COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS
KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL
(1) We did not receive the Consumer Rights Pamphlet, required by law.
(2) Tri- R- Construction led us to believe he had a crew of people working for him but all we ever saw was one carpenter and the owner.
(3) Tri ?R- Construction came into our home and totally gutted our kitchen. The problem was they did not have the corner cabinet they needed to get the job started. The vender that Tri-R bought the cabinets from instructed the Tri R carpenter on how to install the cabinets without the corner cabinet .The Tri ?R carpenter refused to install cabinets so this left us without a kitchen for over two months. I also forgot to mention they pulled up all the flooring too, you can only imagine the mess and inconvenience it was to us. We also were forced to eat out every day and night for over two months, at great expense to us. They left the basement a total mess with wood chips all over everything. (Pictures available) On several days the carpenter called in sick and admittedly said he was suffering from a hangover.
(4) Tri-R Construction removed my kitchen faucet, r/o faucet, garbage disposal and water lines to my dishwasher. Then they reinstalled all new kitchen faucet, r/o faucet, garbage disposal, water lines to my dishwasher, water lines to my refrigerator, and toilet. As per the contract all work was to be performed by a licensed plumber. I checked with the State Of Illinois and Tri-R-Construction nor the owner of Tri ?R Construction are licensed plumbers or licensed plumbing contractors. I contacted two licensed plumbers who both concurred that the plumbing was not to code and would cause us problems down the road. As it stands now the plumbing needs to be redone because food just sits in the garbage disposal and doesn?t go down the drain. The drain needs to be lowered about 5 inches.
(5) Tri-R-Construction installed new hardwood floors. I had over 70 wood planks that had to be replaced because of improper installation or because they were scratched or dented by Tri-R Constructions flooring contractors. I had to hire an outside contractor to repair the floors. Tri-R signed a document that allowed another contractor to repair his work and deduct the amount of money owed off Tri-R- Constructions bill.
(6) Tri-R- Construction installed a new front door. The door was improperly installed and kept rubbing against the frame and some of the paint came off. During the winter cold air and snow would come through the door. Once again the owner finally agreed to let me get a different contractor to repair the door properly. The owner signed a document to allow another contractor to repair his work and deduct the amount of money off Tri-R Constructions bill.
(7) We paid for quartz countertops Caesar stone 3100. We were told by Tri- R that his supplier could not get the quartz any more. The Tri- R told us that the quartz and the granite countertops were the same amount of cost. We were in a time crunch because of the holidays so we took the granite countertops. The countertop was ordered incorrectly and we had to wait again. The new countertop came in with the wrong sink, but we settled and took it anyway. Much to our surprise granite was half the price of quartz. We paid for quartz so we expected a price adjustment. The vender told me that the Tri-R refused to buy the quartz, even though that?s what we were quoted. It was because of the cost, not because he could not get the product. The vender billed the Tri-R for the remake of the second countertop because the Tri-R ordered it incorrectly. I got a letter from the vender of the countertop company that informed me that Tri-R-Construction did not pay their bill and that if I did not pay the bill they were going to put a lien on our house. I paid the bill, and have now paid for the countertops twice.
(8) We waited and waited for Tri-R- Construction to finish the kitchen. All we got were excuses. He kept asking for more money but the job was not finished. We obviously are not going to use this contractor for the bathrooms.
(9) I now have to hire a new contractor to finish the kitchen. With all the money I have laid out to fix his incompetent work, plus all the money I have paid out for the products that he was supposed to pay for, it turns out that Tri- R- owes us money. This kitchen project is costing me way over budget.This company has cost us more time, money and grief. This contract was signed 5/28/14 and is still not done. As of 7/9/2015 we got Tri-R to pay us a very inadequate amount of money thanks to our lawyer. This company left us with a giant mess to clean up.
(10) If you think I am just a complainer, please read the reviews from another unhappy customer on the BBB web site. 5/15/2015"},"url":"https://www.angi.com/companylist/us/il/dundee/tri-r-construction-and-remodeling-reviews-2347964.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Country Living Construction Group, Inc.","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Roger A."},"reviewBody":"John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the problem. Unfortunately, it didn't fix it and John came back to go for a more drastic repair. He made several recommendations for the repair and we liked his approach so much that we asked him to look at a few other handyman things that needed to be done e.g. install cove molding, caulk behind a kitchen countertop, and finish a wood panel for us. Well, the leak has been fixed, the drywall has been patched, the molding installed, the countertop affixed more securely and caulked, the wood panel finished, and a bathroom cabinet modified. Everything looks great and still works great after several months. We're also in the process of purchasing a fixer-upper house which John Michael graciously "inspected" and provided valuable advice on how to remodel. We're definitely using him for that work. "},"url":"https://www.angi.com/companylist/us/il/lake-bluff/country-living-construction-group%2C-inc-reviews-180282.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"AMERICAN COUNTER REFINISHERS","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Ann W."},"reviewBody":"Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage that he was able to sand out. He then sanded the countertop that had lots of scratches to a nice matte finish (he asks you up front if you want a shiny or matte finish). I also had a damaged spot on an edge that he was able to repair and fill in. My sink and counters looked brand new when he was done. It's unbelievable! As a matter of fact, someone stopped by later in the day and asked if I got new countertops! Frank told me how to take care of my counters and keep them beautiful for a long time. I am very happy with the service I received and would highly recommend Frank. "},"url":"https://www.angi.com/companylist/us/il/elgin/american-counter-refinishers-reviews-429263.htm"},"position":10}]}
Countertop Repair reviews from real Angi homeowners in Johnsburg, IL
The owner gave me excellent advice on how I could take care of sealing my countertops. Very honest and helpful. I would use his services for future projects. He really knows his trade!
All work was done as scheduled. All work was coordinated with the installation of the countertop.
Kathleen D.
5.0
04/2016
DTK installed new granite countertop, backsplash, and sill for my bathroom. They arrived on time, verified work to be done, secured undercount sink to counter, cut hole for faucet, installed and sealed in about 45 minutes. Very professional and dependable and will be using again in the future.
Apb.
1.0
09/2015
COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL (1) We did not receive the Consumer Rights...
Roger A.
5.0
07/2013
John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the...
Ann W.
5.0
06/2013
Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage...
GR General Contracting is a one stop shop for all of your residential remodeling needs. For an immediate response to your remodeling project call Gordon Rudd (Owner) @ (847) 871-7439
"It went great! The crew that did the work were diligent and professional, polite and courteous, respectable to me personally, to my home. They did a great job of cleaning everything up when the job was done. We had a couple of little kinks. They were taken care of quickly with apologies. The completed new bathroom is even more beautiful than I could have anticipated. Gorden was easy to work with. He explained everything and helped with decisions. He is respected by his crew. I'm completely pleased with the work performed. When I'm ready for another project G.R. Construction Co will get my call. Thanks Gordy and your crew for my beautiful new bathroom."
Sally R on August 2025
GR General Contracting is a one stop shop for all of your residential remodeling needs. For an immediate response to your remodeling project call Gordon Rudd (Owner) @ (847) 871-7439
"It went great! The crew that did the work were diligent and professional, polite and courteous, respectable to me personally, to my home. They did a great job of cleaning everything up when the job was done. We had a couple of little kinks. They were taken care of quickly with apologies. The completed new bathroom is even more beautiful than I could have anticipated. Gorden was easy to work with. He explained everything and helped with decisions. He is respected by his crew. I'm completely pleased with the work performed. When I'm ready for another project G.R. Construction Co will get my call. Thanks Gordy and your crew for my beautiful new bathroom."
ONE CALL CAN SOLVE ALL YOUR HOUSE PROBLEMS Professional Handyman Services, Kitchen & Bath Remodeling, Plumbing, Electrical, Carpentry, Tiling, Flooring Insured Bonded Guaranteed LIVE PHONE HELP Mon-Fri 8-5 email chat after hours... Chicago Home Repair License #2209943
"Excellent work and friendly service. Will use again."
Diane D on September 2025
ONE CALL CAN SOLVE ALL YOUR HOUSE PROBLEMS Professional Handyman Services, Kitchen & Bath Remodeling, Plumbing, Electrical, Carpentry, Tiling, Flooring Insured Bonded Guaranteed LIVE PHONE HELP Mon-Fri 8-5 email chat after hours... Chicago Home Repair License #2209943
"Excellent work and friendly service. Will use again."
Founded in 2007, DTG Services, LLC specializes in general contracting and complete demolition and remodeling of kitchens and bathrooms as well as flooring, painting, electrical, plumbing and other home improvement services. Located in the Northwest Suburbs of Chicago, please call us for location and service details. DTG Services, LLC prides ourselves on outstanding quality in workmanship, group products and good customer service. Our mission is simple, provide the best possible service at the most competitive low price with outstanding attention to detail and efficiency.
"Well. Daniel is very knowledgeable and skilled at home restoration.His work is top notch! His assistant did a great job as well. They are both also very personable."
Leslie S on July 2025
Founded in 2007, DTG Services, LLC specializes in general contracting and complete demolition and remodeling of kitchens and bathrooms as well as flooring, painting, electrical, plumbing and other home improvement services. Located in the Northwest Suburbs of Chicago, please call us for location and service details. DTG Services, LLC prides ourselves on outstanding quality in workmanship, group products and good customer service. Our mission is simple, provide the best possible service at the most competitive low price with outstanding attention to detail and efficiency.
"Well. Daniel is very knowledgeable and skilled at home restoration.His work is top notch! His assistant did a great job as well. They are both also very personable."
Formerly know as G & G Furniture and Cabinet Restoration - Same Ownership since 1976 - We specialize in Refacing/Painting & Restoration of cabinets. All of our cabinets include custom doors, stain colors, paint colors, and finishing options. We also specialize in full Kitchen & Bath Remodeling, Counter Tops, Interior Doors, and all trim including crown molding.Tell us what you want to spend, and we will work out a plan to meet your budget.
"They worked with me to achieve a wonderful ending result. It turned out beautiful."
Lynda C on July 2025
Formerly know as G & G Furniture and Cabinet Restoration - Same Ownership since 1976 - We specialize in Refacing/Painting & Restoration of cabinets. All of our cabinets include custom doors, stain colors, paint colors, and finishing options. We also specialize in full Kitchen & Bath Remodeling, Counter Tops, Interior Doors, and all trim including crown molding.Tell us what you want to spend, and we will work out a plan to meet your budget.
"They worked with me to achieve a wonderful ending result. It turned out beautiful."
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."
Amanda S on November 2023
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."
Cardona Services was established by a father and son duo to streamline the construction process. We take pride in being a one-stop shop offering a wide range of services, from minor repairs to full remodels. We always collaborate with our clients to bring their vision to life and ensure they receive a fair price for top-notch work. If you have a concept in mind, let us turn it into reality. Contact us to get started!
"They were awesome. Went above and beyond. The price never changed. They were clean and meticulous and wanted to make sure we were happy. I even decided I wanted a bigger tub after he brought in the original one and I had him take it back. They did not complain or charge me more for the work. They are honest hard working, I can’t say enough positive things. The only negative and not really because it was Christmas time was a slight delay. To make up for that they wanted to work weekends and holidays as well. Pick them you won’t be disappointed."
Heather W on March 2025
Cardona Services was established by a father and son duo to streamline the construction process. We take pride in being a one-stop shop offering a wide range of services, from minor repairs to full remodels. We always collaborate with our clients to bring their vision to life and ensure they receive a fair price for top-notch work. If you have a concept in mind, let us turn it into reality. Contact us to get started!
"They were awesome. Went above and beyond. The price never changed. They were clean and meticulous and wanted to make sure we were happy. I even decided I wanted a bigger tub after he brought in the original one and I had him take it back. They did not complain or charge me more for the work. They are honest hard working, I can’t say enough positive things. The only negative and not really because it was Christmas time was a slight delay. To make up for that they wanted to work weekends and holidays as well. Pick them you won’t be disappointed."
Ez Bath N Shower is proud to provide full bath remodeling, tub shower replacements, and tub to shower conversions. We also offer kitchen remodeling and water softener/filtration systems. Our #1 goal is customer satisfaction. If you're looking for a company that provides the best products at affordable prices, then look no further than Ez Bath N Shower. Contact us today for a free design consultation!
"We had EZ Bath N Shower remove our tub unit and install a shower instead. We contacted a larger well-known company, but we went with EZ Bath. Their prices were comparable, but EZ Bath's material was better (thicker base, walls, and glass!) The gentlemen installing the unit were polite and professional. We are extremely happy with the results."
Joan C on January 2025
Ez Bath N Shower is proud to provide full bath remodeling, tub shower replacements, and tub to shower conversions. We also offer kitchen remodeling and water softener/filtration systems. Our #1 goal is customer satisfaction. If you're looking for a company that provides the best products at affordable prices, then look no further than Ez Bath N Shower. Contact us today for a free design consultation!
"We had EZ Bath N Shower remove our tub unit and install a shower instead. We contacted a larger well-known company, but we went with EZ Bath. Their prices were comparable, but EZ Bath's material was better (thicker base, walls, and glass!) The gentlemen installing the unit were polite and professional. We are extremely happy with the results."
As a Remodeling and Roofing company, dedicated to providing premier customer service, it is important to us to deliver unparalleled workmanship on every assignment. We are accredited, licensed, bonded, and insured. With our experience, contractors and expertise, we can provide the support your project needs for every construction project. We will work with you to meet deadlines and coordinate with other related projects. We will maintain open communication with you to keep you up to date on the status of your job. We do this to guarantee that the project is completed according to your preferences. We combine our industry knowledge, the highest quality building supplies and equipment, and our dedication to deliver exceptional service to our clients. We will stay in touch, keeping you up to date on both the paperwork and renovation process with our general contractor.
"Absolutely the best company for all your construction needs. Outstanding deck repair and painting. I am thrilled about the outcome."
Robert T on May 2025
As a Remodeling and Roofing company, dedicated to providing premier customer service, it is important to us to deliver unparalleled workmanship on every assignment. We are accredited, licensed, bonded, and insured. With our experience, contractors and expertise, we can provide the support your project needs for every construction project. We will work with you to meet deadlines and coordinate with other related projects. We will maintain open communication with you to keep you up to date on the status of your job. We do this to guarantee that the project is completed according to your preferences. We combine our industry knowledge, the highest quality building supplies and equipment, and our dedication to deliver exceptional service to our clients. We will stay in touch, keeping you up to date on both the paperwork and renovation process with our general contractor.
"Absolutely the best company for all your construction needs. Outstanding deck repair and painting. I am thrilled about the outcome."
The Handy Veteran is a veteran owned and operated company. We offer free estimates and stand by our motto of professional and dependable services. We want to be the one stop shop handyman for you. We offer active duty and veteran discounts. BOOKED FOR THE REMAINDER OF 2025, NOW BOOKING FOR 2026!
"Brad was awesome! He was so kind and sweet. He took care of the drywall and the painting in the closet. Very professional!"
Anna K on May 2025
The Handy Veteran is a veteran owned and operated company. We offer free estimates and stand by our motto of professional and dependable services. We want to be the one stop shop handyman for you. We offer active duty and veteran discounts. BOOKED FOR THE REMAINDER OF 2025, NOW BOOKING FOR 2026!
"Brad was awesome! He was so kind and sweet. He took care of the drywall and the painting in the closet. Very professional!"
I’ve been running my own handyman business for about 4 years. I have work in most of the trades in my life. I have experience with roofing, plumbing, general repairs, and assembly of furniture. Estimates are always free.
"As expected"
Robert B on September 2025
I’ve been running my own handyman business for about 4 years. I have work in most of the trades in my life. I have experience with roofing, plumbing, general repairs, and assembly of furniture. Estimates are always free.
"As expected"
Robert B on September 2025
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FAQs for countertop repair projects in Johnsburg, IL
The average cost to hire a handyman ranges from about $40 to $140 per hour. Average project cost ranges between $180 and $700, but the cost per hour and per project depends heavily on the type, size, and complexity of the project. The pro’s experience level and your location also factor into how much a handyman charges per hour or per project. You can also expect to pay higher rates or additional fees for emergency services, or around periods of high customer demand, like holidays.
There are several countertop options available to fit your lifestyle and needs.
Granite countertops are durable and come in a variety of colors.
Soapstone countertops are prone to scratches and best in smaller kitchens.
Marble countertops are less durable than granite but a good option for busy kitchens.
Slate countertops are stain-resistant, making them easy to clean.
Limestone countertops must be sealed often to prevent scratches.
Acrylic countertops cost less than granite while still providing durability.
Laminate countertops are the most affordable but chip and fade faster.
Wood countertops need monthly sealing to maintain.
The cost to install countertops is $3,105 on average. This project cost can range from $400 to $8,500, depending on the material, edging, and countertop size.
Laminate countertops are generally the most cost-efficient, ranging from $8 to $27 per square foot. On the other hand, slate countertops are considered more luxurious and range from $30 to $90 per square foot. There are also countertop materials priced between those two, including stainless steel, granite, Corian, and wood.
Do you have any before and after photos of your work?
How long have you been doing this kind of work?
Do you clean up and dispose of waste when the job is finished?
Yes, you should hire a handyman who’s licensed, certified, and insured, if possible. States have different requirements for handyman licensing, registration, and certifications. If licensing is required in your area, you may pay more for a licensed handyman with experience than one who is not licensed or certified, but you’re likely to get a better end result for your project. Be sure to check our state licensing tool to review the local handymen guidelines.
The Johnsburg, IL homeowners’ guide to countertop repair services
From average costs to expert advice, get all the answers you need to get your job done.
Recycled glass countertops have a distinct look. If you'd like some for your home, check out this guide to find out how much recycled glass countertops cost.
The cost of stainless steel countertops may seem shocking compared to laminate, but their durability may be worth it. Here’s how much you can expect to spend.
It's important to get the dimensions right if you're installing new kitchen countertops. Read on to find out more about the standard depth of countertops.