Get matched with top stone countertop pros in Hamel, IL

"If I could give 0 stars, I would. I hope this is a warning for anyone considering using Allen, they are absolutely HORRENDOUS to work with. Never in my life have I spoken with such a disgusting manager. To give back story, we hired Allen to inspect our backflow last July. A member of the team came out, inspected, and gave us a green/blue tag saying we were “all good to go”. He mentioned that we didn’t need any paperwork, and that they would submit it directly to the water district. A year later, our water district called letting us know they were shutting off our water because they never got a passing test from Allen. The manager and receptionist BOTH said it was mine and my husband’s fault because we mentioned in passing that we would eventually take out our sprinkler, so the information never got sent to the water district. DISGUSTING! This was also after admitting that the inspector didn’t work there anymore “for good reason”. After arguing with the Manager who still insisted it was mine and my husband’s fault, they sent out a new tech who straight up told the manager while I was standing there “the inspector did pass them in their inspection and gave them a tag. The information is all here. The office must not have filed the paperwork correctly”. They still continued to send us a bill for the re-inspection. Save yourself the hassle and hire someone that actually cares."

"We are very pleased."

"This company was so professional, friendly and courteous. The owner was definitely hands on and was there throughout the entire process. I will definitely use them again."

"Satisfied with the look and quality of project done, were also respectful of my home and yard"

"Yes, they did everything I requested them to do, they even worked with me on the price"

"Had a small bathroom that I wanted to put a lot of new things technology items in. He took the challenge on with no complaints and gave us a beautiful new bathroom. Communications was great. He even watched my dogs when I had to run an errand. Would highly recommend and will definitely be using for more projects in the future! Thanks for all you did Bryan!"

"Top notch service- had new mulch put down throughout by entire yard in addition to having old plants removed and new ones planted. Very professional!"

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"They did a solid job and were a pleasure to deal with. Very professional."

"Amazing job! Loved working with them almost as much as I love my new bathroom!!! Will absolutely call them for whatever I need in the future. Very knowledgeable and professional, very high quality work. Were referred to me by people who know many different businesses similar and who have loved the outcome themselves."