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"Absolutely appalled by the unprofessional manner of this company. We called this company as a second opinion for an issue with our AC. After the first quote we had a general idea of the issue but being naive to this matter we thought it best to get a second opinion. The technician- ISMEAL SAMANO- absolutely tried to take advantage of the fact that only myself was here (female,29) and not my husband. After getting the feeling this was happening - I followed my gut and called my husband to have him speak with the tech directly (all of which was on speaker, I was able to hear everything). This tech spoke of many issues - suggested a whole new AC UNIT, and then casually let my husband know he would be "rinsing off the coil, probably won't do much, but may help for now". At the time of payment, I received a total of $221.30. The original price of the quote was $89. Confused I asked the technician to please explain the additional cost. He seemed lost.. Could only say that "I normally HAVE to charge close to $300 for that rinse service, I dont feel comfortable doing to that you. So I charged you the least I could." - Which was around $130.00 for a rinse... of our water. I made sure to ask if this was proper procedure for their technicians to performs tasks on a unit that cost money to the homeowners, without their knowledge. No reply. Before the technician left, my husband and I made sure to ask what exactly that rinse did, are we able to run the unit now at least? This technician told us yes. Although the technician from days prior from COOL TODAY made sure to tell us to try to leave it off as much as possible due to overheating. Scared of what can happen in that instance I made sure to be clear to ask this technician again that it is safe to keep on. He said yes again, just as the unit shut off and can very audibly hear it attempting to kick back on (causing it to overheat). I pointed this out to him and he attempted to say it was because our thermostat was set to that temperature, that is why it cut off. I immediately went to set it lower to show him that is not the case, that it won't kick back on and stay. But instead, this technician absolutely knew we were skeptical of him and his request for payment and that his "rinse" for $130 did absolutely nothing. He nearly ran out the door. After going through all of this I attempted right away to call customer service to inquire if this is proper procedure for their technicians to do this without homeowner approval. Her response was "No, but it sounds like there may have been things said I don't know about, so wait for 12 hours and well get back to you". Absolutely appalled. I greatly pride myself on my involvement with my community and close-knit relationship with my mom groups online. I am happy I am at least able to spread this awareness so all my other Mama's can avoid being targeted by despicable company. Be safe and aware Mama's, ladies, and everyone without proper knowledge!"

"Jim was knowledgeable regarding our HVAC replacement and provided reasonable alternatives to our existing AC. The team that install was efficient and was able to get it done in half day. Have had no issues since the new install"

"A slight hiccup sent the wrong one just lost a little time no problems"

"Ken the SWINDLER,troubleshooted my unit&quoted me $1,200 flat.Less than 24hrs before the job,he tried to jack up the price.He made an existing hairline crack in my drip pan worse,causing water to leak all on my floor,then refused to take responsibility.His excuse: “It was already cracked.” He wanted to charge me for the damage HE caused.He discovered my parts were under warranty(including the drip pan)he then “owned up” to replacing it,acting like he was a hero.He brought me the incorrect fan relay,he left to switch it out.Disappeared for 2hrs,calls and lies about the place being closed when he left the incorrect fan relay at my house.Was promised a hard start kit for free if my breaker tripped.It tripped twice.Instead of honoring his word,he tried to push me off to an electrician&told me to start saving $8,000 for a brandnew system on a unit thats 3.5yrs old.He denied ever making the offer,admitted it later then ghosted me.Stay away unless you want A BREATHE OF FRESH PROBLEMS."

"John was very thorough and knowledgeable. He walked us through every step of the way since we had very little to no knowledge about solar panels. He was also very honest in guiding us to pick out the right package for our home and our needs; he did not try to upsell or talk us into getting extra things we did not need. To this day, we still text/call John whenever we have questions and or concerns."

"I’ve had nothing but a positive experience with Goose Home Air Specialist. Carlos is honest, knowledgeable, and incredibly fair. Working with a general contractor I’ve used Carlos on jobs both big and small and have had zero issues or concerns. No matter the size of the project he approaches it with the same can do attitude and you can tell he genuinely cares about his work. I would not hesitated to use Goose again in the future."

"Incredible. Very experienced technician who was honest. Another company wanted to overcharge me and these guys came to the rescue and saved me from getting ripped off. Thanks!!!"

"I am very happy with the work. They respond very quickly and were puntual."