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Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

As with any home project, make sure you don’t hire the first person you call about the job, at least not at first. You will want to get at least three quotes and vet pros by asking for references, reading online reviews, and finding out what types of furniture upholstery they deal with the most often.

The recommended frequency for cleaning your carpets depends on several factors, including foot traffic, pets, children, and allergies. As a general guideline, you should have your carpets professionally deep cleaned every 12 to 18 months. However, for households with high foot traffic, pets, or children, more frequent cleanings, such as quarterly, are recommended. If anyone in your home suffers from severe allergies, cleaning the carpets every two months may be best. Between professional cleanings, vacuuming at least once a week is ideal to lift surface dirt. A good time to schedule a deep cleaning is after a rainy or snowy season to avoid tracking in new mud. For a personalized schedule, consult with a carpet cleaning team, who may offer packages for ongoing visits.

Yes, you can steam clean a suede couch, but avoid using any additional cleaning solution. The hot water should be strong enough to remove any stains. If you find after steam cleaning your suede couch is still showing dirt and debris, a professional furniture cleaner will have a more powerful steam cleaner to do the job.