Rocky Mtn ProTek

They did an excellent job at a fair price, and picked up and delivered the rug as well.

unknown

I highly recommend this company. They were extremely professional and ethical. I will hire them for all of my future carpet cleaning and repair.

Excellent service! We are renting a home that has older carpeting. After spot treatments and thorough cleaning, the carpet is dramatically improved. The home also had extensive pet damage in the closets. We followed the recommendation from Rocky Mountain Pro Tek to replace the carpet and pads in the closets and treat under the damaged areas. We used carpet remnants to help keep the costs down. The results are amazing. The seams with the existing carpet are completely secure. The closets are now fresh and clean!The owner worked with us to keep the costs reasonable, given we are in a rental. I am so pleased with the results! I feel so much better about having my kids down playing on the carpets. I would recommend this Rocky Mtn Pro Tek to anyone who asks. They are very nice people to work with and provide excellent quality service!!

On time, professional service, they did a great job. I ended up paying for more work, and other add ons, but that was my choice.

Excellent job. Very squared away technician. Especially pleased by how well the grout looked after it dried overnight.

Very professional, very responsive, very good service.  Would recommend to others.

They were good but a little pricey. Everything was fine as far as customer service goes. They were prompt and friendly.

unknown

Talked by phone, he showed up right on time (in fact I was a bit late and he waited for me!) and he did the work quickly and effectively.  Love seeing such professionalism in young entrepreneurs.

Went very well. They were on time and very professional.

They're polite & kind & do good work. I feel safe with them in the house. I've used them for years. They come out once or twice a year.

Debbie arrived on time, worked quickly & efficiently, get the spots out, provided information on spot removal, was very pleasant & helpful.

I really like them.  I don't think I would use anybody else.  Since I have started using them, I haven't used anybody else.  They do a good job.  They are always on time.  They are very polite.  If I am not satisfied, they will come back and do it again.

Everything, including getting the original estimate went very well and the actual work was outstanding.

We highly recommend this company!

When I contacted the company to learn about their carpet cleaning service Doug gave me a detailed description of their service.   He patiently answered all of my questions, including the ones that started with "what if..".   I have to say that after our conversation I thought "this is too good to be true".  They will really come back if spots reappear after the cleaning?  I decided to give them a try and called back later in the day to schedule an appointment.  My information was taken quickly and I was given a range of dates and times to choose from.  After booking a date I found that I needed to re-schedule.  A simple call to the office and my appointment was promptly changed.  On the day of the appointment the technician arrived on time.  He was professional, concerned about protecting our furnishings, did a thorough cleaning, applied the stain protection, then raked the carpet.  The results were unbelievable!  We were given spot cleaner, a carpet care guide and shoe covers to wear until the carpet dried.  With a couple of fans running the carpet was dry the next morning.  Unfortunately a couple of days later a couple of spots "wicked" up from the pad (we have two large dogs).  One call to the office and with no argument, questioning or harassment an appointment was made within a couple of days to have the spots re-worked.  Again the service was on time and thorough.  The spots have not reappeared.   This company is not the cheapest but definitely gives the best value for your dollar.  Our carpet hasn't looked this good since it was new.  From beginning to end every person we talked to and that came to our home was professional and courteous.  It was evident that they take pride in their work and truly care about the customer's experience.  After using four different carpet cleaning companies we have finally found one that we can recommend without reservation.  We plan to use Rocky Mtn, Pro-Tek  for all our carpet cleaning.  And yes, everything Doug told me that first day about their carpet cleaning service was "spot on"!

He was on time, nice and did a thorough job. He even came back to fix a couple spots.

Pat came on time, gave the estimate, then did the work - it was thorough and everything looked great - on Saturday (2 days later) Debbie came and sealed the grout. The only complaint we have is that it seemed like a lot of money and next time I might get a couple of estimates first.

Doug was on time and did an awesome job! I had them come 3 weeks ago for different areas, and they did a great job then as well. 2 spots were still there when they came back and they got them out! Very impressive.

From start to finish it was an great experience. From setting the appointment, availability, professionalism, surprisingly low price and excellent workmanship.

They did an exceptionally meticulous job cleaning all my carpets. They came out to measure and provide an estimate. At that time my area rugs were taken to clean at their facility and bring back when the remaining carpets were cleaned. They did a great job working around my schedule when work schedules changed. They were a bit pricey but definitely worth the money getting my carpets cleaned right. Money well spent!

The technician called on short notice to clean the upholstery. He was very pleasant and scheduled for the next day. When he came the next day he was right on time. He clearly explained the price and service to be performed. Overall he did an excellent job.

They arrived on time, and they were ready to start immediately upon arrival. We just moved into the home, and we had no furniture in the house at the time of the cleaning. We verified the overal cost and services to perform, and they completed the job in the same day for the quoted price. They were careful not to damage any walls or baseboards during their work. I was pleased with the service they provided.

The technician arrived on time, gave an estimate, did the work, was friendly and stayed on task. Did a thorough job.

It went great, they showed up on time, asked the right questions. And worked quickly. They did a great job and even called after a week to make sure about some of the spots. They wanted to know if they had come back up and if they did they would come back out and get those spots out again. Free of charge. They even gave us some carpet cleaner in case of a future spot that we made. Great company will use them again in the future!