Get matched with top carpet cleaners in Bellevue, IA

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"We had a furnace failure that produced soot that went throughout the house. Big mess! They were here promptly and did an excellent job! It took 4 days but the house is now spotless!."

"OK - not really what I was expecting. That is my issue, I guess."

"Good and very helpful. Helped with (old) carpet removal even though that wasn’t part of the original request. Will hire them again."

"We just wanted to thank you guys again for the great job you did out here on our basement. It was amazing the amount of work that your crew did in a couple of days. We were dreading all the work that we thought we'd still have to do after your guys left, but to our amazement, your guys did almost everything! We have a floor contractor coming out tomorrow to look at things, and unless he finds things that he says we still need to do, it looks like things will be ready for him to go to work down there as soon as he finishes up his current job. We jokingly asked your guys before they left about coming back here once the floors were done to put everything back inside, and it blew our minds when Caleb said that was part of your service and that the insurance company would pay for that too!!! I had no idea how we were going to be able to do all that ourselves! That is a HUGE relief off of our minds, and our backs definitely thank you again for that! Lord willing, we hope we won't need your company's service again in the future, but if we do we will not hesitate to call your guys, and we will definitely be recommending your company to anyone we hear about that need your services. Thank you all again."