Get matched with top residential design pros in Suwanee, GA

"Everything I hoped for! I will be calling them back to put my glass windows in!"

"PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."

"I cannot say enough about Chuck Miller. He exceeded our expectations. He was efficient, reliable, professional and above all his work was amazing. He transformed our dingy unfinished basement into a beautiful apartment for my in-laws. He was able to add a living room, kitchen, bedroom, bathroom, office space and storage closet. He was always upfront with us and let us know everything that was going to happen and what day it would be done. All of his workers were kind, knowledgeable and cleaned up after they were finished. The entire process was easy and as stress free as possible. Even when there were a few bumps in the road due to pre-existing issues in our basement, Chuck explained in detail what the issue was and how they could fix it. We had total confidence and trust in his ability. And we never regretted choosing him as our contractor. Chuck has a way of making us feel at ease and creating an easy-going work relationship. I would most definitely recommend him to others."

"Excellent work. Very professional employees"

"Pablo is the best contractor I have ever hired in my life (age 67). He gave reasonable estimates in a extremely professional way. His subcontractors to do the tiling and excavation did perfect work done expeditiously. They were no nonsense but very friendly and were frankly, a joy to have around the house. My bathroom belongs in a design magazine. In the lifetime I have left, I will hire Pablo and Simplicity Construction for any construction job for everything this house needs. He is also a terrific guy. On time, within budget, beautiful work, friendly and dependable work. What else is left?"

"Cres builders did a great job finishing our basement and I highly recommend them. Mirko was very detailed when figuring out the best options for our basement and the cost estimate was spot on. The quality of the work was excellent and Mirko was always available when we had questions or wanted to make changes."

"My first interaction started kind of with suspicion, but I relied on good ratings on this site and other sites. Now after the house is complete I should have looked around how to spend over 700 k. They hired subcontractors from the very cheapest spectrum but billed me as if they hired the most expensive specialists. I had overages in most categories without any proof. The builder trend communication they use is confusing, slow and serves the builders interest only, they can edit it anytime too. So if you get quotes from Southernwood do not be happy, the price at closing would magically increase by many many thousands. My basement is already cracked as well as my driveway and I did not even move in yet. I have no water pressure despite spending over 20 grand on upgrading the well and having 70+ psi at well with 3hp motor and 100gallon per min supply. Blame game is ongoing. Too many flies in the ointment. I am sharing for you to make a more informed decision I wish I had. My next step with them will most likely be BBB, then complaint with the Consumer Protection then litigating. I am ready to spend another 15 grand on a lawyer."

"Very into detail, finished work amazing!"