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"Quick "spoiler alert" - we could not be happier with the outcome! Mike and his team on our project - SONNY & GARY (outstanding people and skilled workers) did a great job on what turned out to be a rather complicated flooring job with a lot of severe angle to cuts and odd transitions to deal with. It required skilled, careful work and a "good eye" for detail to be sure it was correct! And it certainly was!!! To rewind... We choose Mike Flaker because he was out quick to gives us a quote, explained the process and options we had. He also listened to what we wanted and gave us options accordingly as well as good suggestions we had not considered. He was super responsive to our follow-up questions by phone (or would run out in-person) to explain what we needed to know. Mike also discovered some issues on his walk through (hidden under the carpet) like squeaky floors and a slight settling in one side of the house. He gave us very cost effective solutions to mitigate the problem as part of an adjusted quote. As other problems were discovered on the stairs (again under the carpet) he and his crew made adjustments at no added cost even though it did slow their progress as they dealt with them. Mike also creatively used some materials we had previously purchased when this was to be a DYI project, saving us additional money on materials. He made adjustments to those materials to fit the situation - again saving us cash. During the process he was in constant communication. You will never be "ghosted" by this guy! If something came up requiring an unexpected delay you knew what was going on. This is a two way street so we had no issues when such problems came up as we always knew what was going on. As for the actual work...We had not used a contractor for anything in years and didn't think about the fact Mike was not going to be there for all the work but has several crews under him for different jobs. So his company really is only as good as the people he has hired and trained to carry out the work. I cannot speak about his other crews as of yet, but the key guys on our project - Sonny & Gary - were excellent! They were not only good people (very friendly and knew how to make friends with one of our rather skittish dogs with a daily treats - shared breakfast biscuits!) but were quite skilled and methodical in their approach. They explained what they were doing and showed us options on a very tricky central landing area with 6 doors entering in to from "all directions and angles". One wall required countless angled cuts - each one had to fit perfectly. They also suggested some ways to make that area look "next level" with how they handled the many room "threshold" transitions in the landing. Overall, they took their time and therefore saved materials by not making mistakes. It could have easily been "fast and sloppy" in places and that was not the case here. They also replaced all the baseboard and/or added some missing baseboard to complete the job. Again with excellent results. We plan to have Mike refinish our downstair solid oak floors with 18 years of age on them. We are confident at this point that Mike and his crew will match it all up with the new stairs for a really great final look between upstairs and down. In the end there are probably cheaper "floor guys" out there, but for what Mike, Sonny & Gary did and the extra time they took to correctly deal with issues they were quite reasonable. And I believe when skill is involved you get what you pay for! We highly recommend Flaker Flooring!"

"I hired the provider in April 2024 to complete flooring work and replace a shower. Since then, I’ve experienced two main issues — the grout on the shower bench is coming loose and the flooring wasn’t installed properly. On top of that, the provider caused damage to my property, including holes in the wall. The last time I heard from them was on March 14th, 2025, when they said they would come back to fix everything, but they never returned. I paid approximately $10,700 in cash and signed a contract for the work, which included a five-year warranty. At this point, I’m simply asking for them to come back and complete the job as promised."

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"He is a pleasure to do business with. He is a perfectionist. He installed a large gazebo. Well pleased with his work. Price was very reasonable."

"This was an absolute dream experience. I couldn’t have asked for any easier transaction than what I had with this company. Robert went above and beyond helping me with options and was in contact with me the entire time the installers were at my home. Not only was Robert super nice and professional but so were the installers. They were thorough and courteous and very respectful and cleaned everything once they were done with the install. I couldn’t be any happier with this entire process and would definitely purchase from them again and I highly recommend this company."

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."

"Steve Scott who oversaw the operation was excellent. He was on time and on budget with no hidden cost. The work performed was excellent. I recommend Steve and his company."