Looking Glass Cleaners

A team of three arrived on time. They all had individual jobs. I questioned the washing technique of how they was the windows. They used a spray container with a wand. Not using a ladder for the higher windows. They used an extension to dry the windows and not the shelves below. It took the team a long time to finish the whole job. When the were done and wanted the payment I inspected the work. THIS IS WHEN I FOUND TWO BROKEN SCREENS WHICH IS THE BASIS OF THIS COMPLAINT. I showed the screens team leader and he said they were broken when they washed the windows. If that were the case why didn t he bring them to my attention?! I called the owner of explained the situation. He said they would pick them up and repair both screens. I said I am withholding $70 and will pay once the screens are returned. Over the month or more I contacted the owner about status of getting the screens returned. He always had an excuse about the difficulty of matching frames. After more calls he left a message the screens ready and will drop them off! So I arrived home the screens ready were outside the front door. I promptly took the first screen to install it. IT DID NOT FIT ! So I took the second screen to the window and the same result! It didn t fit! The two windows have exact same measurements. I called Jeff again and he wanted to argue with me. I pulled another screen off a like window and it fit. The issue is THE OWNER RETURNED TWO SCREENS THAT HE SUPPOSEDLY REPAID AND THEY SIMPLY DO NOT FIT! I called the owner again. He said he would get us correct fitting screen. It is Sept 18. This whole mess started the late June.

Arrived quickly and did the job.

Clint and the crew were GREAT.

Experienced employees here to do a job not blare radios and â  chit chat.â  Pleasant, courteous and mindful of my property.

They were very communicative and flexible when we needed to reschedule the original time. Punctual and did great work!

Wonderful experience. My windows are spotless!

They were pleasant and quick. Jeff went beyond what was expected and washed our mirrors, too. They are scheduled to return this Fall. We have found a reliable window cleaner for the future.

Jeff did a great job repairing my screen door and was very courteous. Would recommend him to anyone needing a repair.

They were great.

PROFESSIONAL AND EFFICIENT

Jeff did a great job. Would use again. Thank you!

Outstanding service and very professional!

Excellent work, personable and professional. Definitely will use again.

I would give them 10 stars if I could. Outstanding! Iâ ve already rebooked! Thank you to craftsmen who care!!

Puntional and professional. Will be hiring Jeff again.

Showed up on time, very efficient. Will hire again!

Very professional

Exceptional service. Made sure everything was completed to our satisfaction and if there was anything needed touching up, etc., to please let them know. Highly recommend!!

Very pleasant crew and great quality at a reasonable price.

Excellent! Neat, clean, proficient and efficient.

Exceptional service. Made sure everything was completed to our satisfaction. Highly recommend!!

Nice man

Jeff showed up on time, and he had two helpers which made quick work of our windows , screens and mirrors. His quote was $50 less than the closest bidder, and he even threw in a couple of extra items to clean without my asking! Definitely will recommend him to our neighbors and friends. We live in condo on the sixth floor and he reached every spot. The best service we have used.

Jeff was FANTASTIC! So easy to work with & so agreeable! He was the only one who gave me a reasonable, competitive quote! Actually, he did a super job at the most competitive price! I would absolutely use him again!

Perfect. It couldn't have been better.