Get matched with top window pros in Rathdrum, ID

"A team of three arrived on time. They all had individual jobs. I questioned the washing technique of how they was the windows. They used a spray container with a wand. Not using a ladder for the higher windows. They used an extension to dry the windows and not the shelves below. It took the team a long time to finish the whole job. When the were done and wanted the payment I inspected the work. THIS IS WHEN I FOUND TWO BROKEN SCREENS WHICH IS THE BASIS OF THIS COMPLAINT. I showed the screens team leader and he said they were broken when they washed the windows. If that were the case why didn t he bring them to my attention?! I called the owner of explained the situation. He said they would pick them up and repair both screens. I said I am withholding $70 and will pay once the screens are returned. Over the month or more I contacted the owner about status of getting the screens returned. He always had an excuse about the difficulty of matching frames. After more calls he left a message the screens ready and will drop them off! So I arrived home the screens ready were outside the front door. I promptly took the first screen to install it. IT DID NOT FIT ! So I took the second screen to the window and the same result! It didn t fit! The two windows have exact same measurements. I called Jeff again and he wanted to argue with me. I pulled another screen off a like window and it fit. The issue is THE OWNER RETURNED TWO SCREENS THAT HE SUPPOSEDLY REPAID AND THEY SIMPLY DO NOT FIT! I called the owner again. He said he would get us correct fitting screen. It is Sept 18. This whole mess started the late June."

"I was very happy with Sergey and his crew! This is the second project that i have used them for. The first project was building a garage and breezeway and this project was doing a lot of the finish work such as trim and painting. The garage and breezeway looked so nice when they were done. All of the detail work matched the existing home so well they looked like they had been built at the same time. You would never know that the home and the garage were built 20 years apart! Sergey was very thorough and explained all the details involved to me. His crew was always there when they said they would be and always cleaned up thoroughly each day. I definitely recommend them and will be reaching out to them for some additional work in the near future!"

"The work was done very well! The technician was advising the best ways to do the job so it works efficiently and looks great. I am very satisfied with work and the cost. "

"Here are some pictures"

"They were polite and on time. They quickly mounted the TV. They also cleaned the drywall. Would use them again."

"Charlie's now my go-to guy for home repairs. He arrives on time, takes care of the job with skill and efficiency, and cleans up afterwards... all for a very fair and reasonable price. An all-around nice guy, too. Highly recommended. "

"He did a thorough good job. Very conscientious"

"Needed a next day install of a gravel pad for a shed being delivered and the guys at Sturges came through big time. I?m told this is not what they normally do but they had a little down time due to weather and they knocked it out of the park even with the ground being frozen! Very good price on the work as well. Good guys"

"I am pleased with the over all job Mike and Chris did putting 8 new windows in my home. They did Quality service and pricing was fair with good customer service. I will hire them again for sure. Good job Fireside."

"The installation was done in a timely and professional manner. This job was to finish the rear of the house. Was happy with the job and would recommend."