Petersen Plumbing & Heating

Every time I’ve used Petersen’s, they’ve been very friendly and did a great job. Today, was no different. After Hunter did what needed to be done for my drain, he helped me with something else. My side door wasn’t shutting properly. He made sure it did before he left. I wasn’t expecting that, and I’m so thankful he helped me out. I appreciate it so much. Call these guys. You won’t regret it.

Had a toilet installed and the toilet immediately broke. The tech used their own hardware to attach the toilet to the floor (Bolts, nuts) which is coincidentally where the toilet broke. It was like trying to get a child to take accountability for the damage in that they shut down and sat on the phone in an awkward silence. Carter did tell me that because I didn't purchase the toilet from them, that they aren't responsible for the damage caused by their actions even though they added hardware which manipulated what should have been done during install. I would like to thank the Petersen damage control specialist, Carter, for his smug attitude and condescending customer service skills. Carter did not inquire AT ALL about my well being though I was injured by the company's poor quality work. I also appreciate the quick follow up of 3 days after the initial phone call to report the damage. At the end of the call, after Carter had basically told me to go f*** myself and stopped speaking, I told him I don't think I should have to pay for them to come over, break my toilet, cause an injury, tear up my floor around my toilet. Carter said he would send a check for a refund since I paid for services on the spot. At the end of the day, no accountability but I'm glad that I am able to contact the BBB and post comments about this incident. Technology is great and people should know who they are hiring to come into their home to damage their property. I will take responsibility for not reading the recent reviews or looking into their BBB rating.

Very punctual, friendly and efficient. Would definitely hire again and recommend to anyone who's looking for a plumber!

It went well! This company is punctual by always coming when they say they are going to. They do great work and their prices are really reasonable as well. I would highly recommend them.

It went great! They were very open in communicating with me and made sure to let me know if they were running behind schedule. I would highly recommend them!

They were very efficient and professional and they have the right equipment.

This wasn't an emergency since both sinks would drain after a few minutes. Company answered on the first call, provided rates, and were able to have someone out the next day. Tech showed up on time, was courteous, and finished both drains in about an hour. Sinks drain great now. Would recommend. Petersen will be my first call for plumbing needs.

Just want to commend Melissa on the phone, and especially Tanner who came and did an excellent job in getting my sewer line cleared. The price was decent as well.

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Professional and fast, but a little pricey

I can't say enough good about this company! In the midst of a bad bathroom remodel, they are the only good at this point! They are professional but are so down to earth they could be a friend. They charge a fair price for excellant work. They are on time and clean up after they are done. I will only use them for our plumbing needs!

very good work. Responsive and accurate work

They are a great company! Honest, efficient and affordable.

This was our first experience with them. I would absolutely use them again.

The service was excellent. It was good for price, it was good for everything. Three different people came out at different times. The work was completed in a very timely manner. The service was perfect. They were very polite. They cleaned up after themselves. They did a perfect job. We have had no problems with it. It was perfect! This was the second time I used them.

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They were able to replace the pipe quickly and they did a great job.

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