Get matched with top gas fireplace pros in Big Rock, IL

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"Anthony did a great job. He was very polite and explained everything to me. He didn’t try to talk me into fixing something that didn’t need to be repaired right away."

"Thorough in the inspection, consultation made me feel comfortable with his knowledge base"

"They wee quick and cheap."

"Shamrock Chimney really exceeded my expectations during the inspection. From the start, their professionalism was clear, and they were incredibly thorough in their work. They took the time to explain exactly what needed to be done, all at a reasonable price. I highly recommend their services!"

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"First Eric is a super nice person! Definitely knew what he was talking about, charged us appropriately for the work and made sure everything worked efficiently before leaving. Honestly the best experience I’ve had with a home issue/fix! Definitely recommend!"

"Tigele did an amazing job on replacing the tile for my bathroom and kitchen floor. I have an old house that was built in the 20s and remodeled by an owner / DIY'r in the 90s. Everyone of my home reno/repair projects comes complete with a set of tricky circumstances and surprises, and this one was no exception - uneven floors, poorly installed floor tiles, wacky plumbing and a poorly constructed new bathroom vanity. Tigele handled it all with perfection. They brought a large crew on day one and had all the demo in the full bath and kitchen completed in one day. They went above and beyond to straighten out floors, walls, electric and plumbing so that the job would be done correctly. And the tile job was phenomenal. I picked a tricky, thin porcelain tile for the bath and they made it work. Very pleased with the finished product. The work effort involved to do this right is no joke. Johann and his crew worked tirelessly to get things right. It's messy, loud and requires patience on all sides, but Johann and his team are true professionals. They do quality work, stand by their work and I will definitely work with them again."

"Hired for fireplace sweeping ($179) and dryer vent cleaning ($179). They noted that the chimney chase cover was sagging and holding water. Gave us a quote ($1,179) to replace the chase cover, which was completed a couple of weeks later. We are completely satisfied with the experience and would recommend this company."

"Had a chimney cleaning and inspection in early Oct. Both Sol and his assistant Margaret were friendly and professional. Sol is very knowledgeable and answered all my questions, and I felt very comfortable with going ahead to have his company install a chimney liner. Greg and Gary came about 10 days later to do the installation, and were also friendly, professional and respectful of my home. They politely answered more questions and cleaned up the area better than it was before."