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Moles live underground and feed on insects. They dig and move through tunnels, usually in meadows or forests but sometimes in lawns and gardens. They are about 6 inches long with large claws, tiny eyes, and hidden ears. 

Shrews do not dig their own tunnels but will use other animals’ tunnels, and are about 3 to 4 inches long. They look similar to mice and feed on insects.

Voles are similar in size to moles but have large eyes and small but visible ears. Rather than eating insects, voles are herbivores that prefer seeds, grasses, and plant roots.

Yes, in some cases if your damper is left open, animals can come down your chimney. In these instances, it’s more likely that they have fallen in while looking for a safe spot rather than entered your house intentionally. Leaving your damper closed or installing a chimney cap can prevent animals from coming inside.

Once the animals and their young are out of the house, remove the nest and locate any entry points. Some may be difficult to find because some animals can fit through very small holes. Once you’ve located as many entry points as possible, use materials such as metal or masonry to block off the entry. Ideally, you should choose materials that most animals cannot chew through. Create a one-way door or flap to allow animals to leave but not return. Additional methods include using repellants designed to make an area unappealing to the types of animals that find your home so inviting. 

It can be difficult to know what type of animal is in your attic until you see it. But several clues can help you narrow down the suspects:

• Sounds: Smaller animals like rats and mice make scurrying and tapping/gnawing sounds. Larger animals like raccoons and opossums make louder clambering noises. Also, note when animals are noisy: Squirrels are active during the day, while rats are busiest at night.

• Droppings: Rats and mice leave small, rice-shaped droppings (the rat’s version is significantly larger). Bigger droppings belong to larger critters like raccoons. As long as you’re not squeamish, an image search can help you identify what you’re seeing in your attic.

When in doubt, take photos of damage or other evidence and show them to an experienced pest control pro.