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TRUSTED BY LENA, IL HOMEOWNERS

  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon13
    Verified plumbing services reviews

Find Plumbers in Lena

Avatar for Five Star Bath Solutions of Rockford
Five Star Bath Solutions of Rockford
5.0(
57
)
Shower Install or ReplaceBathtub Install or Replace

Serving Lena, IL and surrounding areas

Approved

In business since 2023

Free estimates

Warranties offered

Five Star Bath Solutions of is the top-of-the-line bathroom remodeling company. We've earned this title by using advanced technology, custom products, and attention to customer service. Using innovative software, Five Star Bath Solutions professionals will deliver a detailed estimate for your bathroom renovation project at an affordable price. We believe in setting standards for how projects are estimated, installed, and completed and passing that value on to you.

Shower remodel
Full bathroom remodel
Before and after
Before and after
Before and after

+11

Response time3 days
129 neighbors recently requested a quote
Recommended by7%of homeowners
Avatar for Neli Virtual Appliance Repair
Neli Virtual Appliance Repair
4.2(
671
)
Refrigeration System - Install or ReplaceRefrigeration System - Install or Replace - For BusinessRefrigeration System - Repair or Service+1 more

Serving Lena, IL and surrounding areas

Approved

In business since 2016

Free estimates

Warranties offered

NEW! Appliance Consultation – Just $35\nGet expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one.\n\nVirtual Appliance Diagnosis and Repair - Just $45\nService Description:\nDiagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat.\n\nHow It Works:\nBook online at nelihome.com or call 833-876-0900\nConnect with a tech through our video platform\nDiagnose or fix the issue in real time\nGet expert advice and confidence in your next steps\n\nWhat’s Included:\nReal-time video guidance from a certified technician\nDiagnosis of the issue OR full repair (when possible)\nStep-by-step guidance using your smartphone or tablet\nSafe, contact-free service - no one in your home\nFlexible scheduling—appointments available daily\n\nPerfect For:\nAppliance fixes\nHVAC troubleshooting\nDIY-savvy homeowners\nSaving time and money on service calls

Additional Photos
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Additional Photos
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+2

Response time1 day
Recommended by87%of homeowners
Avatar for Renuity West
Renuity West
4.2(
5
)
Shower Install or ReplaceBathtub Install or ReplaceWalk In Tub - Install or Replace

Serving Lena, IL and surrounding areas

Approved (Corporate)

In business since 2016

Free estimates

Credit card accepted

Founded in 2016, Renuity operates with the belief that everyone deserves to be treated with the utmost honesty and respect. Our dedicated consultants and KOHLER-certified installation specialists work hard to provide customized products at affordable prices. We are proud to use American-engineered products that provide a lifetime of beauty, and with limited lifetime warranties, you can be sure your investment is well-protected. Our goal is always to provide a positive remodeling experience, and everyone on our staff contributes to making sure we do.

Bathroom
Bathroom
Bathroom
Bathroom
Bathroom

+12

333 neighbors recently requested a quote
Recommended by75%of homeowners
Avatar for Mid America Basement Systems
Mid America Basement Systems
3.8(
67
)
Sump Pump - Repair or Replace

Serving Lena, IL and surrounding areas

Approved

In business since 1990

Free estimates

Warranties offered

Got water in your basement? Dealing with a leaky foundation or a wet crawl space? At MidAmerica Basement Systems, we've got you covered. We offer effective solutions to dry out your wet basement, fix your crawl space, and restore the structural integrity of your home. We also specialize in installing seamless gutters to redirect water away from your foundation and provide expert concrete repair to fix cracked walkways, patios, and more. Call us today to find out how we can help! We look forward to earning your business.

Crawl Space Before
Crawlspace After
Crawlspace in Progress
Taking care to keep the space clean.
Before Concrete Leveling

+41

Response time1 day
90 neighbors recently requested a quote
Recommended by76%of homeowners
Avatar for AOM Remodeling and Restoration
AOM Remodeling and Restoration
4.6(
52
)
Bathtub Install or ReplaceBathtub Install or Replace - For BusinessShower Install or Replace+2 more

Serving Lena, IL and surrounding areas

In business since 2012

Free estimates

Emergency services offered

Offering interior/exterior painting, drywall repair, kitchen remodels, bathroom remodels, cabinet refinishing, tile work, hardwood/laminate flooring and many more services throughout the Midwest. All projects are performed by trained and certified employees of AOM. Accurate job completion time frames and punctual start times. A site manager is assigned to your project and will remain with the project throughout the duration of the project. Providing Quality Work with a Professional Staff and Complete Customer Service. All of our jobs come with a warranty and set pricing assurance. Flexible payment options are available checks, cards, paypal and cash are accepted.

Kitchen accent
picture 1
picture 2
tan and white trim room
blue and white trim room

+5

Recommended by90%of homeowners
Avatar for Crawlspace / Basement Waterproofing Solution
Crawlspace / Basement Waterproofing Solution
4.4(
256
)
Sump Pump - Repair or Replace

Serving Lena, IL and surrounding areas

In business since 1998

Free estimates

Credit card accepted

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."
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+13

Recommended by90%of homeowners
Showing 1-10 of 33
Plumbing questions, answered by experts

There’s no way around it—a burst pipe is often a homeowner’s worst nightmare, and the situation can range from semi-serious to dire. If you don’t catch the leak, it can lead to thousands of dollars worth of water damage.

At best, you’ll notice a burst pipe quickly, turn off your water supply, and use a wet vacuum to clean up minor flooding. A plumber can repair the pipe, and you won’t be left with a major bill. At worst, severe water damage can collapse floors, ceilings, walls, and foundations, sometimes leading to major repairs and renovations.

The general rule of thumb is that you should clean your pipes every 18 to 22 months, although the process for cleaning depends on the severity of the issue and what type of pipes you have.

That being said, regular maintenance on your pipes can help prevent the need for a full-on replacement and help extend the lifetime of your pipes by quite a bit.

Leaks, clogged drains, cracked basins, and worn-out seals are common problems that may require professional repair.

Yes, it’s necessary to have a sink drain stopper. While your sink will still work without a stopper, a stopper is necessary to keep things other than water from going down into your pipes and potentially clogging them. It prevents plumbing problems by keeping out unwanted debris and objects like hair, soap, toothpaste, dirt, and jewelry.

You can fill your hot tub with a bucket, but it will take a long time, and the water won’t run through a prefilter. Look at it this way. If you need 700 gallons to fill the hot tub and you have a 5-gallon bucket, it will require 140 buckets to fill the hot tub.

The Lena, IL homeowners’ guide to plumbing services

From average costs to expert advice, get all the answers you need to get your job done.