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Avatar for Award Roofing Co

Award Roofing Co

4.98(
194
)

Award Roofing Co

4.98(
194
)
Customers say: Super punctual
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

Award Roofing Company was started to fill a need in the Atlanta area for a truly professional, high quality residential service. In May of 1965, we installed our first roof in Atlanta and issued an unconditional 20 year labor and material guarantee on that job. Since that time, we have installed over 10,000 roofs in the Atlanta area and provide a 15 year labor guarantee. Award Roofing Company employs installation techniques that exceed every shingle manufacturer’s requirements. In fact, our installation specifications set the standards by which all other roofers are compared. No other roofer will match our standards. We guarantee that. Every job in is supervised by a Project Manager who inspects every aspect of the work as it is being done to protect our company and its reputation as well as the homeowner’s investment. Call now for your FREE estimate!

"Professional, fast, and repaired the right way. Great service!"

Marcus S on February 2024

Award Roofing Company was started to fill a need in the Atlanta area for a truly professional, high quality residential service. In May of 1965, we installed our first roof in Atlanta and issued an unconditional 20 year labor and material guarantee on that job. Since that time, we have installed over 10,000 roofs in the Atlanta area and provide a 15 year labor guarantee. Award Roofing Company employs installation techniques that exceed every shingle manufacturer’s requirements. In fact, our installation specifications set the standards by which all other roofers are compared. No other roofer will match our standards. We guarantee that. Every job in is supervised by a Project Manager who inspects every aspect of the work as it is being done to protect our company and its reputation as well as the homeowner’s investment. Call now for your FREE estimate!

"Professional, fast, and repaired the right way. Great service!"

Marcus S on February 2024


Avatar for PK Masonry

PK Masonry

4.99(
68
)

PK Masonry

4.99(
68
)
Customers say: True professional
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Turn-key projects available. All phases of construction. Established in 1985 on Cape Cod, MA. Creating custom brick chimneys, steps, walkways etc. New construction or repairs of any kind or size for brick, block, stone, tile or concrete. Call us for your custom construction needs and deal directly with the owner.

"Pete Duda great job. He removed a large wood stove and large platform of brick it was sitting on. He installed an electric fireplace insert. He was very considerate in covering furniture and cleaning up all debris. I am enjoying my new fireplace. I highly recommend Pete . He is a professional and a true craftsman."

Dee W on November 2021

Turn-key projects available. All phases of construction. Established in 1985 on Cape Cod, MA. Creating custom brick chimneys, steps, walkways etc. New construction or repairs of any kind or size for brick, block, stone, tile or concrete. Call us for your custom construction needs and deal directly with the owner.

"Pete Duda great job. He removed a large wood stove and large platform of brick it was sitting on. He installed an electric fireplace insert. He was very considerate in covering furniture and cleaning up all debris. I am enjoying my new fireplace. I highly recommend Pete . He is a professional and a true craftsman."

Dee W on November 2021


Avatar for Braswell Construction Group Inc

Braswell Construction Group Inc

4.81(
99
)

Braswell Construction Group Inc

4.81(
99
)
Customers say: True professional
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Braswell Construction Group strives to achieve the highest quality and reliable services in order to surpass all expectations. Your property is a lifetime investment and one of your most precious asset, this is why we value each and every customer's desire to have a qualified professional working on the premises of your property. The best way to earn our reputation has been by word of mouth and we are proud to offer superior attention to each individual client in order to gain and keep your respect. As Owens Corning Platinum Preferred Contractor we hold an elite status amongst roofing contractors and have also come to be know as Atlanta's premier cedar roofing specialist. BCG is also recognized as the preferred/certified installers for Brava Roof Tile, DaVinci Roofscapes and CertainTeed Matterhorn synthetic roofing systems.

"Hail damage occurred in March of this year and I contacted Braswell Construction as well as 2 other local roofing companies. Chris Gaugler contacted me asap and came out to the house. The other two roofing companies I never heard back. Braswell Construction contacted my insurance company and worked out all the details. A week later I had a brand new roof with gorgeous colored shingles. Everyone in the neighborhood stopped by and literally knocked on the door to inquire. Chris Gaugler was onsite and available for questions anytime to the very end. The crew only took one day to do the house, extended 4 car garage and well house. Photos attached and it really makes a difference."

Cheryl M on August 2020

Braswell Construction Group strives to achieve the highest quality and reliable services in order to surpass all expectations. Your property is a lifetime investment and one of your most precious asset, this is why we value each and every customer's desire to have a qualified professional working on the premises of your property. The best way to earn our reputation has been by word of mouth and we are proud to offer superior attention to each individual client in order to gain and keep your respect. As Owens Corning Platinum Preferred Contractor we hold an elite status amongst roofing contractors and have also come to be know as Atlanta's premier cedar roofing specialist. BCG is also recognized as the preferred/certified installers for Brava Roof Tile, DaVinci Roofscapes and CertainTeed Matterhorn synthetic roofing systems.

"Hail damage occurred in March of this year and I contacted Braswell Construction as well as 2 other local roofing companies. Chris Gaugler contacted me asap and came out to the house. The other two roofing companies I never heard back. Braswell Construction contacted my insurance company and worked out all the details. A week later I had a brand new roof with gorgeous colored shingles. Everyone in the neighborhood stopped by and literally knocked on the door to inquire. Chris Gaugler was onsite and available for questions anytime to the very end. The crew only took one day to do the house, extended 4 car garage and well house. Photos attached and it really makes a difference."

Cheryl M on August 2020


Avatar for Focus Pest Management

Focus Pest Management

5.00(
15
)

Focus Pest Management

5.00(
15
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Focus Pest Management is a new Pest Control Company to the North Georgia, Metro Atlanta Area. Our Company Logo has been registered with US Trademark & Patent office, so rest assure, we are here for the long road. John Kauffmann is the owner/operator of Focus Pest Management (FPM Services) He has been in the Pest Control Industry since 1991. Pest Control is his passion for more than 20 years. John currently holds Certifications in Structural Pest Control w/ GA. Dept. of Agriculture & FL. Dept. of Agriculture; Lawn & Ornamental Horticulture w/ GA. Dept. Of Agriculture; Nuisance Wildlife Removal w/ GA. Dept. of Natural Resources. Focus Pest Management was created not only to provide Pest Control Services but, to provide multiple services to their clients so they could use one company to take care of multiple service needs. Our company accepts all major credit cards such as Mastercard, Visa, Discover, American Express. *We honor our Active Military & 1st Responders by offering 20% OFF any service. *Our Seniors 55 and above receive 10% OFF any service. *We also offer 4 month 0% financing. Our Household Pest Control Service uses Botanical Insecticides on the interior of the structure to provide the safest means of control. Insects such as: Ants, Roaches, Spiders, Pantry Pest, Scorpions, Fleas, Ticks, Wasp, Honey Bees, Yellow Jackets, Carpenter Bees, Carpenter Ants are part of our Household Pest Control Program. Our Lawn & Shrub Care Service takes care of Fertilization, Lime (Soil Ph), Aeration, Overseeding, Disease, Weed Control, Insect Control for Billbugs, Lace Bugs, Mealy Bugs, Scale, Aphids, Imported Fire Ants, Fleas, Ticks, Mosquitos etc. Our Animal/Wildlife Removal Service provides Humane Trapping for animals such as: Beaver, Fox, Gray Squirrels, Flying Squirrels, Rats, Rodents, Mice, Raccoons, Opossum, Skunk, Moles, Voles, Chipmunks, Birds, Turtles etc. Animal Exclusions/Repairs are provided for animals such as: Bats, Birds, Deer, Snakes, Lizards etc. All Repairs/Exclusions are backed with a 1-3 year warranty w/ renewal options. Focus Pest Management is Licensed; Insured & Bonded. We are a member of GPCA, GWCOA. Our company slogan is "Customer Service is our Focus" We stand behind that slogan by offering services that we hope will exceed our customers expectations. 24 Hour Emergency Service Available. Additional Service Area: Habersham, Hall, Lumpkin, Pickens, Rabun, Stephens, Towns, Union, White & Whitefield Counties

Focus Pest Management is a new Pest Control Company to the North Georgia, Metro Atlanta Area. Our Company Logo has been registered with US Trademark & Patent office, so rest assure, we are here for the long road. John Kauffmann is the owner/operator of Focus Pest Management (FPM Services) He has been in the Pest Control Industry since 1991. Pest Control is his passion for more than 20 years. John currently holds Certifications in Structural Pest Control w/ GA. Dept. of Agriculture & FL. Dept. of Agriculture; Lawn & Ornamental Horticulture w/ GA. Dept. Of Agriculture; Nuisance Wildlife Removal w/ GA. Dept. of Natural Resources. Focus Pest Management was created not only to provide Pest Control Services but, to provide multiple services to their clients so they could use one company to take care of multiple service needs. Our company accepts all major credit cards such as Mastercard, Visa, Discover, American Express. *We honor our Active Military & 1st Responders by offering 20% OFF any service. *Our Seniors 55 and above receive 10% OFF any service. *We also offer 4 month 0% financing. Our Household Pest Control Service uses Botanical Insecticides on the interior of the structure to provide the safest means of control. Insects such as: Ants, Roaches, Spiders, Pantry Pest, Scorpions, Fleas, Ticks, Wasp, Honey Bees, Yellow Jackets, Carpenter Bees, Carpenter Ants are part of our Household Pest Control Program. Our Lawn & Shrub Care Service takes care of Fertilization, Lime (Soil Ph), Aeration, Overseeding, Disease, Weed Control, Insect Control for Billbugs, Lace Bugs, Mealy Bugs, Scale, Aphids, Imported Fire Ants, Fleas, Ticks, Mosquitos etc. Our Animal/Wildlife Removal Service provides Humane Trapping for animals such as: Beaver, Fox, Gray Squirrels, Flying Squirrels, Rats, Rodents, Mice, Raccoons, Opossum, Skunk, Moles, Voles, Chipmunks, Birds, Turtles etc. Animal Exclusions/Repairs are provided for animals such as: Bats, Birds, Deer, Snakes, Lizards etc. All Repairs/Exclusions are backed with a 1-3 year warranty w/ renewal options. Focus Pest Management is Licensed; Insured & Bonded. We are a member of GPCA, GWCOA. Our company slogan is "Customer Service is our Focus" We stand behind that slogan by offering services that we hope will exceed our customers expectations. 24 Hour Emergency Service Available. Additional Service Area: Habersham, Hall, Lumpkin, Pickens, Rabun, Stephens, Towns, Union, White & Whitefield Counties


Avatar for Holy Smokes Chimney Service

Holy Smokes Chimney Service

4.83(
30
)

Holy Smokes Chimney Service

4.83(
30
)
Customers say: Quick response
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

We are a full-service, white-glove chimney company with over 14 years of experience. We are dedicated to quality work, honest and affordable pricing, and mindful customer service. Customer satisfaction is very important to us. In an ever-changing world it is our mission to be a company built on consistent service and dedication to our values. ?Integrity ?Honesty ?Leadership ?Creativity ?Accountability ?Attention to detail ?Communication We would love to be your top choice for all of your chimney needs!

"We found what was needed to fix the chimney we were not able to afford it. But He said that if we gave him the trailer he would provided a discount. And we gave him the trailer and TOLD him to register the trailer. But he Never did. We trust him. And Next we received from the state of Georgia for a toying violation until March 2023. We sent the bookkeeper all the copies of the towing violation. HE WERE REALLY UNHAPPY! He did a good job for our chimney But that doesn't mean He treat his customer like these! We told Him to stop Driving it. But He keeps riding it! It was really Bad! You already cost us 125 hundreds dollar for this. AND I'M STILL WAITING FOR THE HUNDRED DOLLARS CHARGE FROM YOU THAT WE PAY REIMBURSE! The last towing violation came in recently from the state of Georgia collection agency and we have to pay that to protect our credit."

Carolyn E on July 2023

We are a full-service, white-glove chimney company with over 14 years of experience. We are dedicated to quality work, honest and affordable pricing, and mindful customer service. Customer satisfaction is very important to us. In an ever-changing world it is our mission to be a company built on consistent service and dedication to our values. ?Integrity ?Honesty ?Leadership ?Creativity ?Accountability ?Attention to detail ?Communication We would love to be your top choice for all of your chimney needs!

"We found what was needed to fix the chimney we were not able to afford it. But He said that if we gave him the trailer he would provided a discount. And we gave him the trailer and TOLD him to register the trailer. But he Never did. We trust him. And Next we received from the state of Georgia for a toying violation until March 2023. We sent the bookkeeper all the copies of the towing violation. HE WERE REALLY UNHAPPY! He did a good job for our chimney But that doesn't mean He treat his customer like these! We told Him to stop Driving it. But He keeps riding it! It was really Bad! You already cost us 125 hundreds dollar for this. AND I'M STILL WAITING FOR THE HUNDRED DOLLARS CHARGE FROM YOU THAT WE PAY REIMBURSE! The last towing violation came in recently from the state of Georgia collection agency and we have to pay that to protect our credit."

Carolyn E on July 2023


Avatar for EAGLE CARPET CARE

EAGLE CARPET CARE

4.63(
30
)

EAGLE CARPET CARE

4.63(
30
)
Customers say: Terrific value
40 years of experience

Eagle Carpet Care, Inc. has been in business since 1985, family owned and operated. We offer complete carpet/floor maintenance services as well as 24 hour emergency restoration services. We use only company employees that are background/drug screened.

"Thanks to Cathy, Tony, and Joe, and for great service from the appt set up, to the estimate, to the actual cleaning. Joe was in and out very quickly and did a great job. Some of the stains I did not think would come out did, and a week later have not come back. I was ready to replace the carpet but they did such a great job I don't need to. Thanks so much."

George K on October 2019

Eagle Carpet Care, Inc. has been in business since 1985, family owned and operated. We offer complete carpet/floor maintenance services as well as 24 hour emergency restoration services. We use only company employees that are background/drug screened.

"Thanks to Cathy, Tony, and Joe, and for great service from the appt set up, to the estimate, to the actual cleaning. Joe was in and out very quickly and did a great job. Some of the stains I did not think would come out did, and a week later have not come back. I was ready to replace the carpet but they did such a great job I don't need to. Thanks so much."

George K on October 2019


Avatar for Skyline Contracting LLC

Skyline Contracting LLC

4.76(
17
)

Skyline Contracting LLC

4.76(
17
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

Skyline Contracting is an award-winning, full service roofing company serving the Metro Atlanta and Northeast Georgia area. We specialize in residential and commercial roofing services and systems. Additionally, we can provide siding, window and door replacement, and gutter services. From commercial to residential, repairs to upgrades, we ensure outstanding service and unmatched workmanship to every customer we meet.

"Do not use. Worst contractor in Gainesville Georgia in my opinion. Did not want to finish up work. Left me with widows that did not open and close and drywall that is cracked on every seem. Bottom line is they sub everything out to the lowest bidder and the work after really shows up terrible."

Tyler V on December 2022

Skyline Contracting is an award-winning, full service roofing company serving the Metro Atlanta and Northeast Georgia area. We specialize in residential and commercial roofing services and systems. Additionally, we can provide siding, window and door replacement, and gutter services. From commercial to residential, repairs to upgrades, we ensure outstanding service and unmatched workmanship to every customer we meet.

"Do not use. Worst contractor in Gainesville Georgia in my opinion. Did not want to finish up work. Left me with widows that did not open and close and drywall that is cracked on every seem. Bottom line is they sub everything out to the lowest bidder and the work after really shows up terrible."

Tyler V on December 2022


Southern Chimney Sweep

4.80(
10
)

Southern Chimney Sweep

4.80(
10
)
Customers say: Quality work
26 years of experience

Chimney Sweep Service established in 1999. Fully Insured. Serving all of North Georgia and Western Carolinas. Chimney Cleaning, Caps, Repairs, Fireplace Accessories, Pressure Washing and Gutter Cleaning. Member of NFPA and GAPCS.

Chimney Sweep Service established in 1999. Fully Insured. Serving all of North Georgia and Western Carolinas. Chimney Cleaning, Caps, Repairs, Fireplace Accessories, Pressure Washing and Gutter Cleaning. Member of NFPA and GAPCS.


Avatar for Maxsus Inc Roofing & Restoration

Maxsus Inc Roofing & Restoration

5.00(
4
)

Maxsus Inc Roofing & Restoration

5.00(
4
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Maxsus Inc. is a Roofing & Restorations company that has been built from the ground up with the specific intention of becoming the best in the industry at mitigating storm damage from wind and hail and offering our clients unmatched support with negotiating & navigating the difficult insurance claims process with their providers, ensuring that homeowners get the most value rewarded for damages to their properties. While the storm industry is our specialty, we also offer our expanding roofing knowledge & expertise to the renovations, new construction, and real-estate industries and seek to expand our clientele in these markets. Our skilled crews are highly trained in most modern roofing materials and applications including: architectural asphalt shingle, wood / cedar shake, composite, eco shake, clay tile, slate, composite slate, architectural metal, standing seam metal, & custom copper dormers, downspouts, and gutter systems for high end luxury applications. We have come to prefer working with the well known Certainteed product line & pricing structure to offer our clients the best rated product and value, but can fulfill any job request with custom quotes on all product lines, including GAF, Owens Corning, TAMKO, Atlas, & IKO upon request.

Maxsus Inc. is a Roofing & Restorations company that has been built from the ground up with the specific intention of becoming the best in the industry at mitigating storm damage from wind and hail and offering our clients unmatched support with negotiating & navigating the difficult insurance claims process with their providers, ensuring that homeowners get the most value rewarded for damages to their properties. While the storm industry is our specialty, we also offer our expanding roofing knowledge & expertise to the renovations, new construction, and real-estate industries and seek to expand our clientele in these markets. Our skilled crews are highly trained in most modern roofing materials and applications including: architectural asphalt shingle, wood / cedar shake, composite, eco shake, clay tile, slate, composite slate, architectural metal, standing seam metal, & custom copper dormers, downspouts, and gutter systems for high end luxury applications. We have come to prefer working with the well known Certainteed product line & pricing structure to offer our clients the best rated product and value, but can fulfill any job request with custom quotes on all product lines, including GAF, Owens Corning, TAMKO, Atlas, & IKO upon request.


Avatar for RRG Roofing

RRG Roofing

4.00(
11
)

RRG Roofing

4.00(
11
)
Customers say: Quality work
16 years of experience

Roofing Resources of Georgia offers NO COST roof inspections and free estimates for repairs and replacement of residential roofs. We serve the North Georgia/ North Metro Atlanta areas. We strive for 100% customer satisfaction with references to back it up. For storm damage repairs we are specially trained to help you work with your insurance company to establish your claim and maximize payments so repairs are properly funded with quality results. Call 678-517-4211 or visit RRofGa.com today!

"Please choose any other company to go to. When Nick Francis came to do the inspection and give an estimate, he was great. Very professional and courteous. I paid the percentage needed up front. When the job went over to Ashley, she was communicative and keeping in the loop on delays due to rain and other unforseen factors. They came out to fix my roof, were up there for a few hours, and then were done. When I later went out, I noticed that the roof was raised in one spot and bowing in another. I reached out to Ashley who said "Received thank you. I will create a case for you. I will let you know as soon as I can get someone out there". They were able to get the 2 who had originally come out back again the next day. When they came, and I went outside with the gentleman, they saw the problem immediately and the older gentleman who was here last time temporized by saying "We didn't have plywood last time, so we did the best we could. We have plywood this time, so will get it all fixed up.". That upset me a bit, because it sounds like they knew they did not do as good of a job as they could have the first time. I reached out to Ashley about this, and her response was "These guys that I have sent are good and thorough. It was my fault for not having them prepared properly. With the work order I had we thought the only possible decking would be the small spot from the satellite. We definitely don't want to short cut or leave any work done incorrectly." So I let them do their thing. They were done much quicker the second time, and when I went out to see it, they had replace much more than they had the first time. There were also still dips. When I asked about them, I was also told by the roofer that to get rid of them, and 8x4 section of roof would need to be torn up so the plywood could be put in. Ashley said she would talk the them about it. That interaction was on June 4th. I heard nothing back until I reached out again on June 12th after having received an invoice to my email stating the job was complete. I asked if the job was considered complete and received this response. "I apologize for not responding earlier. So the repair is complete. It is the way the roof is built that it looks a little un even. We would have to replace a good bit of wood to make it look completely flat." None of the rest of my roof is uneven or has dips. On June 18th, I was called about the invoice and asked to speak to a manager about this issue. Andrew called me, and we discussed all that I have written above, and he asked that I send him pictures. His response was the following: "In both of those photos, the dips in the roof carry on up past where we replaced shingles. That is an existing decking dip. Not due to any rot or installation errors, rather spacing between rafters. It is more noticeable because of the new shingles." I replied with: "I am not able to see the dip in the other parts of the roof personally. I would like to ask for a discount on the remaining balance if possible. Having to go back and forth, and having people come work on my roof above my office twice, was a lot." I received no reply for 2 days. When he finally reached back out, he asked what I thought an appropriate discount would be, I stated 35 percent. Since now I had a roof with dips that they were not going to fix. His reply was: 35% is not a fair and appropriate discount. The facts are that we sent all of the appropriate materials, nothing was incorrect. As I stated on the phone we replaced decking all where it was necessary and satisfactory to the scope of the contract. I'm sorry for any inconvenience you had, but the second trip was in an effort to appease you and lessen any visual dips. It will never be non-existent because of the existing framing and age of the structure. We have made every effort to satisfy you for a minimum repair charge. For an additional effort to resolve this, I will discount your project $100. The condescension was palpable. I replied with this, again repeating what had been told to me, in writing, by Ashley and ended with: So, the appropriate materials were not sent out the first time. The second trip was to fix the first trip, not to "appease" me. His response was: The only bad decking accounted for per the contract was where the satellite was, which was sent out and replaced. I am offering a discount on work that was performed per the contract. Is this satisfactory? I responded with by again reiterating what I had already told him and Ashley about what the roofer had said. This was June 20th, and I never received a response. Until Yesterday July 9th when I received a Notice to Lein in the mail. When I asked him about it, he responded with "You have an outstanding balance you are refusing to pay on a contracted repair job.". I never once refused to pay or made any hint that I was going to refuse to pay. Not one time. I would run as far and as fast as you can from this company"

Caleb D on July 2025

Roofing Resources of Georgia offers NO COST roof inspections and free estimates for repairs and replacement of residential roofs. We serve the North Georgia/ North Metro Atlanta areas. We strive for 100% customer satisfaction with references to back it up. For storm damage repairs we are specially trained to help you work with your insurance company to establish your claim and maximize payments so repairs are properly funded with quality results. Call 678-517-4211 or visit RRofGa.com today!

"Please choose any other company to go to. When Nick Francis came to do the inspection and give an estimate, he was great. Very professional and courteous. I paid the percentage needed up front. When the job went over to Ashley, she was communicative and keeping in the loop on delays due to rain and other unforseen factors. They came out to fix my roof, were up there for a few hours, and then were done. When I later went out, I noticed that the roof was raised in one spot and bowing in another. I reached out to Ashley who said "Received thank you. I will create a case for you. I will let you know as soon as I can get someone out there". They were able to get the 2 who had originally come out back again the next day. When they came, and I went outside with the gentleman, they saw the problem immediately and the older gentleman who was here last time temporized by saying "We didn't have plywood last time, so we did the best we could. We have plywood this time, so will get it all fixed up.". That upset me a bit, because it sounds like they knew they did not do as good of a job as they could have the first time. I reached out to Ashley about this, and her response was "These guys that I have sent are good and thorough. It was my fault for not having them prepared properly. With the work order I had we thought the only possible decking would be the small spot from the satellite. We definitely don't want to short cut or leave any work done incorrectly." So I let them do their thing. They were done much quicker the second time, and when I went out to see it, they had replace much more than they had the first time. There were also still dips. When I asked about them, I was also told by the roofer that to get rid of them, and 8x4 section of roof would need to be torn up so the plywood could be put in. Ashley said she would talk the them about it. That interaction was on June 4th. I heard nothing back until I reached out again on June 12th after having received an invoice to my email stating the job was complete. I asked if the job was considered complete and received this response. "I apologize for not responding earlier. So the repair is complete. It is the way the roof is built that it looks a little un even. We would have to replace a good bit of wood to make it look completely flat." None of the rest of my roof is uneven or has dips. On June 18th, I was called about the invoice and asked to speak to a manager about this issue. Andrew called me, and we discussed all that I have written above, and he asked that I send him pictures. His response was the following: "In both of those photos, the dips in the roof carry on up past where we replaced shingles. That is an existing decking dip. Not due to any rot or installation errors, rather spacing between rafters. It is more noticeable because of the new shingles." I replied with: "I am not able to see the dip in the other parts of the roof personally. I would like to ask for a discount on the remaining balance if possible. Having to go back and forth, and having people come work on my roof above my office twice, was a lot." I received no reply for 2 days. When he finally reached back out, he asked what I thought an appropriate discount would be, I stated 35 percent. Since now I had a roof with dips that they were not going to fix. His reply was: 35% is not a fair and appropriate discount. The facts are that we sent all of the appropriate materials, nothing was incorrect. As I stated on the phone we replaced decking all where it was necessary and satisfactory to the scope of the contract. I'm sorry for any inconvenience you had, but the second trip was in an effort to appease you and lessen any visual dips. It will never be non-existent because of the existing framing and age of the structure. We have made every effort to satisfy you for a minimum repair charge. For an additional effort to resolve this, I will discount your project $100. The condescension was palpable. I replied with this, again repeating what had been told to me, in writing, by Ashley and ended with: So, the appropriate materials were not sent out the first time. The second trip was to fix the first trip, not to "appease" me. His response was: The only bad decking accounted for per the contract was where the satellite was, which was sent out and replaced. I am offering a discount on work that was performed per the contract. Is this satisfactory? I responded with by again reiterating what I had already told him and Ashley about what the roofer had said. This was June 20th, and I never received a response. Until Yesterday July 9th when I received a Notice to Lein in the mail. When I asked him about it, he responded with "You have an outstanding balance you are refusing to pay on a contracted repair job.". I never once refused to pay or made any hint that I was going to refuse to pay. Not one time. I would run as far and as fast as you can from this company"

Caleb D on July 2025

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Chimney Caps questions, answered by experts

The terms “roof sealant” and “roof coating” are used interchangeably to describe the rubber, silicone, polyurethane, or acrylic product applied to the roof’s surface for waterproofing and UV protection. Products like roof caulk can also be called “roof sealant,” but the term is more commonly used for the protective coating.

Tile and shingle roofs both have their pros and cons. In general, tile roofs are a larger upfront investment. In some cases, they can cost twice as much as shingles, but they last much longer and generally hold their value better than shingle roofs. Shingle roofs, on the other hand, are budget-friendly and quicker to install.

Sometimes chimney caps blow off during storms or fall off after rusting away. While this typically won’t cause structural damage, failing to replace a chimney cap can. A chimney cap prevents moisture, animals, and debris from entering your chimney, all of which can cause serious problems, such as damage to the masonry or blockages in the flue.

Sometimes, a local authority won’t approve a request for a roofing permit. This may be because of incomplete documentation, unclear project plans, processing delays, or insufficient communication. There may also be discrepancies with building codes.

Yes, shingle brand can affect bundle sizes, with some brands weighing more than others and having slightly differing numbers of shingles.

The Sautee Nacoochee, GA homeowners’ guide to chimney cap services

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What do you need done? We’ll find top pros.
  • 🌱 "Mow a small front yard"
  • 🛠 "Fix a leaking pipe under the sink"
  • 🏠 "Repair shingles on an asphalt roof"