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1st Choice Solutions

Acoustic Ceiling Tiles - Install, Recovery Service - Water Removal, Major Home Repair (General Contractor),

About us

For a little over 10 years, 1st Choice Solutions has been actively helping homes and businesses all around the country during catastrophic times. We have been known for our impeccable results and respectable customer service. As a business, we believe that each one of our service consumers deserves the very best of us- and we work the extra mile to make sure that happens. For years, we have been working with businesses and homes in the Chicagoland area, its surrounding areas and cities across the country; part of our vision is to continue to do so. One of our biggest hopes is to deliver the most efficient and reliable results to whoever needs our services. We hope to shed a light of hope to those in the middle of a fire, water or mold damage disaster by helping, guiding and restoring.

Business highlights

Emergency services offered
16 years of experience

Services we offer

1st Choice Solutions has been actively helping homes and businesses all around the country during catastrophic times. We have been known for our impeccable results and respectable customer service. As a business, Our goal is to be there for you at any hour of the day, seven days a week to help with any of your fire, water and mold damage needs. For 10 years, we believe that each one of our service consumers deserves the very best of us- and we work the extra mile to make sure that happens.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
8%
Showing 1-12 of 12 reviews
Elizabeth M.
Jan 2022
5.0
Yes, I recommend this pro
The whole experience from quote to completion went so smoothly. I have to commend all teams that came for their professionalism and courtesy throughout. The mitigation team consisted of Roberto, Ramon and Manuel. They were great. The ceiling restoration team of Adan, Raul and Sebastian were so diligent and did wonderful quality work. A big thanks to all of them. I would highly recommend 1st Choice.

James R.
Nov 2021
5.0
Yes, I recommend this pro
$3,500
When I was getting a new deck installed and had an old deck removed, rotten wood was discovered in the wall. 1st Choice removed the entire wall of my home below the deck and replaced it with new framing, insulation, vapor barrier and siding. They did great work. While there were some minor issues I was not happy with, they came back at no extra charge and redid some of the work exactly how I wanted it. I would recommend 1st choice and their partners to anyone doing a similar repair. Their price was fair, right in the middle of estimates I received, and they had all of the required licenses and insurance I required.
Response from 1st Choice Solutions
"Thank you for the review!"

Bill S.
Nov 2021
5.0
Yes, I recommend this pro
Ana and her crew including, Julian and Maria did all the packing up and later returning of our furniture and personal items during the rehab process. They were prompt, very professional and worked very hard. I again used 1st Choice for the Deep Cleaning after all of the rehab work was completed. Liz, Julian and Maria did a great job completing all the work I requested. They were prompt, very thorough and we were extremely pleased with their work and would use them again.
Response from 1st Choice Solutions
"Thank you for the review!"

Claudia S.
Jan 2020
1.0
This company charged me almost $1,000 for use of their fans for one extra day. I was never advised that the charge would be so great. Then, I had to make several phone calls just to get an invoice for the extra use of the fans. And, when I sent a check, I received phone calls saying that my check was not received.
Response from 1st Choice Solutions
"Mrs. [Member Name Removed], once AGAIN We thank you for taking the time to review 1st Choice Solutions. At 1st Choice Solutions, customer satisfaction is what we strive for every day. We are very sorry to hear that your experience was unpleasant, and your satisfaction was not met. We understand how overwhelming water damage losses can be and how our response to your emergency calls is important. When we received your initial call in May, our crews were dispatched to your property and performed mitigation services professionally and efficiently. A price was agreed on and paid. Now, when water loss hit your property a second time, you requested that no mitigation crew would be dispatched but instead asked to rent equipment. When we noticed how surprised you were at the price of the rental, we went ahead and gave you a discount because we understand how overwhelming these losses can be. Once again, a price was agreed to in person, over the phone and by e-mail. As soon as equipment was no longer needed, we picked up and sent you an invoice to the email address that you provided. This invoice was also mailed out. Regarding the invoice, it was sent multiple times via email, to which there was no response until July when you stated that payment had already been mailed out. Truthfully, we never received payment via mail, which is when our office manager suggested that one of our employees would be dispatched to pick up the payment. We never received a response from you; therefore, no employee was dispatched to pick up this payment. Mrs. [Member Name Removed] clearly there have been many misunderstandings and we will gladly work with you to get this paid and closed out. As you may have noted, the invoice was not at $1,000.00 but late fees have accrued. We apologize for the inconvenience that this may be to you, we understand that these services may be something you cannot afford at the time but we hope you understand that as a business we must do all that we can to, one, keep our customers satisfied and two, continue to grow as a business."

Mari H.
Sep 2018
4.0
Yes, I recommend this pro
Excellent. Good communicators and were fast in responding. Very professional. Worked quickly and kept me abreast on what they were doing. My only issue was that they didn't get back to me with the cost of replacing the floor which was a separate service on itself.

Alexis H.
Sep 2018
5.0
Yes, I recommend this pro
They did a really good job.

Mike W.
Sep 2018
5.0
Yes, I recommend this pro
They were very prompt had very good communication.
Response from 1st Choice Solutions
"It was a pleasure working with you. Thank you for the review!"

Nancy B.
Sep 2018
5.0
Yes, I recommend this pro
It was great and the guys were nice. They did a lot more than expected and walked us through the whole process.
Response from 1st Choice Solutions
"It was great working with you. Thank you for taking the time to leave us a review."

Jeremy C.
Jun 2018
5.0
Yes, I recommend this pro
$15,000
1st Choice was terrific. They came out immediately and started work immediately. Communication was frequent. They were thoughtful about schedules and gave good advice about costs. I would not hesitate to recommend this company. Super nice people and very good at what they do.
Response from 1st Choice Solutions
"Thank you for such a great review! It was a pleasure working with you."

Sorab B.
Jun 2018
5.0
Yes, I recommend this pro
Very good. All work performed is in excellent condition.
Response from 1st Choice Solutions
"Thank you for the review! It was a great pleasure working with you."

Ryan W.
May 2018
5.0
Yes, I recommend this pro
It was done professionally and completed on time.

Syam M.
Apr 2018
5.0
Yes, I recommend this pro
They did an excellent
Response from 1st Choice Solutions
"Thank you for the review Mr. [Member Name Removed]! It was a pleasure working with you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1st Choice Solutions is currently rated 4.6 overall out of 5.

1st Choice Solutions accepts the following forms of payment: CreditCard

Yes, 1st Choice Solutions offers free project estimates.

No, 1st Choice Solutions does not offer eco-friendly accreditations.

No, 1st Choice Solutions does not offer a senior discount.

Yes, 1st Choice Solutions offers emergency services.

No, 1st Choice Solutions does not offer warranties.