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Steamatic of Dubuque
Acoustic Ceiling Tiles - Install, Carpets or Rugs - Clean at Home, Recovery Service - Water Removal,
About us
Office hours are Monday - Friday: 9:00 a.m. - 4:30 p.m. We are available 24/7 for emergency services such as water and smoke/fire damage. Our telephone will be answered anytime day or night for any emergencies that occur after office hours. We are recommended and work with many of the major insurance companies nationwide.
Business highlights
Emergency services offered
49 years of experience
Services we offer
Boat, Carpet and Upholstery Cleaning Air Duct Cleaning 24 Hour Emergency Fire and Smoke Damage Restoration 24 Hour Emergency Water and Flood Restoration Mold Remediation Oriental and Area Rug Cleaning Attic Insulation Removal Auto, and RV Cleaning Ceramic Tile and Grout Cleaning Stripping/Waxing of VCT Floors Commercial/Industrial Facility Cleaning Odor Control Dehumidification Dryer Exhaust Vent Cleaning Attic Insulation Removal Electronic Restoration Infectious Control Cleaning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 40 reviews
Dave H.
Mar 2022
We had a furnace failure that produced soot that went throughout the house. Big mess! They were here promptly and did an excellent job! It took 4 days but the house is now spotless!.
Lisa R.
Aug 2019
Steamatic was professional, prompt and did an excellent job. They gave a discount and even helped move a few other items for us, which they did not need to do. Getting her carpets cleaned was one thing that was not stressful at all about moving. Thank you!
Brian P.
Nov 2016
Great service and pricing.
Julianne D.
May 2016
unknown
Kathy M.
Aug 2015
.
Kathleen S.
May 2015
Great Job !!!
Carol D.
Oct 2014
They did a very nice job and the person who initially set up the appoinment returned my call right away and was extremely professional.
Response from Steamatic of Dubuque
"Thank you [member name removed] !! Jim"
Dawn M.
Jul 2014
Excellent service thought out from appointment to cleaning day.
Response from Steamatic of Dubuque
"Thanks (member name removed) !! jim"
Lsabel S.
Jun 2014
Excellent service with all remodeling done in our house, carpets were very dirty - dusty. Tom pierce worked very hard and cleaned them so they were mew again. Walkway's were very dirty. Now they are new!
Response from Steamatic of Dubuque
"[removed member name] , Thank you so much for your kind words. jim"
Patti S.
Jun 2014
The air duct cleaning technician arrived on time. He was very pleasant and professional. He did a very good job, we were very pleased with his performance. The carpet cleaner also arrived on time and did a good job of cleaning the carpets. However, our family room and hallway were very dirty, and he had to work very hard to get them clean. It left those two carpets very very wet. Overall, I am very pleased with their service.
Response from Steamatic of Dubuque
"Thank you [Member name removed]. jim"
Donald H.
Jun 2014
unknown
Response from Steamatic of Dubuque
"Thanks (member name removed). jim"
Craig R.
Jun 2014
The service was exceptional.
Response from Steamatic of Dubuque
"Thanks [member name removed] jim"
Delores K.
Jun 2014
Jordan was on time and very nice. Explained what he was doing and did a very nice job overall.
Response from Steamatic of Dubuque
"Thank you [removed member name] !! jim"
Patsy H.
Jun 2014
Actually arrived 15 minutes early. Did an estimate and proceeded to explain the process. Appeared to be conscientious and did a thorough job. (First time I saw corner protectors used to protect walls.)
Chad C.
Jun 2014
very knowledgeable, no pressure, professional
Jill P.
May 2014
unknown
Response from Steamatic of Dubuque
"[Member name removed], the techs have sliders in the trucks to move furniture and are instructed to call the office if they need help moving customer property.In most jobs 1 tech can handle things and we can keep costs down for customers. Thanks for using Steamatic !"
Patricia C.
May 2014
I am not happy with them. The job was all right except they didn’t put the duct sinks back on the right way. They were all right. I would tell you to make sure that they put the vents duct on the right way, which they didn’t do for me. The cleaning was okay. I would grade them more towards the bad one.
Response from Steamatic of Dubuque
"Sorry you are not happy, [Member name removed]. When you called and said your dryer vent was disconnected, we promptly sent a technician to investigate. We did not clean your dryer vent nor did we charge for dryer vent cleaning. Our technician repaired your dryer exhaust at no charge as a courtesy. The air ducts for your furnace are totally separate from your dryer vents. Sincerely, Jim Denman Owner"
Karin S.
May 2014
Technician was on time, extremely professional, and very helpful. Explained the process in advance and while it was happening. Showed me photos of before and after. Can't say enough about the great experience. I recommend them to anyone.
Carpet also cleaned; small area. Job done quickly and efficiently.
Carpet also cleaned; small area. Job done quickly and efficiently.
Response from Steamatic of Dubuque
"Thanks [member name removed]!! jim"
R. S.
May 2014
It was very well done.
Anna D.
Apr 2014
I was very pleased. The representative showed me areas that needed extra work and cleaned them very well. He asked for my approval of stained areas before moving on or finishing up.
Response from Steamatic of Dubuque
"Thanks [member name removed] !! jim"
Kathleen S.
Mar 2014
.
Sarah R.
Mar 2014
Very helpful and responsive, and the price was very reasonable. I was very impressed with the service, particularly when they delivered the rugs - the delivery people offered to move my furniture and lay down the rugs, even though that was not required. The furniture came out great. My only complaint was that some of the area rugs did not come out completely clean, and I think if they had gone over them again, more of the dirt would have been removed. To their credit, however, the rugs were quite dirty to begin with, and were considerably cleaner after they cleaned them.
Response from Steamatic of Dubuque
"[removed member name], we do go over area rugs again at no extra charge if we think we can do better. Thanks for your kind words, jim"
Jeff H.
Jan 2014
Tom: He's an excellent technician. He knows the products to use to get stains and carpets clean - He always does a great job!
Response from Steamatic of Dubuque
"Thank you for taking the time to send in a review to Angie's List. I'll notify Tom regarding your comments."
Suzanne T.
Jan 2014
We had moved the easy to move furniture out before they came, and they moved the heavy stuff, without complaint. They were quick and professional, understanding our stress, helping us anyway and would try help us save on repairs, by not leaving their equipment in our house any longer than needed.
Response from Steamatic of Dubuque
"We appreciate the review [member name removed]. Thank you!"
Marian F.
Nov 2013
Jordan and Tom were both very punctual, and professional. Jordan explained the duct and dryer vent cleaning issues as they pertained to our situation. I was very pleased with the results!
Response from Steamatic of Dubuque
"Thank you for taking time out of your day to review us. We are very happy that you are pleased with your air duct, dryer vent and carpet cleaning!"
Licensing
State Contractor License Requirements
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FAQ
Steamatic of Dubuque is currently rated 4.8 overall out of 5.
Steamatic of Dubuque accepts the following forms of payment: CreditCard
No, Steamatic of Dubuque does not offer free project estimates.
No, Steamatic of Dubuque does not offer eco-friendly accreditations.
No, Steamatic of Dubuque does not offer a senior discount.
Yes, Steamatic of Dubuque offers emergency services.
No, Steamatic of Dubuque does not offer warranties.