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"I have never in my entire life had to write a review like the one I am about to write right now. To begin with we had a concrete slab laid at the beginning of Aug. and all we needed was for it to be leveled. We reached out to Aquaguard and Bill set up a date and time to come out and do an evaluation and a quote. Bill stated that they could level the concrete slab with no problems and gave us a quote of an est. 6k. I know that no one in their right mind would pay 6k for a job that was guaranteed by one of their SHAREHOLDERS (Bill) knowing that there was no guarantee it could be done (which is what their stating now.) We had a deadline to have this job completed which couldn’t be met because it is now Oct. and still ongoing. Jerrod and another employee came out on 2 separate occasions and all we have received from this service is UNLEVELED concrete and EXCESSIVE CRACKS AND WAVES. Weeks later 2 managers came out and could clearly see my disappointment because I was literally in TEARS. They said that some jobs they can’t get leveled completely and that they don’t know why Bill would tell us they could and that that’s stated in their contract. He said he would reach out to the general manager to come to a resolution because at this point my concrete slab is just horrific and still not LEVELED by the least. Literally worst than when they started the work. Week later no resolution. I suffer with congested heart failure which I was diagnosed with last Nov.2024 and this is really beginning to take a toll on me. All I want is a DECENT resolution because this is clearly not the service I was expecting to receive and is clearly unacceptable."

"I had major land erosion issues due to the way he cut my land which is near the top of a mountain. He cut the area where the house was built into a bowl that is clay soil. I had 3 graders and my builder questioning why he cut the land the way he did. We had a land slide after Helene. The culvert he put at the top of the property was too high to drain anything and water would sit near the home until it evaporated. I discussed all of this with him and he said he would come out and fix it. He never fixed it. I paid another grader to reslope the land so it could drain properly. "

"He never showed up or respond back to my calls. I had a big event and he never ever showed up."

"I am writing to formally address the issues concerning the project I hired Jackson of J & M Concrete to complete at my property. The scope of work was to diagnose and repair a pond leak as well as address a sinkhole, with an estimated project completion time of 2-3 days. The estimated total price was $6300, of which 50% was to be paid in advance, $3150 was paid. On January 2, 2025, Jackson, of J & M, poured some concrete, which was to cure and settle before the next phase. The project was left incomplete. Jason removed all equipment and left the job site by the next morning, leaving large ruts in the yard from the trackhoe and other heavy equipment. The sinkhole was not addressed, nor the pond leak. It has remained unfinished and has been getting worse during the last 2 and a half months. I called days two and three when there was no sign of them coming back and made numerous phone calls over the next couple months to find out when they would be back to finish the job, seeing as they were paid beyond the scope of the job they did. It has been more than 2 ½ months and no return phone call. At the end of February, I received a letter from the concrete company contracted by J &M, Smyrna Ready Mix Concrete, which is seeking payment for their services – “Notice to Contractor and Request for Notice of Commencement, O.C.G.A & s.44-14-361.5.” I called them and found out that their bill had not been paid by J & M. I notified Jackson about this matter and he texted back saying he was in Florida and would call in the upcoming week due to a death in the family. As of today, March 13, the pond continues to leak, and the sinkhole remains unresolved, even growing in size. The equipment used during the project caused enough damage to require that additional fees be spent for hiring a landscaper to address the ruts in the lawn left by the trackhoe, as well as the excavated hill dirt used to block the creek from flowing into the pond. The partial blockage diverted the water, causing it to overflow its banks. Fortunately, the blockage has since been cleared."

"Very well.done in one day crew was the best."

"Very professional. Quick install. Reasonably priced"

"Gio and the crew were diligent in completing the job in 3 days. Needless to say, the temperatures were on the cold side and they had to take a few breaks to warm their hands. This, by far, was the best option for the bids that were presented. We were given a review of the work every day. We were treated very well from beginning to end."

"They don't understand that water flows downhill, they did a horrible job and I am very displeased with what they did. I did called them back and they came once and there are still mudholes in my front yard, the water still does not flow away, i paid their fee in full and they do not stand behind their work"

"Our experience has not been good. We hired John to prep the ground an seed. Our start date was canceled and rescheduled 4 times. The day they arrived, we had concerns about the forecasted rain storms that were starting that evening. We were told the nylon mesh would hold the seed in place. It didn't, the next day we had deep rain ruts under the mesh, and expressed concern about the damage the rain did. No one came by to look at it, we continued reaching out, again we were canceled and rescheduled multiple times. ( Never put mesh in your yard, we have spent countless hours picking up trash bags full of this material It is still everywhere), this work was performed June 2024. These are the pictures as of Feb 2025. $7k job plus the hundreds of gallons of watering, yielded these results. Very unhappy customers."