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Services we offer
ADT Home Security
Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
BRADLEY L.
Aug 2018
Home Security System Service
I received a flyer in the mail advertising ADT services at a special rate and no equipment costs. The person I talked to on the phone did not tell me about all the extra charges it would take to get the services I was getting with my old security provider (AT&T Digital Life). I ended up spending $450 in extra equipment and $16/mo. more than I intended. I was not even able to get a discounted first year introductory rate that was on my flyer. The move from AT&T to ADT was a bad one. I feel it was a case of bait-and-switch and I am not happy about it.
Susan N.
Nov 2014
Home Security System Service
This is the second time that I have called to try to get service. Wait times on the phone are astronomical! Then, when I have had a chance to talk to someone I am sent from one person to another (with more wait time) and told different stories. For the repair I have been told that it would be almost three weeks until they can get a repair person out!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Advanced Direct Security- ADT Authorized Company is currently rated 2.0 overall out of 5.
No, Advanced Direct Security- ADT Authorized Company does not offer free project estimates.
No, Advanced Direct Security- ADT Authorized Company does not offer eco-friendly accreditations.
No, Advanced Direct Security- ADT Authorized Company does not offer a senior discount.
No, Advanced Direct Security- ADT Authorized Company does not offer emergency services.
No, Advanced Direct Security- ADT Authorized Company does not offer warranties.
Advanced Direct Security- ADT Authorized Company offers the following services: ADT Home Security