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Approved Pro
Approved Pro

Ace Roof & Construction

Deck and Porch Service, Siding Service, Exterior Painting,

About us

We are local construction company specialize in roofing and general construction; siding, painting, design, build and remodel. You can contact us with any construction questions you may have. We will respond with honesty and most sincere way. Thank you

Business highlights

Emergency services offered
27 years of experience

Services we offer

Roofing, Siding, Gutter, Painting, Remodeling, Kitchen Renovation, General Construction

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Check
Reviews
4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%

Filter reviews by service

Showing 1-20 of 20 reviews
Jill S.
Sep 2024
1.0
General Remodeling
$6,000
PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand.
Response from Ace Roof & Construction
"She was crying and begged me to install the laminate floor for half the price because I am also doing her water damage claim work & she is a teacher and single mom with a lot of expenses. I agreed to help her without any deposit and believing that she really needs my help and I want to help. After the guys almost done (not completed) with removal & installation process, she stopped guys from finishing up the work. She claimed that there is a old light that is flickering & blamed guys created that because while they are working, they used outlets. She even accused guys removed water heater without asking her for a permission. Why would anyone move the water heater? She stated there is a real danger to the house and her family. It sounds like she was concerned that house [Member Information Removed] be on fire due to a flickering light issue. I told her I [Member Information Removed] try to look into it on Monday and she asked me not to send guys to finish up the work. As of today, I have not got back to her house to finish up the floor or insurance claim work. Then she was trying to force me to sign an agreement to be responsible for the uneven floor and much more. I refused to sign the paper and she is writing this derogatory review to force me to sign. Also I have not received a penny from her the floor work. If I sign what she wants me to sign, I know she [Member Information Removed] wants much more and try to force me to do just that. "Lack of Communication?" I have never used these much texts with homeowner in my construction life. The communication was always there. She only wants hear what she wants to hear. If she has her way, there [Member Information Removed] not be any company in this business. When you do this type of work, you run into people who [Member Information Removed] not be happy no matter how hard you try. I guess I just met one. However, I have hundreds of other people who sincerely appreciates and value my service. Thank you for reading my responding letter."

Simona A.
Aug 2024
5.0
Bathtub Restoration
Yes, I recommend this pro
$8,000
Mark truly made our dreams come true! He was the most fair and reasonable quote, he took time to plan with us on time design and fixtures and he checked in himself to make sure work was getting done properly. We had an amazing experience remodeling our shower!

Joseph A.
Jul 2024
5.0
Deck and Porch Service
Yes, I recommend this pro
If I could give ten stars, I would. Ace completely rebuilt our old and rotting front deck and the results were everything we wanted and more. The work crews completely rebuilt the deck in 3 days and everyone has complimented the work done with glowing praise. Even my most discerning friends love the work. Ace was extremely professional and the price quoted was very reasonable considering the cost of materials and amount of work involved. The crews were friendly, hard-working, and cleaned up the job site beautifully. We will be using them for additional projects going forward.
Response from Ace Roof & Construction
"Thank you so much for a great review. Such a great review will motivate us to do a better job. Thank you"

Tina W.
Dec 2022
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
$18,000
From beginning to end, Mark and his crew did a fantastic job. Mark was available from the estimate process through to completion. Every phone call was responded to in a timely manner. I needed major work done and Mark assured me that they would do their best to get the job done as quickly as possible. His crew worked diligently! They were all very nice and professional. Initally the job was going to take 2-3 weeks, but the men worked to get the job done early and they were 100% done with enough time for me to get the house cleaned up for Christmas. The team went above and beyond.

Gerri B.
Jul 2022
5.0
Deck and Porch Service, General Remodeling + 1 more
Yes, I recommend this pro
We have used Ace for several jobs over the years: Deck rebuild, ceiling repair and most recently, interior painting. They do outstanding work in a timely professional manner. Mark responds quickly to any questions or concerns. The crew really hustle and will finish your job with no cutting corners, on time, and make minimal mess and clean up after themselves. Each job they've done we've been thrilled with the results. I would not consider anyone else for any of the type of work they do. You will not be disappointed!

Nancy F.
May 2022
5.0
Deck and Porch Service
Yes, I recommend this pro
Great. They went above and beyond. I will definitely use again
Response from Ace Roof & Construction
"Thank you so much for your review."

Olin A.
Apr 2022
5.0
Siding Service
Yes, I recommend this pro
Extremely happy with the outcome. Detailed and professional work dobe.

Char C.
Sep 2021
5.0
Deck and Porch Service
Yes, I recommend this pro
My custom deck went well.

Steven B.
Aug 2021
5.0
Deck and Porch Service, Siding Service
Yes, I recommend this pro
Great. Mark Lim was knowledgeable, courteous, professional and fulfilled all of his promises and my expectations. His men were task oriented and worked very well as a team. They were prompt, efficient, thorough in their work and I would hire Ace again without hesitation, should the need arise.

Mike D.
Jul 2021
5.0
Siding Service, Exterior Painting
Yes, I recommend this pro
$7,000
Everybody from Ace Roof & Construction was awesome to work with. Owner Mark came out to give us an estimate, understood that some siding issues were called out by our lender as needing to be corrected before we could close on our house refinance, gave us a fair quote and - since time was of the essence - had the crew out to work on it very quickly. The crew was awesome. They did GREAT work - despite having to work through, and scheduling around, some heavy downpours. Once the rain cleared up a bit, they jumped on the caulking and painting of the new siding and it looks GREAT! Kudos to everybody at Ace! They kept us on-track for our house refinance timeline! Would do business with them again in a FLASH...! 5 stars all the way! Thanks Ace Roof & Construction!

Ivan K.
Jun 2021
5.0
Deck and Porch Service
Yes, I recommend this pro
$12,700
Great experience working with the Ace team. Mark designed and constructed a new deck for my house. The project turned out even better than expected. Mark keep me informed and came up with solutions to make sure I had a great deck in the end. I thought the pricing was fair and I got a quality constructed deck. I would highly recommend Ace Roof & Construction.

Robert L.
Apr 2021
5.0
Deck and Porch Service
Yes, I recommend this pro
Great! As a engineering / construction manager (nuclear and pharmaceutical) , the quality of work performed was outstanding. The crew was very professional and talented. It was a pleasure in working with Mark. I highly recommend them!

Quincy J.
Mar 2021
5.0
Siding Service, Exterior Painting
Yes, I recommend this pro
$6,000
I was very pleased with the outcome of the work of Ace Roof and Construction. Mark and his team and deliver professional solutions to your problems. They completed the work I needed in a timely manner, explained why certain things needed to be done, made recommendations for others issues, cleaned up daily and showed respect for my property. I wouldn't hesitate to hire them again for future repairs or projects.

Diane T.
Dec 2020
5.0
Deck and Porch Service
Yes, I recommend this pro
Mark is excellent. When I first met him he was very courteous, wore a mark and stood 6ft apart. He was extremely personable and friendly. I told him what I wanted and his team built it. He oversaw everything and fixed anything that I didnt like and if he saw anything that needed to be fixed. He gave me a high quality shed with shed foundation and decently priced too. I am very impressed with his work and was ecstatic at the end when it was completed. I definitely would hire him for other projects. You cant go wrong with Mark.

Geraldine K.
Oct 2020
5.0
Deck and Porch Service, Sunroom and Patio Service
Yes, I recommend this pro
$20,000
I love the screened porch built for me by Mark Lim and his crew at Ace Roofing and Construction. Mark is easy to work with, pays attention to details. Kept me informed as work progressed The porch is beautiful and I will hire Mark again when I have another project.

Gay S.
Mar 2020
5.0
Deck and Porch Service
Yes, I recommend this pro
$800
I was very impressed by Mr. Lim and his team! We chose Ace Roofing & Construction because they had the innovative solution to our deck problems, way different than the other proposal. The finished job looks fabulous and my husband and I are so pleased!

Adam S.
Feb 2020
5.0
Roofing
Yes, I recommend this pro
I'm surprisingly happy with Ace Roof and Construction. I cannot complaint about anything, they were timely, right and I would highly recommend them to other people for the rest of my life.

Richard E.
Feb 2020
5.0
Deck and Porch Service, Roofing
Yes, I recommend this pro
$15,000
Beyond expectations

Barbara D.
Feb 2020
5.0
Roofing
Yes, I recommend this pro
He did a good work. he was great, responsive and professional. The price was negotiated with our insurance company.

Bryan C.
Jan 2020
5.0
Deck and Porch Service
Yes, I recommend this pro
$1,600
This is my review of my experience with Mark Lim of Ace Roof & Construction. Mark arrived for a estimate on my older deck, he made suggestions, took notes and asked exactly what was needed for project. Mark is very personal, easy to talk with. I received my estimate which was very well organized with exactly what we talked about. I had three other contractors, also from Angies list. Two of the guys did not even get back with a estimate. Marks price was in range of other two contractors price. Mark arrived on time with 3 workers and efficiently removed rotted decking boards and railing. I had a section of my deck over a hill and deck had sunk in spots. The repair was more than Mark had expected, and had to do additional work and apply extra support and extra bags of concrete to stablize ground. Mark did extra work without complaints and in fact he canceled a meeting to stay on site to supervise work. This extra work cost Marks crew another couple of hours and he never complained, only told me he did not anticipate extra work. My best praise of Mark Lim is he replaced old wood with new from a section of steps that we never disscussed or paid for. When i asked Mark why he replace wood on steps he said he could not leave them in condition they were in and he replaced steps cause it was right thing to do. This is a rare character today! Overall Mark did a excellent job on my deck. and I highly recommend him.

Licensing

Bonded

Insured

Licensed*

Trade License Number

2019198462

Trade License Locale

Georgia

Trade License Authority

Roof, Construction

Trade License Expiration

03/31/2020

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ace Roof & Construction is currently rated 4.8 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Ace Roof & Construction accepts the following forms of payment: Check

Yes, Ace Roof & Construction offers free project estimates.

Yes, Ace Roof & Construction offers eco-friendly accreditations.

Yes, Ace Roof & Construction offers a 5% senior discount.

Yes, Ace Roof & Construction offers emergency services.

Yes, Ace Roof & Construction offers warranties.

Ace Roof & Construction offers the following services: Roofing, Siding, Gutter, Painting, Remodeling, Kitchen Renovation, General Construction