Meanwhile, my husband and I are furiously working in the basement to remove the wet carpeting and padding. I am a severe asthmatic and the possibility of mold growing in the basement, as a result of the backed-up sump pump, could be life-threatening for me. So it was critical that the soaked carpeting and padding be removed as soon as possible. Within 60 minutes a ServPro agent from Cedar Rapids returned my call and did his best to try to talk me out of him coming out to the house on a Sunday. He kept saying how it was going to be so expensive and could we possible wait until Monday to avoid extra charges. I declined this service. I was not interested in someone who was not interested in helping me TODAY when I needed it. I called the 1-800 number again and told them what had happened. The man said he would try and find someone else to help us today. Meanwhile, my husband and I were working to remove the soaked carpet and padding from the basement. We were successful in removing all the carpet and padding before another call came from ServPro. Later that afternoon a call came from another ServPro agent that said he and his team was ready to come out within the hour. At this point, we already had all the carpet and padding out of the basement and had windows open and fans blowing everywhere AND the sump pump had been repaired, so we opted to wait until Monday for ServPro to come out. When the ServPro truck arrived we thought our problems were over. Little did we know that our problems were just beginning. The guy who was the leader of the group got out of his truck and asked my husband two questions: 1. did we have insurance and 2. what were the limits on this insurance. We now know that we should have told ServPro to leave our house. They took this information and then systematically worked to ensure a mitigation bill of close to 1/2 of our insurance coverage! Over the course of the next week, we were berated and verbally abused by the 'team lead' of this group. Behind his back, other workers would tell us negative things about him and would tell us to call the office manager and talk to her about how poorly we were being treated. We did this on several occasions...the woman NEVER returned one call. She was either always in a meeting or was not at work at that time. Industrial sized fans and dehumidifiers were turned on in an effort to dry out the basement. We would told that the basement was 'as wet as it could get.' Yet, we were also told that on Tuesday, July 2, the moisture numbers were beginning to drop. On Thursday, July 4, when a different technician came out, he informed us that the moisture levels were still very close to the original levels when all the drying equipment was first brought in. He said that we would need to have the dry-wall cut out up to 2 1/2 feet from the floor. During the week, we found several instances when all the equipment was not even turned on or plugged in...yet we were being charged for the rental and use of this equipment. We kept meticulous notes and tried to complain, but the office manager would never returned our call. There was another guy who was the 'Project Manager'. We spoke to him many times on the phone. He never once did what he said he would do. He would repeatedly tell us that he was going to get us an estimate of the charges the next day; the estimate would not come and he would tell us (in phone calls) that he was almost finished and would get the estimate to us that day or the next. When we talked to him on Thursday, July 4th and confronted the Project Manager with the news that the drywall was not, in fact, drying out, he said he was not going to charge us for all of the days of drying and he was also going to take another deduction from the final bill because of the poor customer service from the lead technician. The Project Manager told our insurance adjuster the same thing. Our insurance adjuster said that the industry standard is if the numbers aren't falling dramatically by the second day, you pull the fans and cut out the wet drywall. This action would have reduced our final bill by thousands of dollars. We did not receive the estimate until over 10 days AFTER all the equipment was removed. And then the final bill came within 48 hours of receiving the estimate. We wrote and disputed the charges, explaining what we thought we owed. We received NO response from the company other than another phone call from the Project Manager, who did nothing but lie repeatedly to us, and a notice to sue if we didn't pay the bill within a specified amount of time. We have perfect credit and did not want this to affect our credit, so we paid the bill. We are now investigating other options with the Iowa Attorney General Office for fraud and the Better Business Bureau for poor business practices. This company's slogan is "Like It Never Happened". I wish this were true. When they left my house, I had 2 1/2 feel of wall missing from two rooms in the basement, baseboards and wall trim and doors strewn all over the basement. It was a total mess. This was an incredibly stressful time for us. We were dismayed by the continuing unprofessional behavior of the ServPro employees. They left surveys for us to fill out and when we did and they didn't like the answers we gave, the surveys were given back to us with instructions that we hadn't filled them out correctly and to do it again! The Lead Technician had a flare for acting superior to everyone and making condescending negative comments about his workers and our home. Tempers often flared when he was around and for this I am sorry, but the guy was just so annoying. He was not the least bit helpful. He would say that he had called to give us an update, when he, in fact, had not. Our only phones are cell phones and we have accurate logs of incoming/outgoing and missed calls. In short, the entire experience was stressful and dissatisfying. The work they performed was substandard. The employees, with the exception of the guy who came out on the holiday, July 4th, were difficult to work with, didn't follow through on what they said they would do, and worked to increase their bill, rather than mitigate our water damage. My advice to anyone wanting to use a Water Damage Mitigation Service is to run as fast as you can from these guys. You will regret the day you called them! We certainly do!
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Concrete Finishing reviews from real Angi homeowners in Atkins, IA
I had a wonderful experience with MidAmerica Basement Systems & highly recommend them if your having any waterproofing needs. My project: I purchased my home 3.5 years ago & it started getting water in the basement last year after the outside drainage & tiling system put in my previous owners...
Semi competent unbelievably unreliable and totally inconsiderate of your time I contracted them to do waterproofing in my basement and install an egress window. The waterproofing was done in June and it did great keeping up with the +10" of rainfall we got a few weeks ago, so for that I am...
Sue J.
1.0
12/2013
Our basement flooded on Sunday, 6/30/13. We called our insurance agent and he urged us to call ServPro and gave us an 800 number to call for assistance. I called the number and asked exactly what services could be provided, how much it would cost, and how much money we would be expected to...
Kathy L.
5.0
10/2013
We have a home with a lot of windows and Ben scheduled the entire day to clean them. He arrived promptly at 8:00 a.m and finished about 4:00. I was very impressed that he brought a pair of house shoes to wear while working inside. Ben did a fabulous job and was very quiet and tidy as he...
Dawn L.
5.0
10/2013
Excellent...from start to finish! Everyone was very professional, everything was done in one day and clean up was awesome! Thanks Ed for having such a great crew!
Larry H.
5.0
07/2013
Very well. Easy to work with. Finished in less than one week. Cleaned up very well every day after themselves. Very professional job.
Regina H.
5.0
11/2012
Wow! By far one of the most professional painters we have EVER dealt with. We live out of state and everything was done long distance and Andy and his team did wonderful. The drywall patching looks amazing and the painting is perfect. They finished ahead of schedule and left everything...
Hunt Construction Co, Inc., is your local concrete specialist. Owner and operator Kenny Hunt has over 15 years of concrete experience. Whether you are looking for a new concrete slab for your patio or driveway or whether you are just looking to make your existing concrete look better, look no further. Call us today!
"Worked quickly and competently."
Mike B on February 2021
Hunt Construction Co, Inc., is your local concrete specialist. Owner and operator Kenny Hunt has over 15 years of concrete experience. Whether you are looking for a new concrete slab for your patio or driveway or whether you are just looking to make your existing concrete look better, look no further. Call us today!
Welcome to Q&M LLC, your trusted source for top-quality home services in Cedar Rapids, Iowa, and the surrounding areas. With over 4 years of experience, we are a proud family-owned business dedicated to exceptional customer service and superior results. We specialize in all types of concrete work, including driveways, patios, and sidewalks. Our team takes the time to understand your needs, ensuring your vision becomes a reality. What sets us apart is our competitive pricing and commitment to clear communication. We also have fluent Spanish speakers on our team to better serve our Spanish-speaking customers.
"Reliable and on time with quality work I would highly recommend them"
Michael Z on July 2025
Welcome to Q&M LLC, your trusted source for top-quality home services in Cedar Rapids, Iowa, and the surrounding areas. With over 4 years of experience, we are a proud family-owned business dedicated to exceptional customer service and superior results. We specialize in all types of concrete work, including driveways, patios, and sidewalks. Our team takes the time to understand your needs, ensuring your vision becomes a reality. What sets us apart is our competitive pricing and commitment to clear communication. We also have fluent Spanish speakers on our team to better serve our Spanish-speaking customers.
"Reliable and on time with quality work I would highly recommend them"
Here at Geode Contracting, our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion we work with you until the job is done. With over 20 years of experience, we are known for our prompt service and superior attention to detail. Our commitment to quality is evident from the beginning to the completion of your home improvement project. We are here to serve you with the knowledge and quality you deserve and expect. Call our reputable business today - you'll be pleased you did. Thank you!
"This company was great to do business with. Al is the owner of the company. His people knew exactly what to do and when to do it and a huge driveway and parking pad came out perfect. Their bid was Fair to both me and the company. They did an excellent job on preparing the site and pouring the concrete. What everybody fears the most when they hire someone to work at their home is the people that are working there trustworthy? Are they going to be trips in and out of the house to use the bathroom? Al's people were wonderful. They did not make a mess outside leaving cans and bottles laying around all trash was picked up each day. They left everything all nice and clean and smoothed out some rough spots where the skid loader was at and where there was extra concrete dumped. I was really impressed with these people. I highly recommend them."
James P on October 2023
Here at Geode Contracting, our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion we work with you until the job is done. With over 20 years of experience, we are known for our prompt service and superior attention to detail. Our commitment to quality is evident from the beginning to the completion of your home improvement project. We are here to serve you with the knowledge and quality you deserve and expect. Call our reputable business today - you'll be pleased you did. Thank you!
"This company was great to do business with. Al is the owner of the company. His people knew exactly what to do and when to do it and a huge driveway and parking pad came out perfect. Their bid was Fair to both me and the company. They did an excellent job on preparing the site and pouring the concrete. What everybody fears the most when they hire someone to work at their home is the people that are working there trustworthy? Are they going to be trips in and out of the house to use the bathroom? Al's people were wonderful. They did not make a mess outside leaving cans and bottles laying around all trash was picked up each day. They left everything all nice and clean and smoothed out some rough spots where the skid loader was at and where there was extra concrete dumped. I was really impressed with these people. I highly recommend them."
At Martinez All Construction, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
" I explained what I wanted for a fence and gate. I received exactly what I asked for. It is beautiful.. The crew and the project were a fun experience. They worked hard and cleaned up after them selves. I will be having them back for some upcoming projects I have planned. I do recommend them. Thanks guys for the Great work."
Lori O on October 2025
At Martinez All Construction, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
" I explained what I wanted for a fence and gate. I received exactly what I asked for. It is beautiful.. The crew and the project were a fun experience. They worked hard and cleaned up after them selves. I will be having them back for some upcoming projects I have planned. I do recommend them. Thanks guys for the Great work."
We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!
"He is a newer contractor. He never came when promised so we waited. He skipped a day after promising to be there. He asked for more money after giving us a written quote, the fence was crooked but it passed inspection, and made lots of miscuts. I think he will get better after he is in business for a few years."
Dwayne W on June 2024
We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!
"He is a newer contractor. He never came when promised so we waited. He skipped a day after promising to be there. He asked for more money after giving us a written quote, the fence was crooked but it passed inspection, and made lots of miscuts. I think he will get better after he is in business for a few years."
All your Land/Yard work needs in one spot. * Skid loader work * Tree Trimming & Removal * Mulch/ Rock beds * Grading * Seeding * Retaining walls * Concrete * General Construction
All your Land/Yard work needs in one spot. * Skid loader work * Tree Trimming & Removal * Mulch/ Rock beds * Grading * Seeding * Retaining walls * Concrete * General Construction
Masonry building interior and exterior walls for commercial and residential buildings. We work hard to provide our services and aim to meet our customers needs and wants we have worked for different companies working in different sectors public and private from restorations to new builds.
Masonry building interior and exterior walls for commercial and residential buildings. We work hard to provide our services and aim to meet our customers needs and wants we have worked for different companies working in different sectors public and private from restorations to new builds.
The company provides various exterior contracting solutions to meet the needs of every customer. We specialize in decks, porches, fences, outside fireplaces, brick lain walkways, septic tanks, residential utility service repair, environmental remediation, hazmat clean up and much more!
The company provides various exterior contracting solutions to meet the needs of every customer. We specialize in decks, porches, fences, outside fireplaces, brick lain walkways, septic tanks, residential utility service repair, environmental remediation, hazmat clean up and much more!
Exceptional Edge is the premier landscaping and snow removal service provider based in Sigourney, IA. We have been serving the Keokuk County area since 2017, offering a wide range of services including landscaping, land clearing, tree removal, carpentry, power washing, and more. What sets Exceptional Edge apart from other service providers is our high-reach services for gutters, trees, and roofs. We are ready to handle even the most challenging tasks with ease and efficiency. If you're looking for a reliable and professional landscaping and snow removal service, look no further than Exceptional Edge. Contact us today to learn more about our services!
"The Exceptional Edge technicians were very professional and meticulous how maneuvered around to trim my shade tree. I was very impressed how they removed the stump and all the tree limbs without tearing up my yard. Their service was excellent and they have the latest equipment technology."
Ray H on November 2023
Exceptional Edge is the premier landscaping and snow removal service provider based in Sigourney, IA. We have been serving the Keokuk County area since 2017, offering a wide range of services including landscaping, land clearing, tree removal, carpentry, power washing, and more. What sets Exceptional Edge apart from other service providers is our high-reach services for gutters, trees, and roofs. We are ready to handle even the most challenging tasks with ease and efficiency. If you're looking for a reliable and professional landscaping and snow removal service, look no further than Exceptional Edge. Contact us today to learn more about our services!
"The Exceptional Edge technicians were very professional and meticulous how maneuvered around to trim my shade tree. I was very impressed how they removed the stump and all the tree limbs without tearing up my yard. Their service was excellent and they have the latest equipment technology."
The prevention steps are essentially the same, no matter the patio material. Keep the surface clean and maintained. Ensure there's no debris buildup, and cover the whole thing in a quality sealant. If it's the start of a season or it's been a while since you've cleaned the area, use a pressure washer.
Stamped concrete is durable, low-maintenance, and offers customizable designs that mimic stone or brick.
One advantage of selecting a resin bound driveway over concrete or asphalt is that homeowners have a variety of colors to choose from. Manufacturers customize aggregate materials, so customers can choose browns, golds, greens, blues, reds, and blacks. Some manufacturers also offer metallic shades.
Concrete discoloration is when some or all of the concrete has a different color than its intended shade. It could be dirty, stained, or have issues from installation, such as improper curing or inconsistent finishing. You can fix concrete discoloration in various ways, such as cleaning the surface, painting it, or resurfacing it. To prevent concrete discoloration, hire a pro who has experience with your type of project, whether it’s a garage floor, patio, or porch.
Finishing off a concrete sealing project with a layer of food-safe lacquer ensures the surface is safe for food prep. Follow the product instructions properly and ensure you let the lacquer cure appropriately before using the countertops for food preparation.
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The Atkins, IA homeowners’ guide to concrete finishing services
From average costs to expert advice, get all the answers you need to get your job done.
Concrete is a durable material but needs maintenance every few years. Use this concrete resurfacing cost guide to get an idea of ongoing maintenance costs.
Looking to spruce up your home’s exterior and add some value? Use this concrete walkway cost guide to see what it will cost to install new concrete paths.
Pervious concrete can solve drainage issues and provide environmental benefits. Learn more about pervious concrete to decide if it’s right for your home.