"I have used Mike's Computer Repair for several years now, and have always been extremely satisfied. Mike is very trustworthy so I never have to worry about turning over "control" of my computer to him. I have called on Mike numerous times when I mess up something on the computer and he quickly takes care of my mistakes and doesn't act like I'm an idiot. I highly recommend using Mike."
With over a decade in IT services and hands-on technical expertise, I offer dependable computer repair and troubleshooting for home and small business. Whether it's diagnostics, virus removal, hardware upgrades, software issues, or performance optimization, I'll get your systems running smoothly again—quickly and at fair rates. I pride myself on clear communication, showing up on time, and getting the job done right. Let me help you with your tech problems.
We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past. He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands. He restored documents and pictures that I thought were hopelessly lost. He also cleaned up and eliminated unnecessary programs. I sat in the comfort of my home, sipping coffee while watching Anthony work his magic. Take my tower to a shop where it will languish for two weeks? No thanks! I will be contacting Anthony for any future computer repairs. "
"Diagnosed and repaired the computer for an elderly client. Simplified the log-in interface. Came to his house. Very responsive and hard working. Quick turnaround. Kaarin"
"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."
"Went great! Works much faster than it did even before I messed it up. I have used Chip before and was very pleased with his work. That is why I didn't hesitate to call him again. He is professional, punctual and very honest. Chip knows his stuff and I would recommend him for all your computer needs."
"Demanded money before scheduling repair person. I had been scammed by another computer company in the past; I paid but no one showed up. It did work out ok with My Computer Works BIG PLUS: Service man's car was i n shop; he walked 0.9 mile from bus stop to my house lugging heavy back pack of equipment!"
"I called Luther on Friday morning while I was at work and set up an appt. for the same day. He came to my place exactly on time. Very punctual. He's also very neat and clean in his appearance and work habits. After signing an agreement on price so everything was clear and showing him my list of problems, he got right to work. Luther checked everything for viruses and then got rid of a lot of things that were making my computer run super slow. Then, after discussion, he uninstalled my antivirus program and installed his preferred program, which was very streamlined and easy to use. I just sits, running, in the background and doesn't interfere with my browsing experience. Luther also, by chance, had some "used" memory that worked with my pc. So he took my (very dusty and dog hairy) unit outside, gave it a good blowout and installed the memory for a very reasonable price. Luther told me my computer still has room for improvement (room available for more memory) but that this should improve things. It did....immensely. Luther more than gave me my money's worth, I have to say and my computer is running like it should. I try to do a lot of my own troubleshooting on my computer, but after this experience I know I'm a rank amateur. I'm really happy with my computer for now and I'll definitely be giving him a call in the future when I'm looking for a computer tech. I'd recommend Firefly Solutions to anyone."
Often a few hours, depending on the complexity of the issue.
When choosing a computer repair technician, check the following to ensure you’re getting a dependable service with a reliable outcome:
Technician expertise
Technician experience
Price structure
Certifications and other qualifications
Positive customer reviews
Guarantees and warranties
Data protection and privacy policies
Mobile or on-site service
Reasonable turnaround time
The cost of a repair depends on several factors, including the severity, complexity, and type of damage. Other key elements are the cost of any necessary replacement parts, hardware, materials, or required software updates. Labor rates and whether emergency service is needed will also influence the final price.
Repairs take 2-6 hours, but extensive frame replacements may extend the timeline.
Slow performance, hardware failure, network connectivity issues, and malware infections often require repair.
The Tripoli, IA homeowners’ guide to computer repairs
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