Clean Response LLC
About us
Professional Carpet Cleaning, Upholstery Cleaning, & Tile Cleaning for Colorado Springs . Free Estimates. Visit Our Website For More Information & Some Impressive Photos. 719-302-1782
Business highlights
Emergency services offered
21 years of experience
Services we offer
Carpet & upholstery cleaning services as well as tile and grout cleaning. We specialize in fine oriental rug cleaning.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.831 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 0% |
Showing 1-25 of 31 reviews
Linda B.
Jul 2021
One of our pets was ill and our carpets got very dirty. Brad did a fantastic job of cleaning all the carpets, even in some small and hard to get to places. The price was reasonable and our carpets are now beautiful! We will definitely call Clean Response again when our carpets need cleaning!
Edward P.
Feb 2017
Excellent job, friendly, professional. Price was very reasonable.
Pauline P.
Jan 2017
Great!! Braid is the best carpet cleaner I know of.
Pauline P.
Jun 2016
unknown
Linda B.
May 2016
unknown
M.A. G.
Sep 2015
EXCELLENT!! I've been leery of having our oriental carpets cleaned due to a less than great experience several years ago. Saw several reviews on Brad and his workmanship and decided to give it a go. Boy, was that the RIGHT decision. His estimate was very reasonable, he picked up the carpets and delivered them. Several obnoxious spots were removed and they look almost new. I will MOST CERTAINLY be using his services in the future. Without hesitation or any reservation, I highly and unconditionally recommend him. You won't be disappointed!!
Arlene W.
Mar 2015
unknown
Alicia C.
Mar 2015
I was given Brad's information a week ago. He was prompt in providing an email quote based on the information I told him and we scheduled the appointment shortly thereafter. He showed up prompt...actually a few minutes early, which I appreciated, took a look at everything and got right to work. He worked fast and was thorough and knowledgeable.
He recommended a cleaning schedule going forward that I thought was very honest and fair. He was very friendly and professional. I will use him again and will definitely recommend his service. I already plugged his business on my facebook page!
He recommended a cleaning schedule going forward that I thought was very honest and fair. He was very friendly and professional. I will use him again and will definitely recommend his service. I already plugged his business on my facebook page!
Judith W.
Feb 2015
unknown
James F.
Sep 2014
unknown
Linda B.
Jun 2014
We were amazed at how clean he got our carpets and upholstery! We are planning to have Brad come next year since he did such a great job. We recommend Clean Response very highly!
Response from Clean Response LLC
"Thank you for your kind words."
Arlene W.
Mar 2014
I have used them twice and will use them again. Very happy with my carpets when he's finished, plan on using him every year.
Pauline P.
Mar 2014
Brad always does an excellent job! He has also cleaned my stone floors and upholstery on other occasions . I wouldn't hire anyone else to clean my carpets
John D.
Feb 2014
Would definitely use them again.
Edward P.
Feb 2014
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Judith W.
Jan 2014
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Patricia D.
Nov 2013
During my search for a carpet cleaning service when our previous serviceman retired, I was impressed with the Clean Response web site. After having had my carpet professionally steam cleaned for the last 28 years I knew the "Preparing for Cleaning" and "After Cleaning Care" ( found under "Other Stuff") recommendations were top notch. With a ranch floorplan's single hall to get from one end of the house to the other, our biggest challenge has been carpet drying time. I was excited to try Brad's claim of quicker drying time: " Our truck-mounted system is on the higher end, it will out do most others. This means faster drying times. To help cut the drying times in half. I have invested several thousands of dollars in fans that we can set up. Depending on the size of the job we usually have the first room dry or almost dry by the time we leave." The quicker drying times were confirmed in Brad's first cleaning.
As long as Brad is in business, he will remain my first choice for carpet cleaning. Try Clean Response, you'll be glad you did.
As long as Brad is in business, he will remain my first choice for carpet cleaning. Try Clean Response, you'll be glad you did.
Claude W.
Oct 2013
They did not use corner protectors at bullnose corners. In about a week, drywall started to fall off the corners were it was abraided by the cleaning hoses. I spent quite a bit of time repairng small drywall areas and painting them. They appeared for months after the cleaning.
Response from Clean Response LLC
"[removed member name] I am sorry to hear this. I tried to look you up in my records and could not find you information, so I was unable to reach out to you to you to remedy this problem. I do have and use comer protectors. So I am not sure what went wrong in your house. If you would like to give me a call I would happily try to fix things and make it better. I know you said this happened several years ago but I would still be more than happy to make it right. I always ask every one to let me know about any problems as I would rather try to make it right than have you upset. Thanks, Brad Gouveia"
Bettye P.
Oct 2013
All went well!!!
Brenda K.
Oct 2013
The carpets were cleaned and they are still clean, I did not have any dirty spots return in high traffic area which I am thankful for. The tech arrived when he was supposed to; he did a good job and was pleasant and polite. I have used them previously with a coupon. My only issue would be that my entry hard wood floors got wet from the hose they used to transfer the water with from the truck, but I don’t know how they can avoid that since they have to be ran thru the house to the different areas. It was truck mounted and after being in the Waldo Canyon burn area I wanted a cleaning that could pull dirt and smoke out of my carpets.
Response from Clean Response LLC
"If I do notice water on the floors I do try to wipe it up but it will happen from time to time. Thank you for your kind words otherwise. Brad Gouveia"
Kristina N.
Oct 2013
We were happy with their service. Brad came out and did a great job. I was not home when the work was done, but when I walked into the house, I was surprised at how good it looked. Getting the appointment set up was easy and everything went smooth. Price was reasonable as well.
Judith W.
Oct 2013
They did good work. We have used them a number of times over about 2 years. Brad has very good customer service and is a very nice and courteous guy. He is the only who does the work. The quality of his work is great. Price wise, he is very reasonable. The first time we used him was for furniture cleaning and did a great job with that. He is always on time. We have pets and grandchildren and he is has cleaned up any stains. I have no seen any stains come back. Overall, it is an excellent service.
Mark M.
Oct 2013
He does great work. He comes in and does the quick and efficiently. He is VERY punctual and getting the appointments set up is easy as well. Brad is the only one who does the work but he does it very well. He assists with smaller objects being moved so he can do a thorough job. I will probably call him soon.
Julie E.
Oct 2013
They do excellent work for me. Brad is just a very nice person to work. He was professional throughout the entire experience. I plan on having him back. I feel like the price was very reasonable.
Chris R.
Oct 2013
unknown
Licensing
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FAQ
Clean Response LLC is currently rated 4.8 overall out of 5.
Clean Response LLC accepts the following forms of payment: CreditCard
No, Clean Response LLC does not offer free project estimates.
No, Clean Response LLC does not offer eco-friendly accreditations.
No, Clean Response LLC does not offer a senior discount.
Yes, Clean Response LLC offers emergency services.
No, Clean Response LLC does not offer warranties.