Get matched with top appliance repair pros in Jay, FL

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I can't say enough great things about Budget Appliance Repair! They repaired my older Thermador oven a while back, and their service was nothing short of exceptional. Instead of rushing through the job, they took the extra time to thoroughly diagnose and fix the issue, ensuring my oven was in perfect working order. Their dedication and expertise saved me from having to purchase a new stove, which I truly appreciate. If you're looking for a company that goes the extra mile with honesty, skill, and top-notch customer service, I highly recommend Budget Appliance Repair!"

"Excellent workmanship. They completely our roof in 4 days with minimum issues. Great work and professional. They were so easy to work with us and the insurance company and went above and beyond to make this process easy and smooth for us. Angie Miley"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Dan provides professional work. I didn’t feel like just a number that he had to “get to” for an appointment. He genuinely cared and that makes for a quality experience that I don’t normally find when hiring help for my home. 5 stars, would hire again and would 100% recommend. This business is above and beyond"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Great. This was the 4th time I've used this provider, although I've been buying appliance parts from them for years. They've fixed my washer, dryer, and dishwasher. DAP has never been a no-show for an appointment. They've never charged unreasonable labor or trip fees. I no longer do my own repairs, so next time I need repairs, I'll call them first."