Get matched with top fireplace cleaning pros in Algonquin, IL

"The crew did a great job reflecting all needed repairs out somewhat dilapidated fireplace had, and completed the repairs in the same day. Great service."

"One crew went on top of the chimney to inspect the fireplace while the second crew swept inside the fireplace pit (?). They found some cracks in the chimney, which they suggested to repair before using the fireplace for the potential fire hazard. They were courteous and professional. They gave us an estimate for the repair and would have cost 2k or more. Ultimately, we decided to wait on using our fireplace and get more estimates in the future."

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"They were very thorough and able to explain the condition of the fireplace in a professional manner."

"I had Armando on my place, very professional guy. Did my chimney cleaning. It was never been cleaned since we bought the house. But the guy from GEM gave us an affordable deep cleaning. Very polite and professional. Always recommended for people in Minneapolis to get them for service."

"I was very empressed with the technician and how would not give up and got my fireplace working again"

"Extremely thorough and professional. Helped us inspect and repair a couple of fireplaces."

"Franco was awesome! Clean, punctual, friendly and made the fireplace and chimney look like new, would recommend to anybody."

"Rob and his crew did a great job.. outside tuck pointing, crack repair, new damper, holes filled. Inside new mortar, smoke chamber fire proofed, new ceramic logs, silica, gas line. Showed us how to operate the new damper and light the fireplace. Perfect job."

"We were very impressed with Erik and Chimney Crafters. He did an excellent job and we would highly recommend Chimney Crafters for first class work at a great price. Our family room fireplace has never looked better. Most important Erik was very professional, respectful while at our home and performed quality work."