Founded 1985 • With Angi since June 2010
Service Provider Response
We are happy to be of service to you. We truly appreciate your business. Cathy..Service Provider Response
Thank you [Member Name Removed]for allowing us to serve you. We are glad that you are happy with our services. Please let us know if we can help you in the future and we appreciate referrals.Service Provider Response
Thank you [Member Name Removed], happy to help! Let us know if we can ever do anything else for you. Spread the wordService Provider Response
We are happy to help! Thank you for the kind reviewService Provider Response
We are sorry to hear this has happened, however our records do not reflect your name nor your address as a current/past client of ours. Perhaps you are writing a review for the wrong Eagle Carpet Care? We would like to work with you and Angie's list to find the correct company, because these reviews weigh greatly in other potential clients that we may receive.Service Provider Response
We really appreciate the kind words and look forward to doing business in the future. Have a look at our web site when you get the chance at [hyperlink removed] we have added several new services including chimney sweeping. Have a great day!Service Provider Response
Thank you for the kind review and I am sorry we couldn't help you any further with the closets. You bought a room package deal from angie's list which is why the pricing was odd. Next time, call us directly without the angie's list offer and we can work this out and see if it comes out to a more acceptable price. We do room packages because it is supposed to make the pricing easier- however I remember this phone conversation and it was very confusing for the both of us because of the previously bought package and for that I apologize.Service Provider Response
[member name removed], Thank you for taking the time to write a review on our carpet cleaning services. I am happy to hear that your service went well. We appreciate your business. You can visit our website to see the many other services our company offers. Have a safe and fun holiday weekend. Sincerely, Catherine LaRocco, CEO Eagle Carpet Care& Restoration, Inc. 678-714-0445 [hyperlink removed] Like us on FacebookService Provider Response
[Member name removed], We at Eagle Carpet Care & Restoration, Inc. appreciates your business and the time taken out to complete a review of our services. Sincerely, Catherine LaRocco, CEO 678-714-0445 eagle-carpetcare.comService Provider Response
(removed member's name)- We have spoke with you several times. In fact you told us you spoke with the technician on his personal phone. We told you we were going to come back and clean them yet again, however after this negative review- we will NOT return. The white "chunks" and "debris" is simply drywall dust and plaster particles which were all cleaned up during time of service, this happens in ceiling and wall mounted ducts. Your duct work has been cleaned thoroughly, if the vents are emitting debris still, the HVAC system or duct work is badly damaged. We are not HVAC specialists- you will need to have your system inspected to figure out the issue. From personal experience- it sounds like the return duct work is not properly sealed or the main return trunk is deteriorating. That is the only reason why a system would emit particles after cleaning. You also said before hand you had trouble with the system and the fix is not cleaning evidently. You seem to forget that we arrived on time when we said we would. We spent several hours in your home cleaning your vents and against our better judgment, was planning on coming back once we had a air scrubbing unit freed up for us to use in your home to pressure test and attempt to see where the debris was coming from. Obviously you couldn't wait so you decided to vent on Angie's List. Angie's list is a prominent and respected website around the web- it is folks such as yourself that give online reviews a bad rap because the whole story is seldom told in a aggravated complaint such as this.Service Provider Response
Thank you for the review [member name removed]- hope to serve you again in the future!Service Provider Response
Thank you for the review. We appreciate the opportunity to serve you. Please visit our website at www.eagle-carpetcare.com. Sincerely, Catherine LaRocco, CEOService Provider Response
We appreciate the business [member name removed]! We wish you luck in the sale of your home- we hope you and your family enjoy the upcoming holiday season.Service Provider Response
Thank you for the review (Member name removed)!Service Provider Response
Thank you [member name removed]- we are happy to do business with you and we appreciate your loyalty!Service Provider Response
Thank you Member. We appreciate your continued business!Service Provider Response
Thank you and we hope to continue business with you in the future!Service Provider Response
Members, Thank you so much for the wonderful review. It was a pleasure to serve you. We look forward to serving you again Sincerely, Catherine LaRocco, Eagle Carpet Care, Inc.Angi Certified
Atlanta Basement Systems was started in Alpharetta, GA, fulfilling the needs of Georgia homeowners for permanently-effective waterproofing and foundation repair services. Basement Systems, Inc. has served the Atlanta area since 1999, with other dealers selling our products and using our methods, but we wanted to set the bar higher. So, our founder and the most respected authority on Basement Waterproofing and Foundation Repair since 1987, Larry Janesky, decided to open his own dealership in this area in early 2021. We provide permanent solutions for leaky basements, nasty crawl spaces, sinking or settling foundations, home structural issues, and humidity and mold control concerns. With 33 years of experience, our expert team, and state-of-the-art equipment we provide you and your home with permanent solutions. It is our mission to improve the lives of homeowners throughout Greater Atlanta, GA with the best in home improvement services. Â
Angi Certified
2022 Super Service Award
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Angi Certified
2022 Super Service Award
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