1st Choice Solutions
About us
For a little over 10 years, 1st Choice Solutions has been actively helping homes and businesses all around the country during catastrophic times. We have been known for our impeccable results and respectable customer service. As a business, we believe that each one of our service consumers deserves the very best of us- and we work the extra mile to make sure that happens. For years, we have been working with businesses and homes in the Chicagoland area, its surrounding areas and cities across the country; part of our vision is to continue to do so. One of our biggest hopes is to deliver the most efficient and reliable results to whoever needs our services. We hope to shed a light of hope to those in the middle of a fire, water or mold damage disaster by helping, guiding and restoring.
Business highlights
Services we offer
1st Choice Solutions has been actively helping homes and businesses all around the country during catastrophic times. We have been known for our impeccable results and respectable customer service. As a business, Our goal is to be there for you at any hour of the day, seven days a week to help with any of your fire, water and mold damage needs. For 10 years, we believe that each one of our service consumers deserves the very best of us- and we work the extra mile to make sure that happens.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 8% |
"Thank you for the review!"
"Thank you for the review!"
"Mrs. [Member Name Removed], once AGAIN We thank you for taking the time to review 1st Choice Solutions. At 1st Choice Solutions, customer satisfaction is what we strive for every day. We are very sorry to hear that your experience was unpleasant, and your satisfaction was not met. We understand how overwhelming water damage losses can be and how our response to your emergency calls is important. When we received your initial call in May, our crews were dispatched to your property and performed mitigation services professionally and efficiently. A price was agreed on and paid. Now, when water loss hit your property a second time, you requested that no mitigation crew would be dispatched but instead asked to rent equipment. When we noticed how surprised you were at the price of the rental, we went ahead and gave you a discount because we understand how overwhelming these losses can be. Once again, a price was agreed to in person, over the phone and by e-mail. As soon as equipment was no longer needed, we picked up and sent you an invoice to the email address that you provided. This invoice was also mailed out. Regarding the invoice, it was sent multiple times via email, to which there was no response until July when you stated that payment had already been mailed out. Truthfully, we never received payment via mail, which is when our office manager suggested that one of our employees would be dispatched to pick up the payment. We never received a response from you; therefore, no employee was dispatched to pick up this payment. Mrs. [Member Name Removed] clearly there have been many misunderstandings and we will gladly work with you to get this paid and closed out. As you may have noted, the invoice was not at $1,000.00 but late fees have accrued. We apologize for the inconvenience that this may be to you, we understand that these services may be something you cannot afford at the time but we hope you understand that as a business we must do all that we can to, one, keep our customers satisfied and two, continue to grow as a business."
"It was a pleasure working with you. Thank you for the review!"
"It was great working with you. Thank you for taking the time to leave us a review."
"Thank you for such a great review! It was a pleasure working with you."
"Thank you for the review! It was a great pleasure working with you."
"Thank you for the review Mr. [Member Name Removed]! It was a pleasure working with you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.