Get matched with top deck repair pros in Island Lake, IL

"We engaged Tom Burrell of TD Burrel D&S for a deck renovation project that involved updating an aging wooden deck with TimberTech composite decking. From the outset, Tom demonstrated exceptional craftsmanship, creative spirit, and a deep understanding of the materials. We selected Tom due to his expertise and experience with TimberTech, his competitive pricing, and his flexibility with the project scope. We received quotes from three other deck companies, all of which were more expensive and less accommodating. Tom was thorough, detailed, flexible, patient, and kind. We recommend Tom and his work, however, a few considerations to keep in mind: 1. Our project was planned for 2023 but was ultimately delayed into 2024 due to unforeseen financial circumstances and impacts from other projects. Though unplanned and unfortunate, Tom maintained consistent communication with us throughout this period. 2. Tom operates mostly as a one-man team. While this is reflected in his lower overhead costs, it also means that the project pace will likely be slower compared to companies with larger teams. Our project was initially scheduled for a few weeks but ultimately took several months to complete due to necessary structural corrections, additions to the work order, intermittent issues with equipment and weather. 3. We recommend proactively asking about potential incremental costs for any changes in scope and stipulating that any updates be discussed and agreed upon in writing before implementation. For our specific project, corrections were necessary to the existing deck structure and additional items were discussed and added to the work. This resulted in the final project cost exceeding our initial budget expectation. While these changes were required and requested, discussions regarding the additional costs occurred late in the project. Keeping all parties aligned on scope and cost will help avoid any surprises and make finalizing the project easier. Despite these considerations, Tom is committed, easy to work with, and delivered a beautiful deck that our family will enjoy for many years to come."

"They never contacted us. At least, I could have received an estimate by text. In fact, it was a very poor response by any business on this site. I would not do this again."

"I highly recommend Bubbles Window Washing and Gutter Cleaning. I called them to schedule service to clean all my windows (inside and out), screens and tracks. They were able to schedule me for the next morning. Domingo arrived at my home promptly and was extremely courteous and very thorough. My windows have never been cleaner and I will be using them again in the Spring and Fall of next year."

"I am happy to report that after my less than stellar review of Rush Construction, Chad made good on a promise to fix our deck. We are completely satisfied with the results. He came back and fixed the separation that had occurred on the deck boards himself. He also replaced the entire railing surface. We appreciate that he reached out to us and made good on work that needed to be done."

"Amazing, We would never think of using anyone else, they were the best. Great workmanship, communication and price. Our new deck is nicer then anything the other companies we had quotes from offered. We will hire them for some other projects in the future"

"From the very beginning they did not show up as promised. They did show up the next day after I contacted them. I"

"Nate was awesome to work with. We changed many of things with a large deck project that included a custom pergola with lighting and he was very helpful in letting us make design choices while providing insight into what would work and what would look great as well. His team was professional and highly skilled, especially his foreman, Buckleman! This is the second time our family has used the Deck Company and would recommend them to anyone!"

"Terrible! Contracted with the company last Summer. They came out to perform the work, and everything started out fine. However, that is when the good experienced stopped. The company was supposed to paint my deck, gazebo, front porch and trim around my house. I paid that 50% upfront for materials and work, and was to provide final payment at the completion of the job. However, they took so long to paint the deck and gazebo, that they never made it to the trim or the front porch. They also told me they would caulk all gaps prior to painting, and never did it. The project took them so long that the weather started to turn cold, and they were not able to complete the work, having only done a very light first coat on the deck and gazebo, which was done so poorly that it is all peeling up and looks terrible. They promised me in writing that they would come out and complete the job, but they changed the scope of work to only include the deck and gazebo, and were no longer going to paint the porch or the trim on the house. I requested my money back as they had not completed the work, but they refused to provide any type of refund and said that the money paid already would cover the deck and gazebo work, and that I would owe them nothing moving forward after they completed the job. Funny thing is though, they never came back to complete the job. I have reached out to them numerous times both last year and this year to schedule the completion of this work. This year, Josh and Samantha gave me the excuse that due to COVID-19, they are not able to complete the work until the Governor reduces restrictions. However, once the restrictions were lifted allowing outdoor work, this company still refused to do the work siting health concerns. I would have accepted that excuse under normal circumstances, except I see that this company has been completing jobs all summer, as you can see from the reviews on this website. So they are just lying to me to avoid completing this work or providing a refund. Do not use them, they will steal your money and not complete the work!!!!"

"They did a fantastic job. My deck looks and functions great. I wish I had it built years ago. I smile every time I look at it!"