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TW King Flooring Installers
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Laminate Wood or Stone Flooring - Repair,
About us
Carpet - Have Wrinkles? Our specialty is to remove those wrinkles out in about an half hour per room. We also remove wrinkles from stairs/steps. Furniture moved for free. Job Minimum $125.00, $80.00 per 12x12 area Installation You buy any new or used flooring, we install it. We remove squeaks from carpeted flooring. Let us finish your unfinished laminate flooring jobs. No middle man!
Business highlights
Emergency services offered
35 years of experience
Services we offer
Our company re-stretches carpet that has developed wrinkles from wear and carpet cleaning. In addition, we will install any flooring or finish and unfinished flooring jobs. We service Indianapolis area and surrounding areas including Northern Indiana.
Amenities
Emergency Services
Yes
Reviews
4.962 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 97% | ||
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| 2% | ||
| 2% |
Showing 1-25 of 62 reviews
CAROL D.
Apr 2015
The installers came Friday afternoon on March 20th and got right to work. The carpet had been installed three years ago and
had developed several wrinkles which did not look well and could cause tripping down the line.
The job was completed in about an hour and a half and looked like it had just been installed. They also repaired a loop in the carpet that was coming loose. We were pleased with the results of the carpet stretching and repair.
We will definitely use this service again.
had developed several wrinkles which did not look well and could cause tripping down the line.
The job was completed in about an hour and a half and looked like it had just been installed. They also repaired a loop in the carpet that was coming loose. We were pleased with the results of the carpet stretching and repair.
We will definitely use this service again.
Response from TW King Flooring Installers
"Thank you for the reveiw it was a plesure to meet you and your husband you are teriffic people and made the right choice on getting your carpet power stretched. That will extend the life of your carpet and keep you from trippng. thank you for being a Angieslist member it makes us all a good team and remember to tell a friend or nieghbor about us. I think we could go in any home in the Indy area and stretch an inch or 2 and yes sometimes3or4 inches out of carpet and make it look and wear the way carpet is suppose to be installed. thank you Tracy owner and on every job."
Cindi K.
Jan 2015
I contacted TW King on Monday, December 15th, hoping to have this and the cleaning done to the carpet before the end of the year. They scheduled me for the following day, upon completion of another job in our area. They called to let me know they were running a little behind their original time estimate, but Tracy and Tom (owners) arrived promptly at the adjusted time they gave me. I showed them some large areas of carpet in the finished basement that were water damaged; one was as old as 10 years, where upon drying, the carpet no longer stretched to the tackstrip under the molding. Another was the result of a reoccurrance of an old pipe leak from the ceiling in the middle of a large room, as well as a hallway. We also had some areas around the basement stairs where the carpet was starting to come up. They recommended stretching all of the water affected areas before cleaning so the carpet would be tight when cleaned and not leave wrinkles upon drying. They drilled in all of the tackstrips and restretched the carpet in 4 areas (a 20X20 family room, a 12X15 bedroom, a 13X6 hall way and the area in front of the stairs). They moved all of the furniture in both rooms (including a sofa bed, treadmill and a piano) and then vacuumed and moved everything back carefully to its original position. I also asked them to take a piece of the remnant of a karistan runner for our main staircase on the first floor and replace the lower 4 steps, which were beginning to show a lot of wear. It was seamless-even though the new piece is slightly darker, it is hardly noticeable because of how well it was installed to fit the design!I couldn't be more pleased with the result and the price. They took carpet that still had a lot of wear and made it seem new again.
Response from TW King Flooring Installers
"thank you so much for saying it all....thats pretty sharp on your part.You know your flooring and glad we could work you in even though we was running late,you know now what we encounter everyday,customers get a couple of rooms power-stretched and seem to always add more because of the difference it makes And it runs us behind sometimes. thank you Tracy owner and on every job... and thank you for trusting in Angieslist in my opinion the only way to go with everything"
Renee M.
Dec 2014
Tracy and his crew were wonderful! They responded quickly to my request (Thanksgiving guests were soon arriving). Even though it was 5:00p.m. on a Friday, they didn't hesitate to tackle the job. I didn't realized I should have purchased the padding for them to install, so they generously offered to go pick it up for me. They completely their work quickly and professionally, leaving the entire 750 sq ft looking great. I highly recommend them!!
Response from TW King Flooring Installers
"thank you what a reveiw.....it makes me smile when i read about how this little company i started can make such a difference in peoples lives....i want to personally thank customers like you...& (CARMEL)Langen/Walter the best in the business in carpet cleaning & restoration & of course Angie for creating such a great network... hope i can continue to make a difference in peoples lives&homes saving them from having to replace their carpet which can be very costly. i have now leaned my company toward the restretching side because we have mastered the art of restretching and make it very painless to our customers. thank you Tracy King owner and on every job"
Debra D.
Nov 2014
Tracy and his crew arrived promptly and placed booties on their shoes prior to walking in my home. Tracy immediately introduced himself and his crew then confirmed his task and explained their process prior to beginning. He gave an estimate of cost and time to complete. He reminded me that he had a coupon on Angie's List for a discount.
His crew helped to move furniture out of the room and then quickly removed the old carpet and pad. He identified old and moldy securing strips on the floor and replaced and treated the area immediately. The new pad and carpet was installed without a wrinkle and tightly secured to prevent future wrinkles. I asked for other room measurements for future carpet installations and he did without additional charge.
Tracy and his crew was one of the most professional crews I've worked with in a long time. Great service!
His crew helped to move furniture out of the room and then quickly removed the old carpet and pad. He identified old and moldy securing strips on the floor and replaced and treated the area immediately. The new pad and carpet was installed without a wrinkle and tightly secured to prevent future wrinkles. I asked for other room measurements for future carpet installations and he did without additional charge.
Tracy and his crew was one of the most professional crews I've worked with in a long time. Great service!
Response from TW King Flooring Installers
"thank you for the review its nice i am very greatful for all of your positive remarks. We have worked very hard to get this business going and keep it going. its customers like you paying that little amount of money to be on Angies list who want the very best when it comes to great quality service. thank you Angie for Angies list your a genius for coming up with your business. It is hard to keep a new small business like mine going and its a nitch in the market because theres hardly a house we have been has not needed their carpets power stretched which adds years to your carpet. thank you again for such an awesome reveiw"
ANNE W.
Nov 2014
The team of 4 guys came and stretched out the wrinkles in the carpet of our new home. The job also entailed re-seaming the carpet at two doorways. In order to complete the job, they had to move heavy furniture out of the bedroom, and after the job was done, they vacuumed the carpet thoroughly.
There were initial problems with the scheduling, but after the job was done, I was quite pleased. Initially, I called and spoke with Tracy. He quoted a price and was happy to schedule a time the following day to do the job. I was told they'd be there between 4-6 PM. When no one had shown up by 7PM, I called their number to ask for the appt to be rescheduled. I got a phone call from Tracy the following day, and he was extremely apologetic. He had misspelled my street name, so he couldn't find our address in his GPS. He also had not written down my phone number, so couldn't call back. He did come out the following afternoon. He gave us an additional discount because of the mix-up.
My biggest complaint is that the work crew all smelled of cigarette smoke, and an hour after they've left, I've been forced to spray room freshener to hide the residual smoky smell.
There were initial problems with the scheduling, but after the job was done, I was quite pleased. Initially, I called and spoke with Tracy. He quoted a price and was happy to schedule a time the following day to do the job. I was told they'd be there between 4-6 PM. When no one had shown up by 7PM, I called their number to ask for the appt to be rescheduled. I got a phone call from Tracy the following day, and he was extremely apologetic. He had misspelled my street name, so he couldn't find our address in his GPS. He also had not written down my phone number, so couldn't call back. He did come out the following afternoon. He gave us an additional discount because of the mix-up.
My biggest complaint is that the work crew all smelled of cigarette smoke, and an hour after they've left, I've been forced to spray room freshener to hide the residual smoky smell.
Response from TW King Flooring Installers
"Thank you for your review, I do not allow any of my guys to smoke in the truck for that reason,and ride them hard about not smelling like smoke before coming to work. I am sorry if that was the case. Sometimes after driving for an hr in the truck the first thing they want to do is smoke when they get out of the truck. This is something I will work on, thank you for bringing that to my attention. Anyone who has ever smoked knows it is a hard thing to quit, but I will bring this to my guys attention, and make sure they use hand sanitizer and gum before entering another job. I have mentioned this to them before, being a former smoker i can smell a person who smokes almost anywhere. This is a positive reveiw for me&glad you brought this to our attention,because its real good feedback even though im disappointed and hope you dont hold this against us forever, it will be worked on very seriouly on our end. im happy that you did like your carpet it looked great after we powerstretched it. thanks Tracy"
Penny K.
Oct 2014
Approximately half of my 675 sf finished basement carpet was damaged in a flood. The "mitigation" company that that dried out the carpet was not gentle with it ripping it up and tearing out padding. They insisted it was ruined and wanted to tear it all out. Everyone that looked at the carpet agreed it was a high quality carpeting, but had mixed opinions on whether it could be salvage or not. The thought of about tossing it out made me sick. Before purchasing new carpet, I had Langenwalters look at it. They assured me that they could clean it, and highly recommended that I have Tracy with TW King Flooring Installers look at it for repair and reinstall. Tracy and his crew was able to squeeze me in the next day which great because I was off that week. He assured me he could salvage the carpet and he did! There were 4 or 5 guys that worked very hard non-stop for 4 or 5 hours at a phenomenal pace! The results are absolutely incredible!! I couldn't be happier with the results. Tracy and his company save me a lot of money!.
Response from TW King Flooring Installers
"This is why I opened my company, carpet is almost always salvagable when you get a company like LanganWalter, and there high tech cleaning ablities, and having the right crew to proper power stretch the carpet back in. I want to thank LangenWalter for doing their homework on us and making sure we were the real deal before asking us to team up with them, not just any installers take the extra steps to make sure carpet is properly stretched, especially in a flooded situation.100% in basements, especially ones that have been flooded, the tackstrip must be drilled and even replaced when the tackstrip has been sitting in water, which rust the pins that hold the stretch in the carpet, and that is something we do everytime, because it would do you no good or me no good to power stretch your carpet so it will hold a stretch, and never have to worry about it wrinkling. With our high tech seamer and now all of our years of experience there has never been a torn seam we can't fix. I want to thank all of my crew for all of their hard work and leading us to our 3rd year in a row of Angie's Super Service Award, it;s hard to start a new company that alot of people don't know it's out there, but we are here to stay. So if you have any wrinkles, or floods this is what we specialize in. All of our years of installing has paid off, and pretty much want to stick with this type of work, which we have mastered. Yes we do installs but we are pretty much flooded with work lol, and wrinkle removing, and want to become Indys only restretching company. Thank you, Tracy W King, owner and on every job"
Dawn B.
Aug 2014
Tracy and his crew were excellent to work with. They were very accommodating to our ever changing schedule and very creative in dealing with some really tricky areas we have. These guys actually fix a lot of what other installers mess up so they really know what they are doing. The crew had the old carpet and pad up and had everything cleaned up before the new pad and carpet installed. Tracy and his crew are all very friendly, professional, and highly skilled. I won't use anyone else for any future installation and I'd recommend them to everyone!
Response from TW King Flooring Installers
"Wow, what a review. Thank you for all the compliments, and the nice things you said. It is very true there are alot of poor installs out there, and thats exactly why I decided to open this company. With all the poor carpet installs we don't often get a chance to actually install anymore, because there are so many restretches due to all the installers that knee-kick instead of power stretching, which is the only proper way to install carpet. You were a pleasure to meet and work for, and thanks for your willingness to refer us to your friends and neighbors.I can advertise all I want, but nothing beats word of mouth. Thank you for all the kind words, and remember always have your carpets stretched before you clean it, which will extend the life of your carpet. Which we power stretched your new carpet, so wrinkles should never be an issue. Thanks again, Tracy W King, owner and on every job"
RENEE B.
Jul 2014
They did a great job, they worked very hard. I would highly recommend them, they know what they are doing.
Response from TW King Flooring Installers
"thank you for the reveiw, we have worked hard to get this little company going and having some of the best installers i feel in the state come together as a team to fix almost anything when it comes to flooring is a nitch indy needed. All of us being an installer for so many years, we have seen our share of bad installs and working for stores that would not allow us to correct these mistakes because they are in business to sell carpet, not fix it. I decieded to open my own company that will allow me to come in and stretch carpet that they say is bad, but there really isn't anythinng wrong with the carpet it was just installed improperly installed, and most likely knee kicked, where we use power stretchers that will keep the carpet from ever wrinkling again, and will extended the life of the carpet, and save custmers sometimes thousands of dollars if they were to replace it. Especially after being cleaned by another A rated Angielist company, like Langenwalter, whom we have teamed up with, make us a dymanic pair. So please tell a friend or a neighbor how good your carpet looks. Although we are both a little more expensive, you always get what you pay for, no matter what it is in life. Thank you, Angieslist, for such a great system. Tracy W King, owner and on every job"
Rita Z.
Jul 2014
I contacted Tracy King to get my carpet stretched. The carpet in the hall was badly wrinkled.
He worked me in that same day. When Tracy, Tom and Monte arrived they immediately
started to work. They carefully moved what need to be moved. They did an outstanding job.
The wrinkles in the carpet were so bad I was even considering having hard wood floors
installed. They removed all the wrinkles, and installed the correct strips for carpeting on a slab.
Tracy, Tom, and Monte do a great job, are friendly and nice to be around.
Tracy referred me to Langenwalter to have my carpet cleaned. They cleaned my carpets today
and they look great. Now I have no thoughts of replacing my carpet. They saved me
a lot of money. I am very happy with the job they did.
Response from TW King Flooring Installers
"It is hard to repsond to your review, you said it all. We tell homeowners all the time that all they need to do is have there carpet restretched and cleaned, with a team like Langenwalter and us together make us the best around town. Thank you, Tracy W King, owner and on every job"
Lynne C.
Jun 2014
Very happy with the work provided, time frame and professionalism of this company!
Response from TW King Flooring Installers
"Thank you for the review, many people dont know that power stretching extends the life of your carpet. It was a good call on your part. And we have worked hard to be rated Indys best, and hopr to keep it that way. Thank you, Tracy W King, owner and on every job"
Joseph S.
Jun 2014
They arrived on time with four or five employees. This was great because it only took them 30 minutes to install. I only had one room done which is around 12x12'. Overall, I was very satisfied.
Response from TW King Flooring Installers
"Thank you for the review, even the small jobs count, and it was a pleasure meeting you. Thank you, Tracy W King, owner and crew"
Barbara D.
May 2014
Tracy's crew was terrific; their work is excellent, and they vacuumed the carpets when finished. We are very pleased and will definitely recommend them to our friends and family.
Response from TW King Flooring Installers
"Thank you for your awesome reveiw.... Im glad we could help you out and hope the best for you and your health. I know your going through alot and the guys&I wish nothing but the best Tracy&guys"
PAMELA P.
Apr 2014
I phoned Tracy in the morning about getting a carpet stretched in one room in a home that we had just purchased, and advised him I would like for them to take a look at all of the carpeting on the main floor to see if further work was needed. He called me later that afternoon and said he could fit me in that very day. He and the crew came in, assessed the situation, and ended up stretching the carpet in all of the carpeted areas. Tracy and all of his employees were professional and courteous and left no mess. We will certainly call them again if we have further needs.
Response from TW King Flooring Installers
"Thank you for the reveiw,it was nice to be able to work you in and make your carpet look great again. But our prices always stay the same on restretches its always $80 for a 12x12 area or 144sqft on wood subfloors and $90 per 12x12 on concrete subfloors and $40 to break a seam if needed and reseam. I hope our customers never have any surprises when it comes to how we charge. But stretching your carpet was a good call on your part it extends the life of your carpet and gets those ugly wrinkles out that dont belong in anybodys home. Thank you Tracy W King owner and on every job"
Robert H.
Mar 2014
Caught them during a very busy week but they still managed to complete my job on the day my out of town guests were to arrive!
I must agree with other reviewers in saying that the crew was both pleasant and professional, and the results were fantastic.
I would definitely use them again for this or the other services they provide.Response from TW King Flooring Installers
"thank you for the review,and hope you tell a friend or nieghbor about us. you do 1 good job people will tell 4-5 people and if you do 1 bad job they will tell 100 lol thank you it was a pleasure meeting you and glad we could help...... Tracy W King"
Daniel C.
Mar 2014
I would like to personally thank Tracy and her crew for stretching my grandpa's carpets. We are preparing to sell his home and the carpets have never looked better. Highly recommend this business!
Response from TW King Flooring Installers
"lol I hope you meant to say his crew,but anyway I enjoyed your grandpa.. He was alot of fun to be around and glad it worked out that we could get to him before his house goes on the market. this was a good call on his part so he shouldnt have to give a carpet allowance now.... thank you Tracy W King (He)"
Mary B.
Jan 2014
Awesome! It looks great and is smooth walking now. They were a very hard working team and very pleasant and professional. I am very pleased.
Response from TW King Flooring Installers
"thank you for the review, im sorry it took so long to respond to it. It's been crazy busy on our end. I'm glad we we're able to make such a dramatic difference to your carpet, you were a pleasure to meet and thank you Angie, your a genius for having such a system that allows businesses like ours to make such a difference in peoples homes. Your home was to nice to have wrinkled carpet through out and now your carpet matches your house like it should.Thank you, please tell a friend and neighbors. Tracy King"
JOE E.
Jan 2014
Tracy was contacted on Monday and he reviewed the project on Tuesday afternoon. He and his crew were back on Friday as was agreed. They were "on time" and demonstrated a thoroughness in their efforts to stretch the carpets in the proper manner and were extremely diligent to install the living room custom edging to our great satisfaction. We are extremely happy with the end results. We definitely will use their service when we have more flooring needs.
Response from TW King Flooring Installers
"Thank you, it was nice meeting such great people, and glad we could be of service to you. Tell your wife thank you for the lasagna, we were not expecting that. It's not to often we get fed while on a job, we appreciated your all around kindness. Sorry it took so long to respond to your review. My expertise is in flooring, not always the best at finding time to get on my computer, with this fast pase life we turned into, but I am learning, lol. I can't stress enough to please tell a friend or a neighbor, to keep our small business alive. I believe we truely are one of the best flooring companys out there, even though it seems were doing more fixing mistakes of other installers, than laying new flooring. Which is ok with us because were usually able to get the carpet back to looking new again, and allows people to save lots of money compared to replacing it. Our power stretching method extends the life of the carpet, so you can get those extra years out of it. Tracy King"
NANCY S.
Dec 2013
I was in the midst of plumbing upgrades anyway, and we noticed how bad the floor looked in the bathroom. I purchased some new vinyl and brought it to the location, as well as new quarter round for the perimeter. They installed it quickly and it looks great.
Response from TW King Flooring Installers
"thank you for the reveiw nancy,i kno your a graet contact wth lots of work in your other homes. i hope we can continue helping assist you in the future with your other flooring projects. thank you for keeping small business alive in the indy area. two years going on Angieslist 2yrs earning the Super Servive Award ;)"
ROGER Z.
Nov 2013
Tracy and his crew were subs on the restoration component of a drying contract we had with Langenwalter. The guys were great workers and pleasant to have around. Our carpeting looks better now than it did before the flood, as now it is properly stretched and tacked down. Thank you, Tracy, for a job well done!
Response from TW King Flooring Installers
"Thank you, for the reveiw we and are greatful LangenWalter has chosen us to be part of their contractors to help serve the customer even better and we all know in Indy theres no better carpet cleaning and restoration company than the people at LangenWalter. just hope we become as successful as they have been. thank you Tracy King and crew"
NANCY S.
Nov 2013
I called Tracy King just this morning, and amazingly, they were fairly close and able to do the job very quickly! The house is empty so they were able to go right to work, and got the carpet looking great within a little over an hour! Awesome. It's just after 12:30 now and it's done!
I will call them again for future jobs. As a landlord, I am exceedingly particular, and tend to use the same tradespeople for years, when I find a good one. He's on my list now.
I will call them again for future jobs. As a landlord, I am exceedingly particular, and tend to use the same tradespeople for years, when I find a good one. He's on my list now.
Response from TW King Flooring Installers
"Thank you for the reveiw and i'm glad we were able to work you in as quick as we did. I appreciate you giving our new little company a shot, i feel i got the best installers out there to meet every flooring need and look forward to any work in the future from you... thank you Tracy King & Crew"
Andrew T.
Nov 2013
After noticing a crease in the carpeting of our living room, we contacted several companies on Angie's List by asking a question about whether their company would restretch and reinstall carpeting which was originally purchased and installed three years ago. None of the companies responded. We contacted Angie's List about our problem and received the names of two other companies that might do the work. Neither company was interested in doing the work. When we called TW KIng during the afternoon he came over to our house shortly thereafter since he was in the area, gave us a discounted price and said he could do the restretching that evening. When we agreed his three man crew restretched our living room carpet that evening and our dining room carpet the following afternoon. The crew worked very quickly, finishing each room within an hour, moved the furniture back in place and vacuumed the carpeting after cleaning up and removing the scrap carpeting pieces. We very favorably impressed with the professionalism of the crew and one member made sure that the transition from the carpeting to the ceramic floor in the hallway was done perfectly without the slightest ripple.
Response from TW King Flooring Installers
"Thank you for the reveiw....we try not to mess around when a job comes in. we schedule it as quick as possible we know how important it is to get things done in this fast pace world we have created lol. but glad we could be a help &tell a nieghbor or friend to help keep small business alive... thanks Tracy& Crew"
Daniel W.
Nov 2013
The crew was on time, jumped right into the work, and did a great job. They did a better job than I had anticipated in cleaning up afterwards. All of the carpet has been re-stretched and looks like the day it was first laid many years ago. Some seams were adjusted. The seams are invisible again. I would definitely recommend TW King for this type of work. We will be calling them to lay new carpet in other rooms when we get to that point. One more important point: I didn't have to move any furniture. It was all moved and moved back by the crew. Furniture moving is included in the price.
Response from TW King Flooring Installers
"Thanks for keeping small business alive, and thriving. its always nice to show customers what we do best and thats making carpet look and feel the way it did when it was first installed or even better if the carpet was knee kicked. Carpet should always be power-stretched and thats what we do... it makes us feel better to walk away from a job and make such a dramatic difference...thank you Tracy W King and crew"
Sandeep K.
Oct 2013
Quick, efficient and reasonably priced. They were able to accommodate our time needs and get the work done in 1 evening.
Response from TW King Flooring Installers
"thank you for the review, even though we had to work late to get it done it was good money spent, so thanks to your wife persistance in getting us to come out toward the end of our day. your carprts match your beautiful home now, no one with such a nice house should have to put up with wrinkles in their carpets, it was a good feeling when we finished looking back at the difference it made after reinforcing all the loose tackstrip then power stretching and making them like new again.yes it took a alittle while but now your carpets match your home,,,, its always best to have your carpet stretched before you get them cleaned to extend the life of your carpet, thanks for being some of the most polite people ive ever worked for and tell a friend or nieghbor about us your house was the 3rd home we have done in your addition in the past month. so that tells me the builder may of used the same installers in numerous homes in your area. theres no need to spend 5 to 10thousand thousand dollars replacing the carpets when theres nothing wrong with them they just need power stretched and not knee kicked,which causes loose or wrinkled carpet in the first place. but thanks im glad we could do surgery on your carpets lol like the way you do to help people every day. thanks guys it was truely nice working for you....TRACY W KING (owner) and on every job"
Jane T.
Oct 2013
It went very well and am happy with the look my carpet. They moved the furniture, stretched the carpet and applied stain removal on hard to clean stains. I would use them again.
Response from TW King Flooring Installers
"Thank you for the review even the small jobs count. Glad you enjoy the new look of your carpet. Tracy King, owner and on every job"
Richard W.
Oct 2013
I called Tracy on the morning of Oct 15th. He was working close by, said he would come by later in the day to give us an estimate. He called, came as promised, gave us a quote, and did the job immediately. We were astounded at the results, you cannot tell where the repairs were....they did a PERFECT job. I would highly recommend him for any work.
Response from TW King Flooring Installers
"Thank you for the review, it is always nice when we are close to a job and are able to work you in like that. It was nice working for such pleasant customers and would gladly do more work for you in the future."
Licensing
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FAQ
TW King Flooring Installers is currently rated 4.9 overall out of 5.
No, TW King Flooring Installers does not offer free project estimates.
No, TW King Flooring Installers does not offer eco-friendly accreditations.
No, TW King Flooring Installers does not offer a senior discount.
Yes, TW King Flooring Installers offers emergency services.
No, TW King Flooring Installers does not offer warranties.