent water from flowing through when the fixtures are shut off, and these can wear down over time and lead to minor drips or significant leaks. You can sometimes employ a DIY solution to replace aerators or faucet O-rings that could be causing the leak, but it’s usually best to call in a professional for a permanent fix.

No, you don’t need to use plumber’s putty to install a sink drain. Other options are available, such as silicone putty or silicone caulk. Plumber’s putty is the traditional method and it’s easier to work with and easier to remove. It doesn’t need to dry before using. Silicone putty should dry before you use the drain.

The primary downsides of a pot filler are its cost and the potential for issues if not installed correctly. The installation requires extra plumbing work, which can be expensive. Improper installation or subsequent leaks can lead to water damage. Once installed, a pot filler is difficult to move, so its placement must be carefully considered beforehand. A pot filler can also occupy valuable wall space and may impact the kitchen's aesthetics if it doesn't complement the overall design.

The Lena, IL homeowners’ guide to plumbing services

From average costs to expert advice, get all the answers you need to get your job done.