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"Excellent service. Always goes above & beyond."

"Have you ever heard the phrase "a hop, skip and a jump." That's how our work was completed. Technicians were 45 minutes late, arrived in a vehicle with no company logo or any identifiable means, lied to our face about cleaning certain areas, then had the nerve to become angry when notified, became condescending when asked to do the work over in certain areas. After all of this, one of the technicians disappeared and we assumed went to sit in the car again. Also, we believe one of the so-called technicians ripped out our front screen door from it's frame. I will exp!ain, earlier one of your technicians was able to keep the front screen door open by sliding a metal piece on a bar when they arrived, this allowed this door to remain open while they bring their equipment in. The door WILL NOT close when this mechanism is in place. We wondered why said technicians did not set the latch back and close this screen door when they departed since they opened it. It was left wide open, we found out why. When my 81 year old mother went out the front door to request a receipt your technicians were already in the car departing, they yelled that the receipt would be emailed, as she turned to come back in the home she tried to close her screen door by sliding the latch back, the latch would not budge and the whole screen fell out of the frame on top of her with a touch. The only action that would cause this to happen is if someone had tried to close the door with so much force with the latch in place that the screen was ripped from it's frame. Since my mother or I don't have this kind of strength we have to assume that it was one of your technicians that tried to forceab!y close this door. The fact that your technicians were in the car leaving with the front screen door wide open leads us to believe they already knew about the damage. If we had actually saw this done you would be hearing from our lawyer instead of receiving a bad review. Would we recommend Oxifresh? NOOOOO"

"Excellent communication. Have been using them for almost a year to clean our Airbnb. Several Airbnb reviews have commented on how clean the home is. HIGHLY recommend!!!"

"We purchased a Groupon for our carpets to be cleaned. MJ kept in touch with my husband to confirm his arrival time. When they arrived he took a look at the carpet and advised the carpet would turn out better if we purchased the power scrub. He advise if we didn’t get the power scrubs the spots would reappear. My husband agreed to the additional charge, as MJ offered us a discounted rate. The rugs were cleaned and they looked nice. A few days later we noticed the spots reappeared. We reached out to the office and explained to them the issue. MJ returned our call and advised the spots did not come up because it was pet pee stains. I explained to him that my dog does not urinate in the house so no it’s not pet stains. Then he advised me this is why they don’t like to give discounts because of issues like this. I was confused because never was it mentioned that there were stains that would not come up; only that I need to get the additional service so the stains would not return. After speaking to him for approximately 15 minutes, I simply advised him not to worry about it; but, just know the service you sold to me was not provided."