Get matched with top basement leak repair pros in Twin Falls, ID

"The provider, Dylan Franz, was about 45 minutes late showing up. He brought another man with him. I thought all was going well, til I stepped out to check on his progress. The roof beams of the gazebo were damaged, especially one beam. I told Dylan this wasn’t acceptable and asked him how he was going to make this right. He suggested reinforcing the beam with another board, and he would come back after I ordered a replacement beam and replace it. I didn’t know what else to do, so I agreed, and he proceeded with the assembly. He knocked on my door around 9:30 pm to inform me that all was done and to give him a call, and he’d help me repair and correct the damage. I paid him, along with a tip for him and his fellow worker. The gazebo looked complete to my untrained eye. The sight was cleaned up with no extra materials or pieces left in sight. The cardboard boxes that the kit came in were all gone, so it looked like it was completed. I was going through the manual for the gazebo a few days later to get the item number for the damaged beam when I noticed additional items that were supposed to be on the roof. I’ve ordered and paid for the missing items, and now I am facing finding another provider to correct and complete the gazebo assembly. I’m left feeling scammed and very dissatisfied with my experience."

"Everything went super well. Thanks Carlos for your work. Tom P Ketchum, Idaho"

"would recommend Remedy Residential to anyone and everyone. We are absolutely thrilled with the remodel Eric did for us as well as with how great it was to work with him. His skill set is immense along with his knowledge about old homes and new. In our case, our house in North Boise was built lathe and plaster in the 1930s. He knew exactly how to handle it and everything that comes along with working on it. He maintains good communication, has great recommendations and in general is an all around great guy. We appreciate all the work he did, all the sub contractors that he managed and for how well he kept everyone accountable. I will undoubtedly reach out to him again for our next project."

"Good craftsmanship and reliable."

"Justin works very hard and does not waste time. Very friendly and accommodating. I would not recommend him to people I don't like."

"Absolutely knowledgeable and precision work. I highly recommend them for large or small projects. "

"I was extremely pleased with this company. They were prompt, professional and friendly. They took the time to look through my crawlspace and came back with 2 concerns with pictures and very fair estimate. And didn't pressure or over exaggerate the concerns. Very pleased. "

"On time and no problems"

"A costly mistake! This was not a good experience. Armando s mismanagement and refusal to rectify the issues was extremely disappointing. This job quickly went south once we started to point out the construction defects and damages â his crew had caused; damaged property, compromised existing radiant ceiling heating, damaged personal item (furniture, appliances, clothing, etc..) poor workmanship, and a complete disregard for the trust we offered them with our home (see photos). It started by CSCàs team mistakenly tearing out the subflooring unnecessarily and not replacing it. Followed by Armando scheduling a sub-contractor to install flooring without sub-flooring. Once the flooring was installed it became obvious that the height and spacing for the cabinet, trim, and door installations was off due to no sub-flooring. We pointed this out to Armando, and he attempted to remedy the situation through short cuts with disastrous results. The flooring was now poorly installed leaving gaps, hallow spots, uneven sections and large spacing between cabinetry, walls, and brickwork. The only solutions being to replace the damaged flooring with the original professional installation standards with sub-flooring in place (see photos), but this Armando did not want to pay for. Next, we realize both bedrooms radiant ceiling heat had been damaged. These components were damaged by CSC mismanagement of ceiling fan installations. Armando ignored questions regarding their state once the fans were installed. We did not get an honest answer until we pressured Armando into bring in an Electrician we knew was licensed. It was at this point we realized that all our plumbing and electrical work had been completed by unlicensed, uncertified, and unskilled individuals. We ask for permits and licenses for the plumbing and electrical work completed, but Armando has yet to supply them. Sadly, due to the circumstance we were in we had already given Armand a large percentage of the estimate and felt forced to continue working with him. I will not even start with the three attempts at finishing the bathroom (please see photos). We have voiced our concerns to Armando. His response was to offer a payment for the necessary repairs to the radiant heating by his insurance and pay for the flooring to be replaced. In exchange he demanded we sign a full release of liability document for all work completed. As you can understand, this was not in our best interest as the totality of the potential long-term damages this company may have caused is at this point undetermined. Without a full inspection we cannot be sure and with no permits pulled we cannot get an inspection. In short, we have spent over $20,000 to repair the damages caused by Armando mismanagement. So far, the project remains incomplete. Armando refuses to contact us via email or text. Very disappointing. I understand that mistakes are made, and nothing is perfect. But, by the way this company handled its mistakes and continues to hide behind ambiguous contracts and vague promises I cannot recommend them. If you choose to hire this company, do not sign anything that you have not shown to lawyers, get everything in writing EVERYTHING!. Beware of potential costly outcomes!"

"Matt was very knowledgeable and efficient in repairing the floor at our entrance way in the laundry room. Would recommend his services. "