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Avatar for Rapid Dry

Rapid Dry

4.84(
122
)

Rapid Dry

4.84(
122
)
Customers say: Super punctual
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

EMERGENCY SERVICE! Call us now for fast, friendly help in Missouri and Illinois for residential and commercial properties. Rapid Dry is a BBB accredited water damage restoration company that specializes in fast service and quality clean up. Pipes breaking, Sewage Back-ups and other water related events can seem to happen at the worst times. You need a company that will arrive quickly and also give you friendly service. We take care of everything from mold, water extraction, decontamination and removal so that you can keep your attention on what really matters to you in your life. You can also visit our website at www.RapidDryStl.com Disclaimer: All discounts apply to out of pocket/ cash jobs. Mention you saw us on Angie's List

"My experience was great with this company until today. They came out at the end of September, messages I have is September 25th, but not 100% sure on the actual date they came out and completed demo. Long story short, we had a bad experience with our insurance adjuster at our insurance company. Keep in mind, that I had kept Grant informed every step of the way of this process. The lady that was helping us was either fired or quit, which delayed our claim being approved. We waited a couple of weeks, trying to get in touch with our adjuster to see what was going on. We were finally assigned a new adjuster. I had to send her everything as she didn't have any of the documents/pictures/information on the claim. I let Grant know that we were assigned a new claims adjuster and that they stated it was approved. The insurance company just had to wait for them to sign off. This was Thursday, November 7th. Yesterday, November 12th, I was able to finally sign the docs with the insurance company. They stated we would have the check 5-7 business days. Again, I let Grant know via text of all this communication. Today, he called me and was extremely aggressive on the phone. Stating that I am past due 30 days and that I need to pay him immediately. Stated there is interest on my invoice that I need to pay. I wasn't aware that I would be charged interest, or I would have paid Rapid Dry a long time ago. The way he spoke to me on the phone would bring the negative side out of anyone that he talked to this way. He stated that he was extremely busy and that he had taken over 2K phone calls and didn't know if he had talked to me or not. My issue is that I have been communicating with him this entire time that we were having issues with our insurance company, and he didn't say anything about the invoice accumulating interest. I have text messages showing that I have been keeping him updated on the status of the claim. I will never use his company again nor will I EVER refer them to anyone. Not because of the work that they did, because this was good, but merely due to how he spoke to me and how aggressive he was on the phone when he just called me. Grant literally was screaming at me. After 10 minutes of a phone call with someone yelling at you and being aggressive, I think about anyone would react to this. I am extremely taken back at the way he handled himself and represented the company in the way he called me and how aggressive he was."

Alicia J on November 2024

EMERGENCY SERVICE! Call us now for fast, friendly help in Missouri and Illinois for residential and commercial properties. Rapid Dry is a BBB accredited water damage restoration company that specializes in fast service and quality clean up. Pipes breaking, Sewage Back-ups and other water related events can seem to happen at the worst times. You need a company that will arrive quickly and also give you friendly service. We take care of everything from mold, water extraction, decontamination and removal so that you can keep your attention on what really matters to you in your life. You can also visit our website at www.RapidDryStl.com Disclaimer: All discounts apply to out of pocket/ cash jobs. Mention you saw us on Angie's List

"My experience was great with this company until today. They came out at the end of September, messages I have is September 25th, but not 100% sure on the actual date they came out and completed demo. Long story short, we had a bad experience with our insurance adjuster at our insurance company. Keep in mind, that I had kept Grant informed every step of the way of this process. The lady that was helping us was either fired or quit, which delayed our claim being approved. We waited a couple of weeks, trying to get in touch with our adjuster to see what was going on. We were finally assigned a new adjuster. I had to send her everything as she didn't have any of the documents/pictures/information on the claim. I let Grant know that we were assigned a new claims adjuster and that they stated it was approved. The insurance company just had to wait for them to sign off. This was Thursday, November 7th. Yesterday, November 12th, I was able to finally sign the docs with the insurance company. They stated we would have the check 5-7 business days. Again, I let Grant know via text of all this communication. Today, he called me and was extremely aggressive on the phone. Stating that I am past due 30 days and that I need to pay him immediately. Stated there is interest on my invoice that I need to pay. I wasn't aware that I would be charged interest, or I would have paid Rapid Dry a long time ago. The way he spoke to me on the phone would bring the negative side out of anyone that he talked to this way. He stated that he was extremely busy and that he had taken over 2K phone calls and didn't know if he had talked to me or not. My issue is that I have been communicating with him this entire time that we were having issues with our insurance company, and he didn't say anything about the invoice accumulating interest. I have text messages showing that I have been keeping him updated on the status of the claim. I will never use his company again nor will I EVER refer them to anyone. Not because of the work that they did, because this was good, but merely due to how he spoke to me and how aggressive he was on the phone when he just called me. Grant literally was screaming at me. After 10 minutes of a phone call with someone yelling at you and being aggressive, I think about anyone would react to this. I am extremely taken back at the way he handled himself and represented the company in the way he called me and how aggressive he was."

Alicia J on November 2024


Petersen Plumbing & Heating

4.78(
136
)

Petersen Plumbing & Heating

4.78(
136
)
Customers say: True professional
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

Family owned since 1947. Providing commercial and residential plumbing solutions and appliance repair to the quad cities area for over 75 years. Petersen owns 90 separate company vehicles and we have nearly 130 persons on the payroll at different times of the year depending on the projects involved.

"Every time I’ve used Petersen’s, they’ve been very friendly and did a great job. Today, was no different. After Hunter did what needed to be done for my drain, he helped me with something else. My side door wasn’t shutting properly. He made sure it did before he left. I wasn’t expecting that, and I’m so thankful he helped me out. I appreciate it so much. Call these guys. You won’t regret it."

Yana W on October 2024

Family owned since 1947. Providing commercial and residential plumbing solutions and appliance repair to the quad cities area for over 75 years. Petersen owns 90 separate company vehicles and we have nearly 130 persons on the payroll at different times of the year depending on the projects involved.

"Every time I’ve used Petersen’s, they’ve been very friendly and did a great job. Today, was no different. After Hunter did what needed to be done for my drain, he helped me with something else. My side door wasn’t shutting properly. He made sure it did before he left. I wasn’t expecting that, and I’m so thankful he helped me out. I appreciate it so much. Call these guys. You won’t regret it."

Yana W on October 2024


Heartland Plumbing & Sewer Inc

5.00(
14
)

Heartland Plumbing & Sewer Inc

5.00(
14
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Heartland Plumbing & Sewer, Inc. is a family owned, full-service, modern plumbing company based on simple old fashioned values. Here at Heartland, we strive each and every day to ensure and deliver complete customer satisfaction with honest, professional, courteous service, with the highest level of quality workmanship. Serving residential and commercial customers throughout Illinois, Heartland Plumbing is licensed, bonded and insured for our customer’s protection and peace of mind. We offer quality plumbing services at the most reasonable rates. We also provide same day service! We understand that you have many options when it comes to plumbing contractors. Here at Heartland Plumbing, we excel in helping you solve your plumbing problems and strive to be your plumbing contractor of choice. Heartland Plumbing takes immense pride in the way we take care of our customers, and it is our goal that your choice will be us!

Heartland Plumbing & Sewer, Inc. is a family owned, full-service, modern plumbing company based on simple old fashioned values. Here at Heartland, we strive each and every day to ensure and deliver complete customer satisfaction with honest, professional, courteous service, with the highest level of quality workmanship. Serving residential and commercial customers throughout Illinois, Heartland Plumbing is licensed, bonded and insured for our customer’s protection and peace of mind. We offer quality plumbing services at the most reasonable rates. We also provide same day service! We understand that you have many options when it comes to plumbing contractors. Here at Heartland Plumbing, we excel in helping you solve your plumbing problems and strive to be your plumbing contractor of choice. Heartland Plumbing takes immense pride in the way we take care of our customers, and it is our goal that your choice will be us!


TURNEY Heating/Cooling, Plumbing and Electrical

4.92(
12
)

TURNEY Heating/Cooling, Plumbing and Electrical

4.92(
12
)
Customers say: Super punctual
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

TURNEY has been locally owned and operated for 25 years and take pride in doing good quality work at a reasonable price. From new construction to replacement of your existing system we can help. We service all makes and models of equipment. We take pride in being able to handle all of your Heating/Cooling, Plumbing and Electrical needs with just one phone call or email.

TURNEY has been locally owned and operated for 25 years and take pride in doing good quality work at a reasonable price. From new construction to replacement of your existing system we can help. We service all makes and models of equipment. We take pride in being able to handle all of your Heating/Cooling, Plumbing and Electrical needs with just one phone call or email.


Avatar for McDonagh & Sons Plumbing & Sewer Inc

McDonagh & Sons Plumbing & Sewer Inc

4.86(
51
)

McDonagh & Sons Plumbing & Sewer Inc

4.86(
51
)
Customers say: Quality work
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Mcdonagh & sons plumbing & sewer takes great pride with 15 years of experience! We are honest, reliable, genuine and trustworthy! We are constantly referred by our customers because of our great service and dedication to meet their needs! We offer free estimates! "anything plumbing, anything sewer, any time". Ertain areas are to subject a service fee *prices may vary. Discounts can not be combined, unless noted. Award winning. Additional dba - mcdonagh & sons plumbing and sewer.

Mcdonagh & sons plumbing & sewer takes great pride with 15 years of experience! We are honest, reliable, genuine and trustworthy! We are constantly referred by our customers because of our great service and dedication to meet their needs! We offer free estimates! "anything plumbing, anything sewer, any time". Ertain areas are to subject a service fee *prices may vary. Discounts can not be combined, unless noted. Award winning. Additional dba - mcdonagh & sons plumbing and sewer.


First Response Drain Service

5.00(
1
)

First Response Drain Service

5.00(
1
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

First Response Drain Service is a locally owned and operated company that was developed to provide businesses and homeowners with professional service that keeps their drainage systems flowing efficiently. We have 5 employees on staff full time and 3-4 part-time employees. All are well groomed and respectful. On occasion subcontractors are used for large scale projects. This allows for proper safety and insurance requirements as we work in conjunction with other top notch contractors. First response Drain Service is owned and operated by a Union trained plumber who spent numerous years learning the trade. This valuable training is applied to our day to day operations and is what sets us apart from other sewer service contractors. We offer free estimates, charge NO travel time and bill by the hour and affordable rates. Anyone who mentions our Angie's List ad will receive a free video sewer inspection recorded to DVD. First Response Drain Service is a breath of fresh air in an otherwise smelly situation. Our technicians enjoy what they do and it reflects in the work that we do. Our staff is friendly and easy to talk to. We explain each situation in a way that makes sense. Give us a call and you will experience a whole new concept in the sewer service industry.

First Response Drain Service is a locally owned and operated company that was developed to provide businesses and homeowners with professional service that keeps their drainage systems flowing efficiently. We have 5 employees on staff full time and 3-4 part-time employees. All are well groomed and respectful. On occasion subcontractors are used for large scale projects. This allows for proper safety and insurance requirements as we work in conjunction with other top notch contractors. First response Drain Service is owned and operated by a Union trained plumber who spent numerous years learning the trade. This valuable training is applied to our day to day operations and is what sets us apart from other sewer service contractors. We offer free estimates, charge NO travel time and bill by the hour and affordable rates. Anyone who mentions our Angie's List ad will receive a free video sewer inspection recorded to DVD. First Response Drain Service is a breath of fresh air in an otherwise smelly situation. Our technicians enjoy what they do and it reflects in the work that we do. Our staff is friendly and easy to talk to. We explain each situation in a way that makes sense. Give us a call and you will experience a whole new concept in the sewer service industry.




R.J. O'Neil, Inc.

1.00(
1
)

R.J. O'Neil, Inc.

1.00(
1
)
1926 years of experience

R.J. O’Neil, Inc. is a small shop with a lot of know-how. Since 1926, R. J. O’Neil, Inc. has been serving Montgomery, IL and the surrounding area. With a team of talented and skilled workers who can solve any plumbing or HVAC issue, it won’t matter if you own a business or if your problem is at home. From installing a faucet in your home or school to plumbing entire buildings, they have done it all. Always reliable and always on call, R.J. O’Neil, Inc. is the first choice in service and ability. Call us at (630)906-1300, email us at [email protected], or feel free to stop in at 1125 S. Lake Street, Montgomery, IL 60538.

"As a small business owner, I strongly caution others against this HVAC/R company. In over 10 years, they?ve been the least trustworthy and poorest performing contractor I?ve worked with. We experienced repeated service issues, a 25% rate hike without notice, ignored emails, and unreturned quote requests. Worse, we were billed for work that wasn?t done?confirmed twice, including by a third-party inspection with photos. Even when confronted, they deflected and delayed for months. We had to hire another company. They also mis-sized a walk-in freezer due to bad measurements and blamed their supplier. When shown proof it was undersized, they argued with no solution. They later mismeasured again on a replacement bid. Their attitude throughout was defensive, unprofessional, and dismissive. If something goes wrong?and it likely will?they will not stand behind their work. Save yourself the frustration and look elsewhere."

Jonathan D on July 2025

R.J. O’Neil, Inc. is a small shop with a lot of know-how. Since 1926, R. J. O’Neil, Inc. has been serving Montgomery, IL and the surrounding area. With a team of talented and skilled workers who can solve any plumbing or HVAC issue, it won’t matter if you own a business or if your problem is at home. From installing a faucet in your home or school to plumbing entire buildings, they have done it all. Always reliable and always on call, R.J. O’Neil, Inc. is the first choice in service and ability. Call us at (630)906-1300, email us at [email protected], or feel free to stop in at 1125 S. Lake Street, Montgomery, IL 60538.

"As a small business owner, I strongly caution others against this HVAC/R company. In over 10 years, they?ve been the least trustworthy and poorest performing contractor I?ve worked with. We experienced repeated service issues, a 25% rate hike without notice, ignored emails, and unreturned quote requests. Worse, we were billed for work that wasn?t done?confirmed twice, including by a third-party inspection with photos. Even when confronted, they deflected and delayed for months. We had to hire another company. They also mis-sized a walk-in freezer due to bad measurements and blamed their supplier. When shown proof it was undersized, they argued with no solution. They later mismeasured again on a replacement bid. Their attitude throughout was defensive, unprofessional, and dismissive. If something goes wrong?and it likely will?they will not stand behind their work. Save yourself the frustration and look elsewhere."

Jonathan D on July 2025


NWS Excavating

No reviews yet

NWS Excavating

No reviews yet
2014 years of experience

NWS Excavating is a family owned and operated business out of Centralia, IL. NWS is carrying on generations of excavating experience. NWS is fully insured and offers free estimates on any job. It is our goal to establish a good relationship with our customers and complete the job the way the customer wants it done.

NWS Excavating is a family owned and operated business out of Centralia, IL. NWS is carrying on generations of excavating experience. NWS is fully insured and offers free estimates on any job. It is our goal to establish a good relationship with our customers and complete the job the way the customer wants it done.

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Sewer Cleaning questions, answered by experts

Water leaking through your basement floor is a good sign of a clogged drain, but another sign of a clogged basement floor drain can include unpleasant odors coming from the drain. Also, hearing gurgling noises when water drains from the basement or having other plumbing fixtures (like toilets or other drains) backing up is a good indicator.

Unlike regular cleanings, snaking your sewer line should be done as needed. There’s no reason to snake your sewer line if you don’t have any noticeable issues, like slow drainage or plugged drains. You can add it to your regular sewer cleaning checklist as a prevention method (on the same 18- to 22-month schedule), but it’s not always necessary. 

Your home has a few telltale signs of a sewer line problem. If you notice multiple plumbing fixtures (toilet, sink, or shower drains) appear to be clogged, call a plumber ASAP. Also, if water appears in the tub or shower when you flush the toilet, you likely have a sewer line issue. A sulfur (rotten eggs) smell and bubbling or gurgling noises at the drain also warrant a check. And keep your eyes peeled for changes to the yard, such as a new indentation or mysteriously soggy grass.

This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.  

Schedule regular inspections, fix minor issues promptly, and ensure proper drainage.

The Germantown, IL homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.