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Duane and his team were amazing. When doing the estimate, Duane made sure I understood what we needed - and didn't need - so that we would not have to pay any more than necessary. The estimate was the most reasonable one we received. Duane was extremely professional and very responsive to phone...

I had received a recommendation for them by phone, I talked to him in the morning to explain my predicament -- he came out that morning, I thought just to give me an estimate. He had his tools, the work was completed in a little over an hour and it was excellent. It amazes me that it can even be...

He gave conflicting opinions as to the cost advantage of repair over replacement.  The "diagnosis" and opinion as to repair/replacement took about 5 minutes and could've been provided with just a phone call since he was able to make his diagnosis without even looking at the appliance.  It was a...

This is the second time that I have called to try to get service. Wait times on the phone are astronomical! Then, when I have had a chance to talk to someone I am sent from one person to another (with more wait time) and told different stories. For the repair I have been told that it would be...

I called Rickel Electric for an estimate on electrical repair work. The representative on the phone asked questions to clarify the request and explained that an email estimate would be sent soon. The email estimate arrived quickly and seemed reasonable in cost. I called back to set up an...

4/7 I called, got an answering machine. I left my name, phone number, description of problem ( a large branch fell on roof and punctured a hole thru it. Having water marks coming thru ceiling and wall.)  Need help ASAP.  4/8 3:15pm.  No call from roofer.  I called them. She said that 'Oh, she...

Tuned & is coming back for other needed repairs

For the work that was done to clear the initial sewer break, repair it and place a new access cap, they did a good job. They also did a good job clearing the plugged bathtub drain. The gentleman who came for the first inspection and estimate was very prompt, courteous and professional. He did...

Although the services provided are fine (about typical for a car wash - sometimes you get a clean car, sometimes you don't) and I do LOVE the free vacuums. On a separate note, I also had a windshield repair technician  (associated with this Quick Quack location) approach me while I was...

Called service number and seemed to be put through to plumber's cell phone. However, was able to set up an appointment for next day without issue. For ineffective toilet, plumber snaked the drain and found no issue. After observing flush cycle several times, determined problem was that the...